Customer Ratings & Reviews
- Model:
- 010-01681-02
- |
- SKU:
- 5715634
Customer reviews
Rating 4.6 out of 5 stars with 2820 reviews
(2,820 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the DriveSmart 61 LMT-S's large screen size, ease of use, and accurate GPS navigation, frequently praising its voice command functionality and free lifetime map updates. However, some users express concerns regarding the device's limited battery life and the effectiveness of its traffic features. The navigation system, while generally well-received, has received some criticism for occasionally suggesting less-than-optimal routes. Overall, the positive feedback on key features outweighs the negative comments.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The maps are sometimes just plain wrong and often weird. Unlike Google Maps, it won't tell you which lane to be in, and it won't show you real time traffic conditions.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .You should try updating the mapping and software. This model includes Built-in Wi-Fi® for easy map and software updates. This Garmin YouTube video walks through the entire process: https://www.youtube.com/watch?v=Wk7VytUipe8&en-us . Out of the box, the Garmin Smartphone link using your smartphone’s data connection is required to receive traffic. If you don’t have a smartphone, a Garmin GTM 36™ or GTM 60™ will be needed to access the traffic feature.
Rated 3 out of 5 stars
Clear view
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price they could of had more features as a camera for any accidents. But otherwise it keeps me ontrack with my speed and redlight as well as animal crossing.
I would recommend this to a friendRated 3 out of 5 stars
Good display
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to give real time traffic, or unable to re-route before bad traffic even with expensive FM reciever. Unfortunately, not comparable to the liked Google maps.
No, I would not recommend this to a friendRated 2 out of 5 stars
Surprisingly Poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item doesn’t perform with anything like what I expected from a Garmin device. It acted erratically. Made it seem as if I was not on a road. Told me I was going downhill when I was actually going uphill and this was in the Rockies. Was not satisfied with this device at all. It also took a very long time to locate its satellite.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Sorry about your dissatisfaction. Normally these issues are resolved by the updating to the latest mapping and software, installed via Garmin Express: http://www.garmin.com/express
Please ensure that your device has the latest mapping and software installed via Garmin Express: http://www.garmin.com/express
If the issues persist, Garmin Product Support would be happy to offer additional troubleshooting. Garmin contact information, including telephone numbers and hours of operation, can be found on our Support page: http://www.garmin.com/support
- Pros mentioned:Screen size
Rated 1 out of 5 stars
Malfunctions
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 10 months of having this, it is showing many malfunctions. Freezes, powers off by itself, then restarts by itself, and appears to be "lost". Voice recognition is poor compared to previous older Garmin GPS models. Have to power the "receiver power cord" which retails for about $70 in order to get traffic feature. Only good feature is the larger screen size.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Sorry about your dissatisfaction. Freezing issues can easily be resolved by the updating to the latest mapping and software. This model includes Built-in Wi-Fi® for easy map and software updates. This Garmin YouTube video walks through the entire process:  https://www.youtube.com/watch?v=Wk7VytUipe8&en-us
Rated 3 out of 5 stars
lg screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the gps as it has a large screen. But for some reason, it doesn't know the speed limit on a lot of roads. I need to take it in to see if something is wrong.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Please confirm that the device is using the most current version of mapping and software using the Garmin Express program. Map updates make sure you have the latest detailed street maps and points of interest to ensure fast, accurate navigation. If you haven't installed Garmin Express please download it from the following link:  www.garmin.com/express
Rated 3 out of 5 stars
Shut off itself
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good GPS and has advanced options, but there are some problems such as touch screen sometimes doesn't respond, hand free Bluetooth is a bad and needs improvement.
No, I would not recommend this to a friendRated 3 out of 5 stars
No memory of addresses
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was dissapointed that past addresses that were used as destinations are not retained and so you have to put each address in again completely for every trip.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Your device stores a history of the last 50 locations you have found. Select Where To? > Recent.
- Pros mentioned:Screen size
Rated 1 out of 5 stars
Don't Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working during the first week; the item was returned. You will need an extra cord or a connection to your smart phone for live traffic. The screen is large, but it is slower than my old garmins in advising of the turns. Also, the maps on the system was outdated and needed to be updated from a computer connection. Very disappointed as I had two garmins that functions as anticipated.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Garmin Product Support would be happy to help. Our contact information, including telephone number and hours of operation, can be found at: https://support.garmin.com/en-US/
Rated 3 out of 5 stars
Nice gps
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The navigation is up to date and the traffic alert is very fast. The 6” screen is a bit to large it doesn’t fit well on the windshield of certain cars.
I would recommend this to a friendRated 1 out of 5 stars
Does not work outside the US even with maps
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were planning on visiting Merida, Yuc, Mexico for a 5 day trip. So after reading many reviews chose Garmin over Tomtom Go (which I had used in the past) thinking buying maps as you go will help me use the device in many places in the world. We were planning on visiting Europe(Italy and Spain) as well so it looked like the best idea. But Garmin worked well within the US the reason why it got 1 star. I bought maps for South America and brought them uptodate. Then I chose to set all the places we would like to visit in the target country by changing the search area. Did not work. It always wanted to calculate the distance from the US. I tried blogs and changed the the home to the hotel address in Mexico as well. Did not work. Then I thought once I reach Mexico, I can set home to where I am staying and use the destinations. It picked up home alright. But never reached any destination in Mexico. We lost precious 2 hours. The only reason why the entire trip did not go kaput was because ATT works there and we could use google to get somewhere. Now I am worried if this junk will ever work outside the US. Since I am under warranty I am considering returning this to Best Buy. Simple option of setting country, state and area in that order would have worked nicely. But Garmin would have none of that.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .This Garmin Support article includes many helpful tips on Traveling to Another Country with a Garmin Automotive Device:  https://bit.ly/2CNL4Qw
Rated 3 out of 5 stars
Keeps cutting out on route
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very upset with this product it keeps cutting out while in route.... Audition it makes me make wrong turns because the screen blacks out and restarts itself
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .We would suggest using the Garmin Express program to check for any map and software updates that may be available. Please see the Garmin Support Center for information about installing Garmin Express to your computer: http://bit.ly/2k4hUnQ
Rated 3 out of 5 stars
Not intuitive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product takes more work and learning to use than should be neccessary. It is much easier to use my phones Google maps or my cars navigation.
No, I would not recommend this to a friendRated 3 out of 5 stars
Works OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works OK but voice recognition is Terrible. It usually does not understands what I am saying. I HAVE TO TYPE THE ADDRESSES ALWAYS
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Please confirm that the device is using the most current version of software. This model includes Built-in Wi-Fi® for easy map and software updates. This Garmin YouTube video walks through the entire process:  https://www.youtube.com/watch?v=Wk7VytUipe8&en-us
Also, this Garmin FAQ article includes several tips on using the voice command:  https://bit.ly/2vfApuz
Rated 1 out of 5 stars
Wish I could take it back
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had problems with this unit since the install. Had to go back because it sounded like the speakers were randomly cutting out and the geeksquad said it probably needed an update. After getting it back, the problem persists and I just don't have the time to schedule my car for a problem I shouldn't be dealing with. The Bluetooth randomly stopped working on my phone, then just as randomly started working again. It's difficult to change stations and I still don't know how to turn the radio off except to turn the volume all the way down. THe GPS doesn't have any common sense and often tracks me the wrong way. Being familiar with my city, I can choose a better route and wait for the GPS to recalculate, but when in a strange area I have no choice to follow the GPS and only after arriving do I see it's wasn't the best route. Don't buy this unit; the only reason I did is because I wanted something in dash. The portable unit I bought for my other car is much better and....portable.
No, I would not recommend this to a friendRated 3 out of 5 stars
useful
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got this for a family member without a smartphone. not sure why else anyone would buy a standalone gps nowadays
No, I would not recommend this to a friendRated 3 out of 5 stars
Big screen easy to see
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Basically used it to see street names and my speed , the directions are theCDworst and haven't figured out how to change that yet
No, I would not recommend this to a friendRated 3 out of 5 stars
Not better than Google Maps
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't connect with my car bluetooth and/or phone simultaneously. Either bluetooth music or Navigation. Guess which won? I returned this
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .This GPS will not pair to your vehicle, it is designed to be synced to a Bluetooth-enabled phone, such as your smartphone for hands-free calling and to share information via the Garmin Smartphone Link app.
Rated 1 out of 5 stars
Not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work for me it couldn’t find the the places I wanted to go . kept guiding me to others states with same name street addresses
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Here are a couple of Garmin FAQs that will help with finding addresses and editing while you’re searching:  http://bit.ly/2h9M05W
https://www8.garmin.com/manuals/webhelp/drive51-61/EN-US/GUID-949C9C38-0295-4278-9195-9ED07B557CFB.html
Here is a video that is also helpful for finding locations:
Rated 3 out of 5 stars
Great screen color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good until you want live traffic it won't work even with smartphone link need traffic cable but couldn't get the help getting one
I would recommend this to a friendBrand response from GarminProductExpert
Posted .If you aren’t able to receive any traffic information, please see the Garmin FAQ about Troubleshooting Smartphone Link Live Traffic:  http://bit.ly/2tGxOF5
If the troubleshooting steps don’t resolve the issue, Garmin Product Support would be happy to help. Our contact information, including telephone number and hours of operation, can be found on at: https://support.garmin.com/en-US/






