Customer Ratings & Reviews
- Model:
- 010-01681-02
- |
- SKU:
- 5715634
Customer reviews
Rating 4.6 out of 5 stars with 2820 reviews
(2,820 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the DriveSmart 61 LMT-S's large screen size, ease of use, and accurate GPS navigation, frequently praising its voice command functionality and free lifetime map updates. However, some users express concerns regarding the device's limited battery life and the effectiveness of its traffic features. The navigation system, while generally well-received, has received some criticism for occasionally suggesting less-than-optimal routes. Overall, the positive feedback on key features outweighs the negative comments.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Nice large screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m trying to learn how to use it I was able to set up Bluetooth by myself There’s a lot to learn I wish Geek Squad could help me!
I would recommend this to a friendRated 3 out of 5 stars
Not as good as the less expensive Garmin.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The unit has a hard time starting in cold weather. The voice command takes it's cue from the radio after I program a destination.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you for your feedback. Garmin Product Support would be happy to help. Our contact information, including telephone number and hours of operation, can be found at: https://support.garmin.com/en-US/
Rated 3 out of 5 stars
Very functional and easy to use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It powered down and would not power back up. I disconnected it from its power source for a couple of days it started operating again.
I would recommend this to a friend- Cons mentioned:Battery life
Rated 2 out of 5 stars
Navigation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend . Doesn't hold charge ,takes a long time to get up and running.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Garmin Product Support would be happy to help. Our contact information, including telephone number and hours of operation, can be found at: https://support.garmin.com/en-US/
Rated 3 out of 5 stars
Good maps
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Should have been ready to use not spend another $99 to download from Garmin. Com
No, I would not recommend this to a friendRated 3 out of 5 stars
GOOD FOR A CAR W/O NAVIGATION
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.IT'S OK, AFTER WE FIGURED OUT HOW IT WORKS. WE LIKE TO TRAVEL QUIT A LOT SO WE TRY USING IT AS MUCH AS WE CAN
I would recommend this to a friendRated 3 out of 5 stars
Large
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is very large. Does not have a camera on it and when I go through side streets it loses its direction.
No, I would not recommend this to a friendRated 3 out of 5 stars
Acceptable for novice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality , Needs work on mapping . This Garmin sent Me to an abandoned Gas Station when I had minimal fuel !
I would recommend this to a friendRated 3 out of 5 stars
Will not use words like relocate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took back twice to install the Words Relocate when you miss a turn. That use to be on your older GPS . Please help.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Sorry about the confusion. While some previous models provided an audible prompt when it is "recalculating", your newer device does not.
However, your device will display the word Recalculating at the top of the screen if a turn is missed or if you choose to drive away from the intended route.
Thanks, James
Rated 3 out of 5 stars
GoodGPS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used this as back up as GPS in car goes crazy- Slow start up when cold or hot but once on works fine
No, I would not recommend this to a friendRated 3 out of 5 stars
Got lost in the Mountains
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nav keep cutting out and reloading while we were in the Mountains got lost for 5 hours a little scary
No, I would not recommend this to a friendRated 3 out of 5 stars
Difficult to search
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Operates much different from previous models. It is difficult to get it to search other than nearby.
No, I would not recommend this to a friendRated 2 out of 5 stars
Has some issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Trying to say places or addresses it seems to not understand what you are saying. Plus as of today02/19/2018 it’s say my destination its on the right and it is as on the left and it has done this couple of times. I am as driving and it some how go lost and had me go in the wrong direction. Plus bluetooth isn’t very good for talking and listening. Just not a good buy
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you for your product review. I’m sorry to hear that you aren’t satisfied with the GPS. We are always working to add more features and to improve the product. Please feel free to contact us with any questions or additional feedback. Our contact information, including telephone number and hours of operation, can be found at: https://support.garmin.com/en-US/
Rated 1 out of 5 stars
A huge disappointment
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have sworn by Garmin GPS devices. This is the third vehicle unit i have owned. Also have a Colorado hand held unit for hiking and Geocaching. I am returning this model for the second time. Voice command intermittently won't respond. Turn by turn directions mute. When using voice command I get to the "Find address" command. The unit says "speak an address in" and shuts off. Restarts on its own. Shows the Garmin screen. Then the "I promise not to be stupid" screen. Do the "Voice command" routine and it gets to the same point and shuts off again. Returning the 61 and getting a 65. Hope this one works better. FYI. I did talk to Garmin support. I did update both units. Very disappointed with this unit. Also you need to purchase a receiver power cord ($60) to get traffic warnings to work if you don't want to connect it to your smart phone. Garmin really dropped the ball on this unit.
No, I would not recommend this to a friendRated 2 out of 5 stars
Didn’t love it so I returned it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was underwhelmed by the performance of this GPS even though I am a faithful and loyal fan of Garmin Nuvi products. I thought that this would be a less quirky and more precise and easy to operate than my current Nuvi 2460 model however I ended up returning it and buying three more of the same 2460s I currently have and I’m very happy with them.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you for your feedback on the product. If you do happen to have any questions or concerns, Garmin Product Support is happy to help. Our contact information, including telephone number and hours of operation, can be found at: https://support.garmin.com/en-US/
Rated 3 out of 5 stars
I liked my old one more!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is OK but it does not provide the mileage on the screen, just the mileage to the next turn.
No, I would not recommend this to a friendRated 3 out of 5 stars
Good but...
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but no audio thru car so sold it I need it to play thru car speakers not the unit.
No, I would not recommend this to a friendRated 2 out of 5 stars
Device hasn't been helpful.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device can't find addresses, in MD, NJ, PA, DE! When it does find an address the zip code is different from the location's zip. Is there chance of recalibrating it or am I stuck with a useless toy?
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .While the GPS is ready to use out of the box, we would suggest checking for any map and software updates that may have been made available while the device was in transit and on the retailer’s shelf. This model includes Built-in Wi-Fi® for easy map and software updates. This Garmin article walks through the entire process:  https://bit.ly/39HZj7B
Rated 3 out of 5 stars
good GPS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good product but we find very often that it isn;t always up to date
I would recommend this to a friend- Cons mentioned:Battery life
Rated 2 out of 5 stars
Navigation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Navigation does not keep its charge .Takes to long to turn on ,
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .The battery life on this model is up to 1 hour from a full charge. If the battery is not holding a charge, we would suggest using the provided vehicle power cable that came with your device or using an AC power adapter to fully charge the device.
If you have questions or need additional assistance, Garmin Product Support would be happy to help. Our contact information, including telephone number and hours of operation, can be found on at: https://support.garmin.com/en-US/






