Customer Ratings & Reviews

Traffic Bluetooth connection hardly ever worked. The phone answer feature was a pain with my ford sync. I ended up returning it since I couldn't get reliable traffic data and kept using my phone anyways.

In an attempt to do too many things makes the device extremely complicated to set up and operate. Voice recognition is so poor it is useless. This device appears way below Garmins usually high standard.

It's advertised as having lifetime traffic, however it can only access traffic data with the purchase of a $70 optional traffic cord or by linking it to a cell phone to use the cell phone as the module through the Garmin App. Tried the traffic cord, no connection to traffic.

The GPS did not work. We returned it. You have a requirement of 13 characters. I used 28 and the computer said I needed more. So here it is.

Bought this unit before going to the NASCAR tracks, and it was perfect in all the directions that it gave to me.

Had high hopes for this device. Could not find a lot of streets and no cross street function. Ended up keeping my old Tom Tom for the last 5 years.

After 8 years my 2595 began to give out giving strange directions and recalculating often. I read many reviews and found these new models. My main issue with the 2595 was taking me through city streets with many lights rather than a highway because it is closer in distance but would take more time especially at rush hour. I don't use the bluetooth or voice but the bluetooth wasnt great on 2595. Improvements I've noticed compared to 2595. 1. Uses landmarks such as next light and the light after car wash rather than and in addition to streets. Especially great at night. 2.when coming to toll will take you to the right immediately as opposed to taking you to express ez pass and forcing you to cut across lanes of traffic. 3.very specific in telling you and showing you the lane you should be in 4.many options for alerts especially curves and speed changes 5.when going to an address this gaps took me to the highway while 2595 took me via streets 6.screen is big and easy to read I am using the old 2595 cable for traffic. Im sure app would work better but I don't have a smartphone. I don't know if these changes are due to gps or garmin but Im thinking gps cause my 2595 was not taking me via these improved routes. If my issue of the gps taking me through streets with many lights instead of highway ill add s sixth star. Overall I use on highway as well as local and am pleased so far.

if you don't have a smartphone, then you can't use the live updates for road conditions. i returned this item. it is no better than my older one.

Not being good with direction - this was a wise purchase for me. Large display and good volume for directions

Lasted about 2 months then went out no one at best buy would take it back still have it BE CAREFULL WITH GPS FROM HERE

Great in theory but it still got us lost several times and even with all the updates we did, did not work properly. Had to return it.

I have never done a review but I cannot believe how horrible the voice activation system is on this expensive GPS. I bought it for this option. I said 5556 and the name of the street and after multiple tries it did not even get those 4 numbers correct nor the street name. If you want voice activation this product is horrible!

This GPS, is very poor for Directions, and traffic alerts. This GPS directs you to the middle of people house's and miles from your destination, and wrong directions, not current traffic reports. The only nice feature is you can put in your address in your phone when you are away from the GPS and when you get close to your GP it picks up the address. THEIR IS NOTHING ELSE GOOD ABOUT THIS GPS,IT"S NO WORTH A PENNY.,

The voice command feature is terrible,The GPS repeats back wrong address...Garmin really Dropped the ball on this feature.

Had the device for less that 30 days. It can't find anything. I always have to revert to my cell phone to find places. Had to take my wife to Tampa General hospital and it took me 9 minutes away from the destination. Called Best Buy customer no support and basically got the oh past our measly 15 day limit too bad so sad we have your money see ya. I will never buy anything from worst buy again. I should have stuck with Amazon.

Cant locate anything built in the last 3 or 4 years in my area vert disappointed have had to return to google maps 200 dollars wasted

The navigation did not attach to my dash so became useless and had to return. It worked other than that.

This GPS device lasted less than one month in service. The screen stopped functioning and went black. Tried to return this at the Athens ga store at 18 days the employees were were very rude stating that they would not replace the item and good luck trying to send the unit to Garmin being very sarcastic will not buy anything from best buy again.

Bought it and brought it home to try to learn how to use it. It was not as easy to operate as the Tom Tom that I have. Tried it for a week and never did figure it out. Definitely not user friendly to older people. Took it back to store and got a refund. The store employees were very good to work with.

I bought this because I drive a truck a commercial vehicle in queens which is loaded in parkways. You are supposed to be able to do custom avoidances yea good luck with that it just loops you in a circle. It's a $300 brick I use my iPhone to get around if I could return it I would in a heart beat