Customer Ratings & Reviews
- Model:
- 010-01681-02
- SKU:
- 5715634
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the DriveSmart 61 LMT-S's large screen size, ease of use, and accurate GPS navigation, frequently praising its voice command functionality and free lifetime map updates. However, some users express concerns regarding the device's limited battery life and the effectiveness of its traffic features. The navigation system, while generally well-received, has received some criticism for occasionally suggesting less-than-optimal routes. Overall, the positive feedback on key features outweighs the negative comments.
This summary was generated by AI based on customer reviews.
Not worth it, waste of money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job of taking driver from point A to point B. In terms of considering traffic conditions, weather conditions, and other considerations that affect time and detours , it disappoints.
I would recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To use the apps that contain that GPS you have to pay a rate and sometimes monthly rates. If you do not pay to use those applications then my best advice is to not spend money. They can use the normal GPS like any other. Better understand one cheaper and they will come out better.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .The amount of cellular data used by Smartphone Link traffic services is generally minimal, but it does vary depending on a variety of factors such as: Time used and amount of reported traffic information. 2MB of data per hour of active use with an automotive device is a reasonable estimate for data usage, in most situations.
No display rotation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was told when purchased, has display rotation. Does not.
I would recommend this to a friendBrand response from GarminProductExpert
Posted .Sorry about the confusion. This model does not include a dual orientation screen.
Don't waste your money on a Garmin GPS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my biggest regret of all electronics purchased in my life. This Garmin is junk, total waste of money. This thing sends me miles and hours out of the way. Use your google maps. Garmin technology is antiquated. They will be bankrupt before you know it.
No, I would not recommend this to a friendCord to short
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cord from the GPS to the power is Ridiculously short
No, I would not recommend this to a frienddidnt care for it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this needed to be used with a smart phone data plans
No, I would not recommend this to a friendLasted 10 months.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the Garmin DriveSmart 61 for work. Died while driving in Mexico. Luckily I had phone reception and I purchased the 3 year warranty. My last Garmin lasted 12 months. Don’t expect reliability from Garmin.
No, I would not recommend this to a friendDriveDumb
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a royal mess,....not very user friendly, updates were a drag and thought this might be great for my partner who will be driving a lot and needed a more visible GPS technology on the dash. WRONG, this product did not cut it.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you for your review. If you have any questions or specific feedback, Garmin Product Support would be happy to help. Our contact information, including telephone number and hours of operation, can be found at: https://support.garmin.com/en-US/
Garmin has gone down in quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This GPS is of very poor quality. Sometimes it fails to operate as it should. Years ago Garmin had high quality systems but that has changed, sad to say.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you for your feedback. Garmin Product Support would be happy to look in to this issue. Our contact information, including telephone number and hours of operation, can be found at: https://support.garmin.com/en-US/
Unable to charge devices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor design. Extremely short charging cable- only one size included, should have more cables with various plugs to charge other devices. Ugly design. Unable to charge my GPS==incompatible -- does not charge devices.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Garmin Product Support would be happy to help. Our contact information, including telephone number and hours of operation, can be found at: https://support.garmin.com/en-US/
should of just used google
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i bought this for our long move but ended up just using google on the drive. this item sent me to the wrong address the first time i used it. i really never used it again.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .It sounds like the device needs to be updated. While the GPS is ready to use out of the box, we would suggest checking for any software updates that may have been made available while the device was in transit and on the retailer’s shelf. This model includes built-in Wi-Fi for easy map and software updates without a computer. Please visit, support.garmin.com for help and information, such as product manuals, frequently asked questions, videos, and customer support.
A total bust. I returned it for a refund
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This GPS device has a cumbersome user interface and was a pain to use. We were going to be in the UK where our iPhones likely would not work, but this didn't work out.
No, I would not recommend this to a friendGarmin GPS power issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Garmin GPS will not power up using the power button. Sometimes it will power on by itself when the vehicle power cord is attached. Now I cannot get it to power on either connected to the vehicle or not.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Based on your description, it may need a soft reset. To power the device ON with a soft reset: Connect the device to a power source and then press and hold the power button/power switch in the on position for 8-10 seconds. Here is a link to a Garmin Support Center article that provides additional information and a video: http://bit.ly/2mUqF0t
Power Issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second unit. Both units continued to not turn on. After unplugging the unit for a day or two it would start working again. Getting ready to take the second one back.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .When a device won’t power on a soft reset often resolves the issue. Connect the device to the vehicle power cable, or an AC adapter. Press and hold the power button for 10 to 15 seconds. Once the device powers on fully charge the battery.
Just junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first it worked great second didn't voice command stopped working third day it just started turning it self on and off so took it back . Got another one and it done just about the same thing
No, I would not recommend this to a frienddidnt like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.have to use your data plan to get traffic info not happening in this lifetime..
No, I would not recommend this to a friend- Pros mentioned:Screen size
270$ or 370$ :-)
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Traveling east coast US and Canada for 7-8 months yearly for last 7 years I owed all GPS. Last one Garmin Nuvi 3597 LM which was top of the line model. First thing I like to warn people, there is two options for live traffic. First that come with GPS is conect your phone and from there you can access traffic. This may be great option for some folks. But if you prefer conect your phone to BT device as I do a lot my Bose BT you are out of luck unless you buy additional cable that cost 100$ extra. So to enjoy this GPS you will need spend 100$ Or if you already have Garmin cable as i do from Nuvi 3597 you can use it. BUT if you decide to do that will be worth the money. This GPS is much much better in any aspect comparing to my Nuvi 3597. Screen is gorgeous, POI is much improved and most importantly traffic update is just amazing I took trip to DC with GPS and can't complain about anything.... I don't use voice command as you can notice English is my second language. On the end build is cheaper than my 3597 and miss conection from 3597 much better in my opinion. With 61 LMT is plastic very cheap. But screen and ability to browse through map, POI, Live Traffic that work great are enough for me to keep this GPS. I didn't go through every detail about GPS every person has diferent preferences and like and dislike about item. I know one thing when I get lost and GPS brings me to my Hotel or destination I don't care which way is went :-) All I know I am at destination..... That is why I think every GPS deserve at least 3 stars...
I would recommend this to a friend Used to restart outof nowhere
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.one we got was not reliable. during our vacation it lost gps and used to restart on its own. we returned it .
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .While the GPS is ready to use out of the box, we would suggest checking for any map and software updates that may have been made available while the device was in transit and on the retailer’s shelf. This model includes Built-in Wi-Fi® for easy map and software updates
Not as good as it looks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to you use it for the first time it didn't get me anywhere . Tried to return it to best buy .they said no I went over 15 day
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Thank you for your review.
I recommend checking the following Support Center article for information on how to address any problems with routing: https://support.garmin.com/faqSearch/en-US/faq/content/NSuk5S9lZ53wkLi7yvtA69
You may also find the device's owner's manual helpful. It can be located here: http://www8.garmin.com/manuals/webhelp/drivesmart51-61/EN-US/GUID-9A7D62B2-52C3-4247-9B8B-FB607E7F692A-homepage.html
-MH
Not a good gps
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not provide good driving routes. Unable to provide efficient routing.
No, I would not recommend this to a friendBrand response from GarminProductExpert
Posted .Routing issues can easily be resolved by the updating to the latest mapping and software. This model includes Built-in Wi-Fi® for easy map and software updates. This Garmin YouTube video walks through the entire process: https://www.youtube.com/watch?v=Wk7VytUipe8&en-us
If the issues persist, Garmin Product Support would be happy to offer additional troubleshooting. Garmin contact information, including telephone numbers and hours of operation, can be found on our Support page: http://www.garmin.com/support