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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 369 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers appreciate the DriveSmart 65's excellent GPS navigation, user-friendly interface, and large screen size. Many also praise the inclusion of Alexa and its accurate voice control features, along with the convenience of lifetime map updates. While some users experienced issues with battery life, the overall positive feedback highlights the device's value and performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 369 reviews
  • Rated 5 out of 5 stars

    Garmin DriveSmart 65 GPS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with my DriveSmart 65 Garmin GPS. Use it for trips to Florida & love how it keeps us informed about traffic as well as being able to find restaurants & gas along the way!

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Garmin Navigator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well for us but we haven't needed it much yet..just wished I had a salesperson that would help like he should have. You don't start off the conversation by saying "At the end of the day, they are all alike. " So I asked why one was more expensive...I bought the Garmin but would really like to have a real salesperson. I want to buy a Samsung watch but don't know where to go to get some information on it. So, probably won't get one. Have too many questions to waste money on one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Alexa

    Rated 4 out of 5 stars

    Love it but room to improve

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new device is excellent and I wont go back to my old Garmin. That said, there was more power in voice commands for my old Garmin GPS than the new one. For example, voice command doesn't seem able to find previous search results or add a next stop to a route. But, Alexa works well and it's often easier to find a location using Alexa (or Cortana) and then letting the AI pass the results to Garmin. This is a great machine, worth the bucks, but it feels like a beta release instead of the fully programmed product. I hope an update adds to the "OK Garmin" ability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A good GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced an older Garmin GPS. Happy with this purchase. Some adjustment needed to get properly set up. (YouTube tutorials from Garmin helpful.) Still haven't gotten use of Alexa completely, but hope to work that out with a newer phone. Easy to read screen. Love the ability to verbally ask the GPS to find addresses, businesses, categories (for example) or saved destinations without having to touch the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great naviagation system for all!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of the garmin. Much easier to see when driving. I like the fact that they talk to you when you have to make turns, etc. Easy to use. Highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Big screen, easy to use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family has used Garmin GPSs for a long time. This one beats all the others for ease of use, features and I love the big screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    very easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device had easy to follow setup instructions available. The screen is a convenient size and the nformation was up to date.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Very accurate GPS tracking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for travel especially in areas that don’t have cell phone coverage and you aren’t able to use your phone to get directions. The satélite GPS tracks your vehicle’s position more accurately than a cell phone so you don’t miss a turn because your position along the route was off by several feet as happens when using a cell phone for directions. Nice large touchscreen display and useful features. Comes with preloaded maps of North American counties including Mexico and some of the Caribbean islands.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Good one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Nice GPS! I love the screen and design the most part and it’s quite slim and wide screen. In addition it is super easy to use and handy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Excellent GPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has got to be one of my favorite GPS. Big gorgeous screen smooth ui and easy use. With built in Alexa. This is just a awesome product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Garmin DriveSmart 65 Gps with Amazon Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very accurate and easy to use. Nice options included. I use it all the time when driving. Especially enjoy the Amazon Alexa feature

    I would recommend this to a friend
  • Pros mentioned:
    Alexa, Gps

    Rated 5 out of 5 stars

    Great Brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drive motor coach and rely on a GPS as well as paper maps. Garmin is a trusted brand and I have used them for several years. I like the new feature with Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Alexa, Gps

    Rated 5 out of 5 stars

    Great GPS, Alexa Features are super helpful.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great GPS, Alexa Features are super helpful. Took on recent trip across the country and could not have been a better purchase. Would definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Light years ahead

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd GPS since 2008 all garmin all work, but this one is light years ahead of the past very fast more detail on mapping and driving verbal directions and large screen adjust to your brightness level, the touch sensory is much better too, looks up places so fast, boots up very fast too. Had on dash sticky mount garmin adjusted lower on mount to clear bigger display over a 5 inch garmin no view to road difference or no obstruction to road.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    gps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bright clear screen,, not loud enough for me, not tried the Alexa thing yet, its ok ill keep it, im sure ill get better at using it....

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Best GPS available

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with car stereo so navigation anbounments go over car audio instead of separate speaker. To me this is the biggest feature. I use this in conjunction with Android Auto, makes a great companion device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is perfect. Great size, easy to use/install and easy to update. Overall, I’m satisfied with this item.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 4 out of 5 stars

    Really nice, but experiencing an issue

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the GPS and many of it's features, but have had it for less than 2 months and have an issue that I find no resolution, and I don't believe a factory reset should be the solution - if it will even work. The max speed that it registered in it's trip data will not reset. I have tried numerous times and all the screen directions say it will be reset, but it doesn't reset. I cannot find a solution in the manual nor online. It will likely be resolved with an update, but at this point it's not working. With the exception of this one issue, I really like the GPS as it has many nice features, simply need to resolve this problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Garmin

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my Garmin, because it has a big screen and easy to use. Garmin always put out a good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new GPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this GPS. It’s so nice to tell the device where you want to go instead of tying it in. It gives you the weather, construction updates, and pictures of what it looks like where you need to turn off from the freeway. It also alerts you if your speeding and it gives you the speed limits. Great device.

    I would recommend this to a friend
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