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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 489 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the DriveSmart 66 GPS, particularly its ease of use, GPS functionality, overall performance, and screen size. Many appreciate the map updates, voice command feature, and accuracy. However, some customers have expressed concerns about the battery life, connectivity, and volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 489 reviews
  • Rated 5 out of 5 stars

    No issues so far. About a month in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed this item so far. I use it daily around my city. I didn't find the set up to be complicated on my pc but did need to download software. I will be testing this on a longer drive in the upcoming weeks, but so far, I have not had any issues. Many complain about the part that attaches the unit to a window. I personally haven't had issues with it sticking, however, am going to get a backup stand for future use. Love the product and it allows me not not need a phone for navigation. It does feel a bit lighter than expected. Some might say cheap feeling. However, the device is straight forward and probably doesn't need a massive amount to function. No qualms.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Laura

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Garmin Drive Smart 66 6" GPS to replace my old Garmin. I am very pleased with the improved model. The size was good for my SUV and did not block my windshield. I have it on a dashboard mount so it is easy to see while keeping my eyes on the road. Garmin is a quality brand and never fails to deliver. I would definitely recommend this GPS.

    I would recommend this to a friend
  • Pros mentioned:
    Map updates, Overall performance

    Rated 5 out of 5 stars

    Splendid

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this GPS every day for work and I have to say it works perfect. I mainly use it for the map and the update rate is perfect! I no complaints. I may have bought an over the top GPS for what I do for work but it was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Garmin review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good size not to big or small easy to set up easy to use not to expensive many cool features

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Pretty good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The updated graphics on screen are a nice update and the screen being between the 5” and 7” fits just right with thin bezels. I knocked a star because the button on the back of device is a terrible placement and the audio that comes across the Bluetooth has a delay.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Gps

    Rated 5 out of 5 stars

    Garmin better than wife's MapQuest Commands

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, first trip this weekend in very busy Cincinnati. Navigating to a YMCA Soccer field was easy. A nice upgrade from my very old Garmin. I find a Cellphone Map program very difficult to use while driving. The Garmin performed perfect, better than my wife trying to tell me where to turn using her MapQuest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprised to see

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received help as soon as I came into Dothan Bestbuy. This is one of the main reasons I shop at this store. People are friendly, very helpful and extremely knowledgeable about their products. I bought items from TVs to vacuum cleaners and have been very satisfied with the quality of products purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. I love the ease of being able to use this as I run service calls on a daily basis and this helps me calculate. Everywhere I need to be in a timely manner and accurately gets me to the arrival of the destinations. I will be traveling to.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good but not all roads show

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was a good GPS product but it seems like some of the back roads and other well-known roads don’t show up correctly so I have to go between Waze and Google maps and the Garmin. Overall good product just wish it was a bit smoother and battery life was self-sufficient which it does not.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Garmin

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garmin has always been a good brand and as the years go on their upgrades just keep getting better very pleased with this one just as i have been in the past.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product, but...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 6" Garmin GPS is great, except for the annoying glare because the screen is not glare-free like my 'ancient' 5" I had to put to rest. I loved that old one! Another thing I noticed is the arrows no longer show on the upper left for the lanes which indicate which lane you should be in. Instead, they are shown differently and are displayed on the right, which I am not used to. I prefer the latter of the two which is more precise, especially if you are in heavy traffic, but I suppose I will get used to that in time. Why change what already works? Anyway, I do like the spoken directions more because they are more precise, like "Turn left at the light", etc. Overall, I do recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin navigation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good navigation it has a lot of helpful features I love it has also have the red light camera features and the traffic information

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    well done again, Garmin

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this Garmin does the job well, which is what I’ve known for Garmin road navigation devices for a long time now. it was easy to setup and update and even to put in voices we purchased previously with our old and trusted Nuvi. voice recognition can get minor improvements but we’re coping with it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Left phone behind

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I left my phone at home and was going to an event after work and never gone there from where I was leaving from, this worked great in a pinch

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expected more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefer my old nuvi that garmin no longer supports. Found out after I put a new battery in it and couldn’t update maps. Much cheaper construction. No case. Just touching the edge of the device causes it to switch to a different screen function. Not as fast or intuitive as Apple Maps. Bought it for redundancy and road and traffic alerts. Does that okay. If you’re a gadget guy or gal, go for it. Otherwise save your money and use your phone. You need your phone for most functions anyway. Was surprised that sometimes it took some time to acquire satellites.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Easy navigation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues, it works as hoped. If it has a way to warn me about radar traps, I haven't figured it out yet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    My spot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device works fine, problem is my 911 address issued 1992 don't exist in Google mapping. Garmin drivesmart mapping is with a 3rd party maybe I will work throw the technical process to fine my location in system

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for LEO

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for LEO. My partner uses this on the daily and find the voice commands to be beneficial for quick navigation. It’s also easy to set up when using multiple vehicles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, quick response, accurate trip planning and a good value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Map updates

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because our old one was outdated. Works excellent! Love the talk to feature we can ask Garmin to take us to whatever address we need while driving without having to take our eyes off the road.

    I would recommend this to a friend
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