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Customer reviews

Rating 4.5 out of 5 stars with 133 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the DriveSmart 76 7" GPS for its magnificent screen size, overall performance, and ease of use. Many users find the GPS to be awesome, and appreciate the traffic updates and useful voice command features. However, some customers have noted issues with navigation accuracy when searching for specific locations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-133 of 133 reviews
  • Rated 4 out of 5 stars

    Good device but is very slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen just freezes from time to time and needs to be restarted. I previously owned a drivesmart 55, which did not have this problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for the first 7 months. Then completely stopped working. I only had a 60 day return period. So I'm stuck with a $300 product that doesn't work.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      With Garmin products you're never "stuck". Contact Garmin Support for assistance in troubleshooting to resolve any issue you may encounter. All Garmin products come with a 12 month manufacturers warranty and in most cases we even assist with replacement costs outside of the first year. Garmin

  • Rated 1 out of 5 stars

    No Good GPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bough this product as an independent GPS so I do not have to use my phone. It is no good. It is difficult to operate.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your review! I apologize for the issues and inconveniences you've experienced with the Garmin DriveSmart 76. We have a handful of different resources to assist with learning the features and usage of the device at the Support Center on the Garmin website at the following link: https://support.garmin.com/en-US/?productID=721063&tab=topics Garmin

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    DriveSmart 76 great/Best Buy description incorrect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Correction to Best Buy's description; the Garmin DriveSmart 76 screen is 7", not 6" as stated. Best Buy's login verification option "text to phone; we just need to know it's you" turned out to be a password reset process? Rating is marked down from 5 to a 4 for cumbersome access and adding entries to Saved Places. Other than that, Garmin's menu is intuitive and ease to navigate through with the majority of screens needed able to be accessed via the OK Google command. Thankfully, Garmin devices still allow menu access by passengers while the vehicle is in motion. (Navigation Shortcut: Once clicked through several screens, it is usually faster to return to the Home screen or Map by longpressing the back button than it is pressing Back multiple times.) The display is crisp, clear and brightness is adjustable. Accessing the Sound Mixer gives access to separate control and adjust volume of phone, media and navigation sound. While driving, and handsfree, you have the choice of saying "OK Garmin" for immediate navigation or "Alexa" to waken that feature. There are plenty of other online references indicating all you can do with Alexa, but having it as part of your navigation device is something I think many will find benefit in. Any requests for locations also allows for navigating to them; so in many cases you can simply use Alexa for most instead going through Garmin. Connection to home WiFi is a welcome feature that makes software and map updates an easy process. Bring the device inside and plug into a wall or connect to Garmin Express. Back up your device using Garmin Express often in the event you upgrade devices or you have issues. __________________________ Having an issue with your GPS? Don't struggle or get frustrated. Map issues can generally be cleared up by connecting to Garmin Express and downloading a new map. For all other issues with the GPS itself; go to Settings > Device > Reset. After the GPS has restarted, connect to Garmin Express and select a recent backup to restore everything. __________________________ Accessing your Saved Places to add a new location does not offer a "New" place or location button. First, click on "Where Do You Want To Go?", type your location in search then click on it to access the "Information" button, or click into Recently Found and select an entry to access it's Information button from where you can then save it to your Saved Places list. I sold a DriveSmart 65 to buy another "65" model having Alexa, but discovered Garmin had released this model so purchased it instead. Preferring not to connect to the phone for anything but navigation, information and media; I disable access to contacts, calls and messages. No issues to report thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Farming smartdrive 76

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect size for visibility and handling. For smaller cars the 66 would fit better. The voice commands are very useful. Not sure I like the Bluetooth since my truck has it but I’m sure for cars without it’s great.

    I would recommend this to a friend
  • Pros mentioned:
    Gps, Screen size

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this big screen GPS. It gives you so much information both on the screen and with voice. We wished we had gotten this a lot sooner. So much better than using our phones to navigate. Best purchase we have made in years.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Garmin GPS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my gps. I do not love the dashboard holder that I bought to go with it. Right now I am using gorilla tape to hold the gps to the holder very disappointed and angry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drivesmart 7 - Just the right size and features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd unit. Over the years, each new model has had improvements, some subtle, some totally new features. Example: Even though I use Google maps, I find it safer to check the weather overlaid on my route map.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to use. Could use a few more directions. And a little better suction cup to stay mounted.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Garmin 76

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit. Easy updating right out of the box. Quick shipping. On Sale even better

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    7"Garmin GPS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this 7" Garmin GPS.It works perfect.Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    vacationers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and worked fine right out of the box.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn’t work with older vehicles

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I’d known it wouldn’t work on 2012. Then I wouldn’t have bought this gatmin. So if I were you I wouldn’t bother with this one if your vehicle isn’t new.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Sorry to hear you've experienced some difficulties. We're happy to help resolve here in Garmin's Product Support. Our device only need a 12v accessory port for power and the unit will work. Not sure what compatibility issue you've run into but please reach out to us at support.garmin.com. Garmin