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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 612 reviews

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Rating by feature

  • Ease of Use

    Rating 4.5 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are delighted by the nüvi 2557LMT's ease of use, accurate GPS navigation, and helpful traffic updates. Many appreciate the large screen size and advanced features like lane guidance. While some users noted that battery life could be improved and that route suggestions aren't always optimal, the positive feedback on core navigation and user experience is overwhelmingly strong.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 612 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a built in unit in my other car, love this unit. Sits very well just at an angle. Small but not so small I can't read or hear it. Easy to use, and learn. Bought a bean bag attachment, that way, comes of easy if needed. Both go together very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice Travel Assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Garmin is a great improvement over the unit we bought 6 years ago. This one has lifetime maps - updates for old one cost almost same as a new unit. Wish this came with a padded case like our old unit did. Also with there was a clear way to transfer all our old travel destinations to this new unit. Garmin Express web site talked about it but has no instructions for how to do it. So we will have to manually enter all the locations again - kind of a bother that should be a built in pop-up that I could do at first turn on or decline now to decide maybe later.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Traffic updates

    Rated 4 out of 5 stars

    Good GPS easy screen to see.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the bigger screen and the ability to adjust the light level. The volume and voice are adjustable and clear. The touch screen is easy. The real time update and pictures of what the freeway signs actually look like is a big, big plus. They just pop up when they are needed at the popper exit. It gave us the faster or the shortest routes. Which ever we choose. It never lead us wrong once. Our biggest problem is there is no manual or instructions that come with it. It was frustrating to figure out how to go in and out of the different screens. Kept loosing information because of it and lost time trying to get the info back. Would still like to have a manual on it. Over all it is a good unit. I'm sure techie people wouldn't have a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Traffic updates

    Rated 4 out of 5 stars

    Love the Display Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a GPS. It works like other GPS'. The nice thing is some of the extras it has. The first one we used was the different voice choices it gives you. We also had a chance to use the traffic adviser on a trip to Nashville. It worked flawlessly and gave us plenty of time to pick route options to get around construction. The split screen highway lane change view is probably the best I've seen, and I've used at least 8 or 9 different GPS models. It's very clear and again gives you plenty of time to make changes if needed. We have not had it long enough to update the maps yet. The only diss I have is that I wish the screen was bigger, but that is a me thing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent out of the box basic usability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement for a competing brand 6" screen model that I loved until it went from the route to the programming screen, back to route/map and finally to the RSOD (Red Screen of Death). The screen went from guiding me to dark red, showed the whole country, and me, a blue dot. In long Island sound. I live in Mass. Brought it back to Best Buy where I bought it (one half month out of warranty so could not replace; not pleased but that's consumerism these days) and was told once the BSOD occurred, it would cost more to fix than to replace. I ended up with this Garmin as it seemed straightforward with the lifetime traffic and maps (which turned out to be a HUGE issue with the other one). Initially I was wary of losing an inch I won't say bigger isn't better, but had no issue readjusting to 5" as I was able to mount it closer to me than the other one. I'm a little confused as to the mounting system; you'll have to see it for yourself to understand, but basically you can leave the whole mount on the windshield, or remove the clip on the back of the unit so it's flat. I don't leave the unit in the car for extended periods, but the mounting options take a little getting used to. Wish products today came with at a basic owners manual, but at least this Garmin is easy. I had it set up and programmed before I left the BB parking lot. The standard female voice has a lot more intonations and personalization than other units I have heard, including the one that just broke. Overall, very pleased! I'm giving durability 5 stars as a guess; it seems well made and sturdy and have heard good things about the Garmin name. So far so good. Have only used it locally MA and RI, but am looking forward to a forthcoming trip to Maryland/DC to give it a true test. I am going to invest in a case for it now that I have figured out the flat disconnect combo. I travel extensively as a Special Needs and school and social advocate, and need to know where I'm going without worrying. So far it's been great.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Traffic updates

    Rated 5 out of 5 stars

    Awesomest GPS!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing Rocks! it has life time free traffic and map updates. it tells you what lane you need to be in, and gives you the choice of fastest, shortest and will actually redirect you if there is traffic on the original route. it will alert you of accidents AND it will alert you that you're in a school zone during active school zone hours. it's very slim, the 5 inch screen is supper bright and easy to read/see, and the mount is simple and effective. this is a must buy, while being on sale for $200, you can't pass it up!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size, Traffic updates

    Rated 5 out of 5 stars

    great gps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, excellent lane preparation, great search software. Nice sized screen, good traffic updates.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 4 out of 5 stars

    I like the size,easy to see and to read.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My aunt had one with a 5 inch screen. It was very easy to use,it 's very helpful to use on the road and in a strange town that you have never been before. So I'd gottn one and I am very pleased with this product and I recomend it to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 4 out of 5 stars

    Easy to set up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used several Garmins prior to this one, it was quite easy to adjust to the minor presentation changes. I like the detailed voice announcements describing lane changes and turns. Much better than previous versions. I do not like the mounting system. It is awkward to mount the GPS to the window mount. Often times, the mounting piece on the GPS pops off when trying to remove it from the window mount.. Hard to describe, but a poor system in opinion. Overall,though, a very good GPS and a good upgrade for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size, Traffic updates

    Rated 5 out of 5 stars

    Gets you where you want to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garmim gps is a great product for the money. The instructions were easy to follow and easy to install. I like the fact Garnin gives you lifetime traffic and map updates. The screen is a nice size and the unit is easy to program. The unit also has many features which you have options to use or not. I would have liked to use the suction cup on the dashboard but it only worked on the glass windshield.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Traffic updates

    Rated 5 out of 5 stars

    Great GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used my new Garmin on several trips, short and far, and am enjoying its accuracy, ease of use, helps and on-screen directions. The traffic updates are particularly helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Traffic updates

    Rated 5 out of 5 stars

    Great GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, takes me right to the place where i wanted to go. Keeps me inform of traffic slow downs. It's a good value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good GPS for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, easy to use. Good price. Battery life can go pretty quick though

    I would recommend this to a friend
  • Pros mentioned:
    Traffic updates

    Rated 5 out of 5 stars

    Very straight forward and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the face life time map update , lane changing feather and letts you know if traffic is up ahead or there is a accident

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size, Traffic updates

    Rated 5 out of 5 stars

    Great GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GPS is amazing. The screen is big and easy to see. The system itself is very user friendly. The live traffic feature is really amazing and it saved me a whole lot of headache when the highway up ahead was shut down. It automatically informed me that the highway was shut down, then routed me around the problem. Simply Amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Traffic updates

    Rated 5 out of 5 stars

    Gets me from A to B

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This being my second garmin , I like this one over the last one. I got mine on a deal plus had coupons . Even if I did pay full price it would of been worth it! I like all the options it has!!! So far it hasn't got me lost and I use it everyday for work! Life time traffic updates are cool too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good GPS with easy to read display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased before our trip to Boise, ID and it made finding places we wanted to go so easy to get there. It was fairly easy to input locations to find and search for restaurants etc was good. I like the lifetime update feature, so hopefully the maps will always to current. Display with directions and what is nearby while traveling was helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great GPS for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is easy to use and has many useful features that come in handy like traffic updates.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this GPS, it easy to use and very accurate. The GPS has extra features from the older Garmin Products. I am very happy with my purchase and would recommend this product to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Gps, Traffic updates

    Rated 5 out of 5 stars

    Easy to use reliable GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and use right out of the box. Garmin is very reliable and very user friendly. Great to have lifetime traffic and map updates!!! Will always recommend garmin to people!!

    I would recommend this to a friend
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