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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 41 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers express satisfaction with the vívosmart 5's battery life, noting that it lasts for several days on a single charge and often exceeds expectations. However, some users point out the lack of stair tracking as a drawback, expressing disappointment with this omission. Positive feedback focuses on the device's long-lasting power and comprehensive tracking capabilities. The absence of stair tracking is cited as a potential deal-breaker for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 41 reviews
  • Pros mentioned:
    Step counter

    Rated 5 out of 5 stars

    Cute

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute little watch, my niece really loves it. She'll even run around the house just to see the step go up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for kids

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good for little kids, my 2 years old nephew love it and so kids friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids had the version before this and this is deff much better for my kids! Keeps them busy with the garmin game and helps them do their chores to earn their points to play more often!

    I would recommend this to a friend
  • Pros mentioned:
    Step counter

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my 7 and 8 year old they love the fact that it tracks their steps for the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long time FitBit owner converts!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long time FitBit owner here. Obviously, I needed a new fitness tracking device that could fill the void. Garmin delivers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit that has everything needed for tracking

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent function and performance.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable device to wear. Super great synchronization with a phone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    GARMIN

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAD TO RETURN THE PRODUCT DUE MALFUNCTIONS ON THE TOUCH SCREEN, SO THEY GIVE ME ANOTHER ONE, WITH THE SECOND ONE, IM STILL HAVE ISSUES WITH THE TOUCHSCREEN, IT FROZES, HAD TO CONTACT WITH GARMIN CUSTOMER SERVICE, THEY HELP ME.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      We'd like to better understand your experience. Please email our support team at [email protected]. Garmin

  • Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch and cute band. She loves and wears it all of the time,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vivosmart 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for wife, she likes the low profile and metrics

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Garmin I want to like You

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fit and finish. Especially enjoy the overall Garmin app. But the battery life is horrendous. It’s so bad in comparison to all the videos and prior reviews I’ve watched I’m going to request a warranty replacement. If the replacement is as bad I’m going to have to go with something else. Running settings full tracking, notifications, and sleep down to 6ish% battery by 6pm/with 8-9am wake up. With sleep and all notifications off I’m still only making it to about 8-9pm/ same wake up.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      If you're experiencing an issue with your vivosmart 5, please go to support.garmin.com where you'll find many helpful FAQ's and video's on the functions of the device. If you still need assistance you can reach out directly to a product support associate from that link to assist you. Garmin

  • Rated 5 out of 5 stars

    Great for kids to help build healthy habits

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son and he loves it. The ability for him to track his steps and sleep have help h become more aware of his activity and excited to get good sleep at night which are good habits to start early in life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tracker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch / tracker! This has all of the functions I wanted and more and is waterproof which was key in my decision.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice watch!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sone loves it, never takes it off! It's a nice simple watch that meets the requirements for a kids watch.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    fitness tracker for kids

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 7 yr old son was disinterested by day 3. He stopped wearing it because it was not comfortable to wear for a long time.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      I'm sorry to hear he thought it was uncomfortable. The band should be loose enough he can move it up and down his wrist. If it was too snug it may be uncomfortable. Garmin

  • Rated 1 out of 5 stars

    Did not connect with the app

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not able to connect with the app. Returned it twice. Avoid.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      I'm sorry your vivofit jr 3 wouldn't connect with the app. Please be sure your phone is compatible with our Bluetooth devices so it will work properly. Please go to support.garmin.com where you'll find many helpful FAQ's and video's on the functions of the device. Garmin

  • Rated 4 out of 5 stars

    DOES NOT RECORD STAIRS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just move from the Vivosmart4 to the 5 and the one feature I loved in the 4 was that it tracked stairs. I'm missing that part now and don't know if I would have bought this one if I had known that it didn't track stairs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for 8

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 8yr old loves this watch. It is easy to get on and she tracks her swimming minutes. We haven’t yet tried all the other features yet but looking forward to it. I sure wish it was less dim (even when lit up).

    I would recommend this to a friend
  • Pros mentioned:
    Step counter

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product. Bought one for my six year old and she loves it so much i bought a second for my 4 year old. They love learning to tell the time and competing for the highest step count! Excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice kids watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my 7 yo is very attached to it. I am glad it is not that "smart" , also, the brightness under dimmed conditions is not the best, but it's not that critical

    I would recommend this to a friend
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