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Customer reviews

Rating 4.3 out of 5 stars with 1944 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,944 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was done carefully, efficiently and with caustion to ensure that the new range was installed safely and without any damage to floors and counters.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    gas disconnect; electric stove hook-up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a perfect job, and even made a trip to the hardware store to get a cap for the gas line they were disconnecting. Very courteous and left things perfectly in place.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys after BB not sending the proper installation kit, and a week after the initial appointment did a great job!!

    I would recommend this to a friend
  • Pros mentioned:
    Burner performance

    Rated 5 out of 5 stars

    Great Delivery and Installation Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy removed old range and installed new Samsung Flex Duo range. They installed new anti tilt bracket and were very careful working around our new counter tops. They checked to make sure surface burners and stove were in working order. Wore masks and left area clean of debris.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Great install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a quick and professional installation of my Samsung slide-in gas range. After the installation, one of the installers gave me a brief rundown of the features of the range. I’m very happy with choosing Best Buy for this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy to the rescue

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy saves the day. It necer fails that every time I do a home improvement project something goes wrong. So seeing as the range I bought was gas, I needed a professional, so best buy to the rescue. The installer was professional courteous and kind. Thanks for the install and more thanks for me not messing it up myself.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did great was mindful of property, but how hard is it?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and professional. Perfect job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Good Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very prompt and kept me informed of their arrival time. They were very fast and did an excellent job installing my new gas range. Well worth the money, it would have taken me a couple hours to do what they did in 30 minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gas Range Installer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time. Was helpful and courteous. Had trouble removing the old gas range because the gas line was short and could not get to it easily. Did not seem to have the right tool for that problem so it took longer than expected. Did manage to get it done. Gas line kit from Best Buy was the wrong size but he had one in the truck that fit. Some language difficulty.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason was very professional and truthful. Though he could not complete the installation due to damaged merchandise he did the job very well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation of Stove went wonderfully

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation guys were excellent. We ran into a little snag & they worked through it and got me installed as planned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Countertop stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well Done.finally have a working stove after 6 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy about Greg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greg arrived and installed our oven, built in microwave as well as our dishwasher. We could not have been more happy with Greg. He took care of our every concern and wants, as well as pointing out things we had not even thought of. He was beyond professional but still enjoyable to have at the house and comical when fitting. We feel very fortunate to have had Greg do our installations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE Gas Range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men that installed our new gas range, did an excellent job. Very professional at all time !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very professional and explained everything he was doing. Excellent service all the way around.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Gas range install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t keep, my gas line was smaller than the line connecting to the range. Adapters would make the range sit out approx 6” from the wall

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best installer I've ever worked with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer was friendly, courteous, informative and very knowledgeable. He hauled our old oven away and brought in the new one and took great care not to scratch the hard wood floors. He answered all our questions and taught us all the cool features of our new equipment. 10/10 would have over to the house again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gas stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called and arrived early on time they perp the work site even wore shoes covering removed the old stove and installed the new one they even showed me how to work the stove and left a number if I had any more question

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't typically use "installation services", however I did this time and couldn't be happier with the job they did. Installation was quick, and professional. When they left, the kitchen actually looked cleaner than when they arrived ;) They were 15 min early, and finished with the old stove loaded within 20 min.

    I would recommend this to a friend