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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1945 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the overall performance and useful features of the Gas Range Install. Many customers mentioned the installation speed and were pleased with how quickly the job was completed, as well as the burner performance. Some customers reported issues with compatibility due to uneven flooring and a few instances of physical damage. The fit and leveling of the range were also mentioned positively.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,945 reviews
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Clean Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great, the guys came early, took out the old stove, and installed the new no. There was no mess.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installation!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technician was very knowledgeable and took great care with the installation. He answered our questions too! Thank you for being so great!

    I would recommend this to a friend
  • Pros mentioned:
    Burner performance, Overall performance

    Rated 5 out of 5 stars

    My dream stove!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to clean . Burners are great,different sizes for different size pots or pans,so we'll build very sturdy and looks amazing! I'm enjoying every moment!

    I would recommend this to a friend
  • Pros mentioned:
    Burner performance, Overall performance

    Rated 5 out of 5 stars

    my range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works great and really heats evenly and it looks good in the kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was perfect, worked fast and clean. Did a great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Gas Range Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our LG Gas Range installed through Best Buy. The technicians communicated their estimated arrival time on the day of the install. They installed, tested and setup the gas range within no time. They throughly knew what they were doing and it showed in the quality of their workmanship. I highly recommend getting appliances installed through Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very nice and knowledgeable about the process of getting the job done correctly and he did it all in a timely fashion

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Who?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why confused on who should handle the install? The product itself was great! However, getting to the correct store to install our gas stove was a nightmare. We live in southern Suffolk and it was very clear to us that this was a pain for us, initially. BUT, the stores worked it out and the installer was phenomenal. We really did not want to miss out on this great buy, so thanks for working it out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installers.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was cautious to ensure nothing was damaged while rolling the new stove into place and rolling the old stove out of my home. It was obvious these two guys knew what they were doing. After making the electrical and gas connections, they tested for leaks (gas) and tested the stove to make sure all eyes worked and the oven gas elements worked as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Gas Range Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did the best they could, but the gas company had installed a different gas connection that they didn't have a connection for. So, the BB installers installed the propane conversion kit, hauled off the old stove, and did everything they could before leaving. A simple call to the gas company for them to come back and complete the hookup was all that was needed. Everything works great now!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MN Plumbing & Home services

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two person licensed professional team was very competent. The range was carefully unpacked and carried into the kitchen. They explained what was to be done and about how long it was going to take. They demonstrated how the stove works and to turn the oven on for about 10 minutes to burn away the newness smell. I would like to used this team when I purchase another appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job installing the new appliances and hauling away the old ones. Showed up on time and did not take long. The paperwork supplied with the dishwasher was left inside and they ran the washer after installing it to clean it so the paperwork got soaked but that was not a big deal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG gas range

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range is beautiful and works great! I would definitely recommend to anyone. I am, though, highly unsatisfied with the 3rd party vendor who installed it. I don't believe the gentleman who handled my install should be doing it. He also installed my dishwasher and damaged my brand new cherry cabinets in the process.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Excellent Professionals and on time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was a breeze! No issues at all. The range was bright in time!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professionally done and in a timely manner, Frank even took the time to explain a few things about it

    I would recommend this to a friend
  • Pros mentioned:
    Burner performance

    Rated 5 out of 5 stars

    Great, prompt professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy uses Mr SOS Install in NYC. The 2 gentlemen were great. Showed up an hour earlier than the delivery window but called first to make sure it was okay. They removed my old range, unpacked my new one, and had it set up and installed in 20 minutes. The installers showed me that the stove was level, tested all the burners and the oven and then checked to see if I had any questions, Very happy with the service

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Great work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick gast and done right. How ever job should go

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    One of the Good Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roger, our installer, called 20 minutes before the appointed time. He showed up ready to remove the old Range and install the new one. It took less than 45 minutes. The install was done by a true professional who made it his job to see that I was happy with my new Range. He walked me through the operation of my new Range and he asked me if I had any questions. He was efficient and orderly in the install and I appreciate his dedication and hard work. Thank you Roger!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installation team

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was the most professional and knowledgeable of all the installation crews we have had at our houses in the last 20 years.Polite, professional, and very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and explained the extra fees even though no one at Best Buy did!!!!!!!!

    I would recommend this to a friend
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