Customer Ratings & Reviews
- Model:
- GCHK07N1WBB
- SKU:
- 6594171
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Wendy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not as nice as my old Kenmore. Sorry. I'll adjust.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .If you need assistance with the controls or features for your new microwave, we'd be more than happy to help, feel free to reach out. We're confident that this microwave is going to serve you for many years to come.
Daughter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my Mothers Senior Living room. She loves her microwave popcorn
I would recommend this to a friendGreat small microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t realize how old my old microwave was until I got this one! Powerful for a small one! Features of a restaurant quality appliance.
I would recommend this to a friendGood enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a good microwave, just what ineed for small apartment
I would recommend this to a friendBrand response from GE Answers
Posted .Your feedback is important and we do appreciate you taking the time to share it with us. -Vikki@GEAppliances
microwave
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good installation, quick, on time, and personable.
I would recommend this to a friendNice perfect for small cute , reliable product .
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product , in my house entire appliances are from this company.
I would recommend this to a friendMicrowave Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit in the spot we needed it to fit into. So far has worked as described
I would recommend this to a friendGreat microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and fits our small space! Would definitely recommend.
I would recommend this to a friendUseless return policy - makes one prefer Amazon
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issue with the product itself, didn’t open it as I found it was wrong size. Attempt to return it for a refund was rejected, discovered that BestBuy has a measly 15 day return policy, unless you sign up for their club. Will think twice in shopping with BestBuy in the future, plenty of retailers provide a standard 30 day return policy. Indeed, while I’d prefer to shop local, BestBuy don’t make that easy, com-armed to the customer service and return policies provided by Amazon!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you sharing your feedback. We'll be sure to pass this along to the appropriate group. -Don@GEAppliances
Random Behaviors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It randomly locks itself when it is not on!!! Scares the leaping daylights out of me
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for reaching out. Our countertop microwaves do have a child resistant door lock. However, your description of it randomly turning on doesn't sound normal. Please refer to page 12 in your manual to view instructions on how to disable the child lock if desired. If this happens again, we recommend that you take advantage of your warranty. Thank you! Joyce@GEAppliances
Faulty unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave would randomly power off during usage. Returned and went with a different brand.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear your experience with your microwave shutting off during operation, when this occurs, we recommend calling our warranty team at 833-426-3393.
not heating well, slow and not spread enough
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.disappointing performance, not heating well, slow and not spread enough
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We would like to assist you further with this microwave. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.
Damaged during shipping :-(
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasnt able ti enjoy my purchase unfortunately due to shipping damage it got returned by rhe shipping company :-(
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear your experience with the delivery of your microwave. We recommend calling the Best Buy team directly at 888-237-8289.
Cheap material
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredibly small, cheap material, annoying lock for safety and keeps going even after the beeping
No, I would not recommend this to a friendBrand response from GE Answers
Posted .The child lock out feature can be disabled by following these steps.
1. Press and hold the “7” key for 3-5 seconds or until you hear a beep. Release.
2. Press the “9” key. Release. 3. Press the “0” key. Release.
There will be two short beeps and the display will flash “UnLo” to confirm the default condition has been updated successfully. If the issues with the microwave continue, please call 1-800-432-2737 to discuss your options under the terms of the warranty. -Vikki@GEAppliances
Bad screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen locks out and needs to be reset by unplugging every so often. Just an annoyance.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We certainly understand how important it is to have your microwave working properly. This microwave does have a child lock, and the door will lock every time a cook cycle starts. If you need to disable this lock feature, you can do so by pressing the "7" key for 3-5 seconds. Then press the 9 key and release. Finally press the 0 key and release. There will be two short beeps, and the display will show "UnLo". The full description of this can be found on page 12 of the Use and Care manual on the product page. -Kacie@GEAppliances
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 2 months. I tried to contact customer service and was told i had to bring it to a store myself for it to be serviced (I live in NYC and carrying a 40lb microwave from my apartment to a store is just not possible for me). So it seems I’m stuck with a horrible waste of money, time, and energy.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're truly sorry to hear you're having trouble with your microwave after two months. We can understand how an appliance not working properly would be frustrating, and we apologize. Please reach out to our Bodewell service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed). We're confident they'll be able to assist you further. - Julia@GEAppliances
Defective on arrival
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door latch would not release door. Had to return it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance.
Best small Microwave, Thanks Mr. GE.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice microwave, and it works very well in our small space. Tanks Gary Dean.
I would recommend this to a friendGreat product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect item- I gifted this as a housewarming gift
I would recommend this to a friendPrice changed at check out
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was offered: GE - 0.7 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel Open-Box Excellent $35.99 - go to checkout and price changed to: Order Summary Original Price $119.99 Savings -$19.00 Shipping FREE Estimated Sales Tax $6.06 Total $107.05. Chat with CS and told "My apologies We do not have an option for that" to give me original sale price, SMH I'm done.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for letting us know what happened. We encourage you to reach out to Best Buy directly for assistance with this concern by calling: 1-800-433-5887. -Don@GEAppliances
