Customer Ratings & Reviews
- Model:
- GCHK07N1WBB
- SKU:
- 6594171
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
to a friend
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 2 months. I tried to contact customer service and was told i had to bring it to a store myself for it to be serviced (I live in NYC and carrying a 40lb microwave from my apartment to a store is just not possible for me). So it seems I’m stuck with a horrible waste of money, time, and energy.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're truly sorry to hear you're having trouble with your microwave after two months. We can understand how an appliance not working properly would be frustrating, and we apologize. Please reach out to our Bodewell service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed). We're confident they'll be able to assist you further. - Julia@GEAppliances
Bad screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen locks out and needs to be reset by unplugging every so often. Just an annoyance.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We certainly understand how important it is to have your microwave working properly. This microwave does have a child lock, and the door will lock every time a cook cycle starts. If you need to disable this lock feature, you can do so by pressing the "7" key for 3-5 seconds. Then press the 9 key and release. Finally press the 0 key and release. There will be two short beeps, and the display will show "UnLo". The full description of this can be found on page 12 of the Use and Care manual on the product page. -Kacie@GEAppliances
Defective on arrival
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door latch would not release door. Had to return it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance.
Best small Microwave, Thanks Mr. GE.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice microwave, and it works very well in our small space. Tanks Gary Dean.
I would recommend this to a friendGreat product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect item- I gifted this as a housewarming gift
I would recommend this to a friendPrice changed at check out
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was offered: GE - 0.7 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel Open-Box Excellent $35.99 - go to checkout and price changed to: Order Summary Original Price $119.99 Savings -$19.00 Shipping FREE Estimated Sales Tax $6.06 Total $107.05. Chat with CS and told "My apologies We do not have an option for that" to give me original sale price, SMH I'm done.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for letting us know what happened. We encourage you to reach out to Best Buy directly for assistance with this concern by calling: 1-800-433-5887. -Don@GEAppliances
Worthless
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rusted after less than 15 months. Would not recommend at all.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear your microwave is rusting. This isn't what we expect to hear. We'd like to look into this for you and request that you reach out to us via a private message on GE Appliances social media like Facebook or X and include a copy of this review, your model and serial number, address, email and phone number.