Customer Ratings & Reviews
- Model:
- JES1072SHSS
- |
- SKU:
- 2025045
Customer reviews
Rating 4.3 out of 5 stars with 1574 reviews
(1,574 customer reviews)Rating by feature
- Performance4.4
Rating 4.4 out of 5 stars
- Cook Settings4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the 0.7 Cu. Ft. Countertop Microwave, especially its convenient size, reliable performance, and ease of use. Many appreciate its heating capabilities, modern design, and quiet operation. While the majority are satisfied, some have reported issues with the door and button quality.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Compact microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does its job and doesn’t take too much counter space.
I would recommend this to a friendRated 3 out of 5 stars
Average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rating it as average but could lean to the lower side. Could buy much more powerful microwave for same price but there seems to be a large premium for dorm size microwaves.
No, I would not recommend this to a friendRated 5 out of 5 stars
Nice size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave looks small, but gets the job done.
I would recommend this to a friendRated 3 out of 5 stars
Look inside first
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Box said stainless steel but the microwave inside was black. I returned it to the store and bought another brand.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - Thank you for reaching out and making us aware of this situation. Our microwaves are traditionally a white interior with the exception of our convection microwaves which offer a stainless interior. We will gladly share the information regarding the packaging being incorrect with our microwave design team. All our best! Vikki@GEA
Rated 2 out of 5 stars
takes more watts than advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave only because it was advertised at 700watts power consumption. Even on the microwave itself, there is a sticker which says 700watts. But when plug into the meter to check, it takes about 900 to 1000 watts. Seems incorrect advertisement. I purchased this to save money on electric bill but it seems to be a false advertisement.
No, I would not recommend this to a friendRated 3 out of 5 stars
Accidental activation, no beverage setting,expensi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too easy to accidentally push buttons when closing door. No beverage setting. Very expensive.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear that you've not been pleased with the design of your microwave and know how much of a letdown this would be. We've made sure your feedback has gotten back to our microwave design team for future improvement. If there is anything we can do to improve your experience, let us know. We are here for you. -Chris@GEA
Rated 5 out of 5 stars
GE Microwave 5 Stars Overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Suitable for everyday uses. Excellent Fast Delivery
I would recommend this to a friend- Cons mentioned:Button quality
Rated 1 out of 5 stars
It’s a Lemon!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this microwave for my mother. Should have returned it right away when we found that the print on the black buttons was hard to see. But didn’t (my fault). Then it turned out the buttons were too hard to work. Now, they don’t work at all. She’s only had it 8 months. It’s crap. I will try to get my money back. Purchased the two-year Geek guarantee. Don’t buy this piece of ill-designed junk!
No, I would not recommend this to a friend Rated 3 out of 5 stars
It works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the cheapest, most basic microwave. You get what you pay for. I should have realized it is only 700 watts so that is my fault.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Nolagirl, thank you for your review. We're glad to hear that you have been overall pleased with your microwave, despite the wattage difference. If you have any questions or concerns about its functionality, please feel free to reach out to us on social media. -Chris@GEA
Rated 3 out of 5 stars
Good budget microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't complain, this does the job on a budget. This is the 700 watt so people need to know this won't be recommended for certain frozen foods.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Simple good looking microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave for my mom since she cannot reach the builtin over the stove. This small counter microwave has a small footprint & is perfect for 1 person.
I would recommend this to a friend Rated 3 out of 5 stars
Too small
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They didn't have any on display and it's smaller on the inside than it looks on the box
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We truly appreciate you taking the time to reach out to us with your review of your microwave and are sorry to hear that it seems smaller on the inside than what it appeared on the box and understand how frustrating this is. We have passed your comments along to the appropriate department for future improvement and consideration. If you have any questions or concerns about your microwave's functionality, please feel free to reach out any time as we are always here to help. -Chris@GEA
Rated 3 out of 5 stars
Microwave GE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good. Work to slow sometimes, but temperature still ok
I would recommend this to a friendRated 4 out of 5 stars
Works great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Smaller than what I thought it was, but that was my fault. Overall it works great and is very nice.
I would recommend this to a friendRated 2 out of 5 stars
No good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noisy, too much spatter that needed constant cleaning, and turntable wheel ring often had to be put back on track. Replaced it with a Breville of like size and wattage, 1000w. We built our house in 1993 with all GE appliances. We replaced all of them with much better appliances. In 2019 we made the same mistake but again got rid of the GE microwave in 2019 after less than a year of use.
No, I would not recommend this to a friend- Pros mentioned:Heating, Size
Rated 5 out of 5 stars
small, nice looking, relatively quiet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a small microwave to replace the one we have on our countertop. Tried the Panasonic NN-SD372S Stainless 950W 0.8 Cu. Ft from amazon. Loved the power, but the fan cooling the inverter runs a full 60 seconds after every use which I did not like at all. Tried the LG - 0.7 Cu. Ft. Microwave - Stainless-Steel from Best Buy but it was way too loud, had black sides, and seemed kinda cheap. So, finally tried this GE microwave. Pros -- Stainless front with gray sides looks nice. -- One touch buttons. Push the 30 sec button or the 1 thru 6 numbers and the microwave starts cooking. So simple. -- When running, it is quieter than our old counter top microwave and quieter than the other two microwaves I tried. -- You can turn off the beeps!!! Since I am up early, that is a huge plus in our small house. -- The button to open the door feels solid not flimsy like some small microwaves. -- very compact. -- only $79.99 Cons -- Heats better than our old small microwave. But when I heated six ounces of water for 90 seconds, the LG water was five degrees warmer. Overall, I really like this microwave. I do not do anything fancy with my microwave, just use it to reheat food, warm up a tortilla for a wrap, or pop popcorn. This microwave meets my needs while looking nice, being relatively quiet, and taking up little space.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Economic
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It a good stainless steel countertop microwave! Easy to use and program!
I would recommend this to a friend Rated 3 out of 5 stars
Small space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave was nice looking and did it’s job only bad thing was it was too small for us. A regular dinner plate hardly fit inside.
I would recommend this to a friendRated 3 out of 5 stars
microwave
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not powerful at all. I wanted to return it but it was too late by the time i finally used it
I would recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are very sorry that your microwave was not as powerful as what you had desired. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We have passed this along to our microwave product development team for future consideration. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
- Pros mentioned:Size
Rated 5 out of 5 stars
Perfect for me!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is perfect for me. It is smaller than my old one, but my dinner plates will fit. It is easy to use and I really like Express Cook.
I would recommend this to a friend







