Customer Ratings & Reviews
- Model:
- JES1072SHSS
- SKU:
- 2025045
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the 0.7 Cu. Ft. Countertop Microwave, especially its convenient size, reliable performance, and ease of use. Many appreciate its heating capabilities, modern design, and quiet operation. While the majority are satisfied, some have reported issues with the door and button quality.
This summary was generated by AI based on customer reviews.
Not at all impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lousy instructions, extremely sensitive control panel, and extremely difficult to see.
No, I would not recommend this to a friendNever worked properly
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave operates like there's metal in it. Safety hazard and effectively inoperable out of the box. Very disappointed.
No, I would not recommend this to a friendit is not a good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not like. difficult to operate the microwave. I am thinking of returning the product
No, I would not recommend this to a friendHorrible
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money. Doesnt get anything hot in a short time. Powerless
No, I would not recommend this to a friendBad quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got broken and start to fire after couple month use
No, I would not recommend this to a friendDon’t waste you stress
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this microwave. From day one it’s given issues. Acting like it’s dead
No, I would not recommend this to a friendBroke upon plug in
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke upon plug in the wire. The microwave does not even start up!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, we are sorry to hear that your new microwave broke upon plugging it in. This is certainly not what we would expect from this model, and we regret the inconvenience this has caused you. We suggest taking advantage of your limited one-year warranty and calling GE Consumer Service at 1-800-432-2737. We're confident a technician will be able to solve this issue for you. Please reach out to us directly with additional questions. -Kacie@GEA
wouldn't fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return item. It would not fit on shelf because of configuration of plug .
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - We appreciate you taking the time to share your review. We are sorry you had to return your new microwave. Thank you so much for your feedback! We will be sure to pass this on to the appropriate team for future design and development. Olga@GEA
Dented microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came with a dent it was a gift and I was embarrassed
No, I would not recommend this to a friendDid not last 4 months before it died.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this in February of 2021 and barely lasted 4 months before it died.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are sincerely sorry that your microwave stopped operating properly so soon into its lifespan. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. We hope this helps! -Chris@GEA
Disaster
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost thrown outside, annoying sound and not good
No, I would not recommend this to a friendReady for a new one already
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 6 months. Doesn’t exactly work anymore. Low power. Takes twice as long as it should to heat stuff.
No, I would not recommend this to a friendI won't receive micro wave oven until May 23rd
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.NO REVEIW UNTIL I RECEIVE THE PRODUCT. I WILL RECEIVE THE PRODUCT ON MAY 23, 2020.
No, I would not recommend this to a friendNot as pictured
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted an under the cabinet mounted microwave and this one was pictured as if it was. It is not.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Blue - thank you for providing your feedback on this microwave. We will definitely check this and appreciate you bringing this to our attention. Thanks for providing a review! NANCYatGEA
Worked once
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwaved one item and the appliance stopped working. I am returning.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello SeanIrish1 - Thanks for your review. Rest assured that GE Appliances is committed to making quality appliances. The JES1072SHSS is made to be used for many years. We will pass along your comments to the Product Quality team.
We hope you are able to make good use of the warranty. Please let us know if you have any more difficulties.
Element burned out quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Element burned out after 8 months of normal use. Disappointed. Worked OK til then.
No, I would not recommend this to a friendVery small
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine to get by, but does not heat up big bowls very well.
No, I would not recommend this to a friendNot good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good doesn’wotrk. Only 14days return. Had 20 days only
No, I would not recommend this to a friendJust upgrade to a bigger one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it didnt heat up ..had to keep adding minutes to it
No, I would not recommend this to a friend- Pros mentioned:Performance, Size
Great for a smaller space
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the GE 700w microwave. It replaced my old GE that stopped working after 10+ years. Great size, blends with kitchen appliances. Recommend!
I would recommend this to a friend