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Customer Ratings & Reviews

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Customer reviews

Rating 3.6 out of 5 stars with 63 reviews

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  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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68%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 63 reviews
  • Rated 5 out of 5 stars

    Trash compactor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes life so much easier only have to take trash out once a week

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great trash compactor.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great trash compactor. We take the trash out once a week instead of every two days.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointment. The people that came out to measure before we ordered didn't measure correctly and when we pull out the compactor it hits into a cabinet door handle. Also, the compactor itself is not very effective.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Oh no, we're so sorry to hear that your trash compactor was not installed properly and know how frustrating this is, in addition to it not operating as well as you would expect. We take this kind of feedback seriously and have passed it along to our trash compactor design and development team for future improvement and consideration. If you have any questions or concerns about its functionality, please feel free to reach out any time as we are always here to help. -Chris@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Best Buy score!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product matched description, delivered on time and installed perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Pretty! Perfect replacement fit! Love the operation! Very quiet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new compact

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compactor works great. Installation was quick and simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The trash compactor is excellent! Can’t think of life without one! Best Buy service was as always terrific!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arrived timely -

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived timely, excellent delivery. Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compactor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well put together! Needs handle. But it is an important part of our kitchen.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay far away

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We moved in May 27th and used for 4 days and stopped working. After a 2 service calls and months waiting for parts, we finally get the compactor back up Aug 3rd. and 5 weeks later stops working again! So with a 33% up time

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, we're so sorry that this has happened with your trash compactor! We understand how frustrating it is to have an appliance break and have to wait a long time for parts and service, only to have it break down again a short time later. We really regret the inconvenience this has caused you. We would like to encourage you to reach out to our GE Consumer Service again at 1-800-432-2737. You may also reach out to us via social media so we can further assist you. We're wishing you the best. -Kacie@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Piece of junk!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a total piece of junk. Did not compact trash from day one. It WAS returned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I've had a trash compacter for many years.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. You save a lot of trash bags or plastic bags.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    GE Trash Compactor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damanged in shipping but money has been teturned and accout settled

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pay more to get less

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only black trash compactor we could find that goes with our other black appliances. Was more expensive and is smaller and has less to offer. Had to put a frame around the outside cabinet. It is very loud and no where near as good as the 40 year old Kitchen aid compactor we replaced. Nowadays they charge more and you get less. Took months to receive because of the pandemic and mfg being slow. Will see how long it lasts.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheaply Built

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this cheaply built! No handle to open door like previous model

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for 1 week, already has stopped working. Now waiting for a repairman, geez

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello. We appreciate you taking the time to leave a review. We're surprised to hear that your trash compactor isn't working properly. We can see how this isn't ideal, given that it's new. We apologize for the hassle that this has caused. If you have any questions, please feel free to reach out on social media. Thanks. -Arnesha@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Works great, can be tough to clean

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that trash compactors have fallen out of fashion, but I really like having one. But for some of my family members, a trash compactor means jamming in everything so that it overflows with gunk that slips out over and around the bag. Cleaning gunk off the walls of a trash compactor is one of my least favorite tasks, and the metal inside the box remains stained despite best efforts. This problem pertains to ALL brands, not just this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE Trash Compactor - works as advertised

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. It seems all these trash compactors (regardless of brand) are a bit more expensive than they should be. Then again, I suppose this is the case for pretty much everything inthe year 2023. (:

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk! Poorly made with plastic internal parts

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plastic parts on motor strip easily and replacement parts dont exist. A lot of money for only a few years of use. Paid for a professional to come out and was told they dont make these parts anymore and they cant fix it. Probably a $1 piece and now i have to spend $1k+ for replacment.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for letting us know what happened. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. GE_Appliances

  • Rated 1 out of 5 stars

    Trash Compactor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got GE appliances for the kitchen remodel, gas cooktop with decal letters on the controls that have disappeared over the year of cleaning, dishwasher that doesn't fit anything and trash compactor. We got this compactor October 2020. Today is February 2022. We had to call a repair man to fix because the door is stuck for the third time! Apparently the door won't open because the motor is burnt out. I will never buy a GE appliance again. It doesn't deserve any stars!

    No, I would not recommend this to a friend
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