Customer Ratings & Reviews
- Model:
- JES1657BMTS
- |
- SKU:
- 6260704
Customer reviews
Rating 4.3 out of 5 stars with 2871 reviews
(2,871 customer reviews)Rating by feature
- Performance4.5
Rating 4.5 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the 1.6 Cu. Ft. Countertop Microwave's size, ease of use, and heating speed. Many appreciate its good value and quiet operation, along with the overall performance. However, some users experienced issues with the turntable's smooth rotation and the door's functionality. A few also noted minor inconveniences with the timer.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Performance
Rated 5 out of 5 stars
GE 1.6 Cu. Ft. Microwave
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice microwave! It looks nice in the kitchen, it's easy to clean and works awesome!
This review is from GE - 1.6 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Decent size and plenty of features. So far no complaints.
This review is from GE - 1.6 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friend - Cons mentioned:Turntable
Rated 4 out of 5 stars
Nice Microwave
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave, used to replace same model that lasted 8 years. Nice unit, but sometimes turntable does not rotate smoothly and cooks very uneven.
This review is from GE - 1.6 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
A good microwave but...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave two weeks ago (4/22/22) after our other one gave it up after 9 years of heavy use. Couldn't find one exactly like the one we had but this one was close enough for the size and wattage needed. In the first week of use, I'm finding the touch pad can go wonky on me out of the blue. I push the Cook Time, then set my time, then set my power to 9, then Start and I get a prompt for "Food". I'm not defrosting something. I don't need to designate a food type. I just want to control the time and power myself. This has happened randomly in the last two weeks. If I can't get it to work, reset, unplug it, replug in, then I fall back on the "Express Cook", pick one minute, power down to 9 and Start it, then cancel when I need to if I don't want the full minute. When I try to go back using "Cook Time" sequence, it will work again. So, I'm on the fence about returning it for another one. We'll see how it goes.
This review is from GE - 1.6 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Congratulations on your new microwave. We appreciate your loyalty to our brand and hope you get many years out of this new model. This microwave does have a built-in 5-minute internal timer as a safety feature preventing the microwave from cooking without food inside, since doing so can cause the unit to overheat. If food is placed in the before selecting a cooking sequence, opening and closing the door activates the switch, initiating the 5-minute internal timer. The door latch switch must be opened and closed before hitting “START,” which signals the unit that food has been placed inside. The "FOOD" or "Insert Food" message on the display means the microwave thinks food has not been added yet. To correct the issue, open and close the door again and press “START.” We hope this is helpful. I you have any questions, please let us know. We are here to help! Have a good weekend! Joyce@GEA
- Pros mentioned:Ease of use, Price
Rated 3 out of 5 stars
Not one of GE’s best appliances
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking microwave and user friendly but within 2 weeks of use it started marking Arcing sounds from behind the control panel. May have just got hold of a bad one.....but I returned it for another brand just to be safe. The price was reasonable but maybe... you just get what you pay for.
This review is from GE - 1.6 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
No, I would not recommend this to a friend - Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Good Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and nice looking! Good size and wattage.
This review is from GE - 1.6 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great value and easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It went beyond our expectations. Quiet, functions work very well. Looks good and overall quiet for a microwave.
This review is from GE - 1.6 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Update of a classic microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The GE microwave is a classic. This one replaces a similar GE model we purchased 38 years ago. It is quieter and has more “express” features than its predecessor.
This review is from GE - 1.6 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
GE microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, better than a builder-grade microwave.
This review is from GE - 1.6 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friend- Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Perfect!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is powerful, spacious inside, quick and easy to use.
This review is from GE - 1.6 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
GE excellence
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned several microwave ovens over the years and know my way around an oven. Having said that, I unequivocally aver that this is one of the easiest to operate microwave ovens in the market. The quality is peerless and can stand up to the roughest use by children. Hurrah GE.
This review is from GE - 1.6 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Efficient Microwave
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is great, but I will say the only issue is that shortly after a few uses the plastic covering on the buttons started to bubble up. Other than that it is a large and efficient microwave.
This review is from GE - 1.6 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friend - Pros mentioned:Heating speed, Size
Rated 5 out of 5 stars
Quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice! I really enjoyed this one. I like the size, color and speed of cooking.
This review is from GE - 1.6 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you so much for taking the time to share your review. We are so happy to hear you are enjoying the efficiency of your microwave and its performance. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
- Pros mentioned:Size
Rated 4 out of 5 stars
GE microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the look & style. Nice full size microwave. Nothing compares to my 30 yr Kenmore microwave but this one is a nice replacement so far.
This review is from GE - 1.6 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 2 out of 5 stars
2 years and it's dead
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this because our previous microwave that had lasted us over 15 years finally bit the dust right before Thanksgiving in 2021. So we were in a rush and bought one that was slightly bigger and supposedly better. The thing has worked great right up until it no longer works. Two days ago I started to warm up some soup and it started and would just turn off. Then it immediately it decided to toss up "FOOD" on the screen, Well after looking up the code it says to open and close the door to make sure that the code clears up because it is registering that nothing has been put inside the microwave. Then I get a "PF" code right after that when doing the trouble shooting steps and open and close the microwave and restart. Well that started a whole other aspect of troubleshooting the thing and it's probably the door switch or control panel, the power cable, or an internal fuse, our outlet (it's not that I checked that first), or our home fuse box (not that either); but most likely needs a new door switch; which may or may not fix the problem from what I have seen online; so who knows. The cost of the switch is about $100 each for us as end users and the microwave needs 2 of them. The cheap switches do not fix all the problems. Best bet for me is to toss the dang thing and go find an old 1980's microwave and I can at least fix it with a soldering iron, duct tape and a coat hanger.
This review is from GE - 1.6 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
No, I would not recommend this to a friend Rated 5 out of 5 stars
BEST MICROWAVE EVER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This GE microwave is the best microwave I have ever owed. It is very quiet and cooks exactly as expected. Does even more than I thought. Love the express buttons. I have even used the potatoe button. It was a great buy and a really good price. I would highly recommend it.
This review is from GE - 1.6 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very Pleased!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our not-too-old Sharp Carousel microwave unexpectedly stopped working after replacing a GE unit that lasted over 20 years. After looking at other models, we returned to GE. We know this one won’t last forever, but we are pleased with the style, price, and ease of use. Very quiet yet powerful. Just wish it was a 1.8 cu. ft. vs. a 1.6.
This review is from GE - 1.6 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friend - Pros mentioned:Heating speed
Rated 5 out of 5 stars
Great microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, fits great, heats evenly and quickly as well. I like the quick cook feature, you need something heated for a minute or two? Press time cook, 1 0 0 and then start right? Well not any more! Just press 1 and you're coffees in there getting bombarded by microwaves for a minute to just right temps. Press 2 and two short minutes later, you're you're enjoying a steaming bowl of soup. Convenience never tasted so good!
This review is from GE - 1.6 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Ge microwave 1.6 cubic
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for myself a couple of years ago decided to get one for my sons dorm room works great. It will last a long time im happy i purchased this product again
This review is from GE - 1.6 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friend - Cons mentioned:Door
Rated 5 out of 5 stars
Nice little microwave!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this microwave to replace one that was 12+ years old. It's a great one, and works very well. My only gripe about it is that the door doesn't always stay open when you open it, but that may be my less-than-level countertops and not the fault of GE.
This review is from GE - 1.6 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Stainless Steel
I would recommend this to a friend





