Customer Ratings & Reviews
- Model:
- GCST16S1WTS
- SKU:
- 6594162
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the size and affordability of the 1.6 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost, frequently citing its ease of use and powerful performance. Many appreciate the inclusion of a child lock feature for added safety. However, some concerns have been raised regarding the microwave's long-term reliability.
This summary was generated by AI based on customer reviews.
Microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for a microwave. Has all the bells and whistles you need.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price! It’s perfect for my house and my needs.
I would recommend this to a friendGreat microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Everything we expected. Very happy with this purchase!
I would recommend this to a friendOk enough
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Useful preset features tray is wide enough for a bakeware and defrost setting
I would recommend this to a friendGreat microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave for an affordable price. I recommend it.
I would recommend this to a friendBrand response from GE Answers
Posted .We are so glad this microwave met your price point, and we appreciate your recommendation and purchase!
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works awesome. Heats my food just right, very nice microwave
I would recommend this to a friendGreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be a good microwave product for the money power and looks good
I would recommend this to a friendBuy one++
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice oven. Quality i expect from GE++. I would buy again.
I would recommend this to a friendGE Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well.easy to use and fits on the kitchen counter
I would recommend this to a friendHappy Holidays
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always find great gifts here for me, family, and friends.
I would recommend this to a friendMicrowave oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice microwave oven and easy to use with plenty of power.
I would recommend this to a friendGE Microwave
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked good at first, only had this for 10 months and it stopped working, now I have to call to see if it will be replaced
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We' re sorry to hear that your unit has stopped working. We suggest taking advantage of your warranty and reaching out to our Bodewell service team for additional help so they can properly diagnose the issue. They can be reached at the phone number-833-426-3393 Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed. Dianna@GE Appliances
Stopped working after 2 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 2 months and Best Buy wouldnt replace the unit. I bought it on sale and was only offered store credit for it so in order to get the same microwave I would have to pay full price now. I was looking at the same microwave in the store the day I was given store credit so it was avaliable. The support hotline was of no help.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .If you still have the microwave, please utilize the warranty to get this situation taken care of. Information on how to do so can be found on page 15 in your use and care manual. Please don't hesitate to reach out if you have questions.
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well the time it takes to cook or reheat is exceptional
I would recommend this to a friend- Cons mentioned:Noise level
Loud grinding sound during use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this item item in April. Within two weeks it began making a very loud grinding sound during use. When I contacted Best Buy about a return I was directed to the manufacturer to resolve the issue.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .In the event an issue develops with your microwave so soon after purchase we provide a one-year manufacturer's warranty. Please call us at 1-800-432-2737 to take advantage of the warranty. -Vikki@GEAppliances
- Cons mentioned:Noise level
Broke in 3 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 3 months. Sounded like an impending thunderstorm was occurring inside the microwave.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're truly sorry to hear you're having trouble with your microwave making an odd noise. We can understand how this would be frustrating, and we apologize for the inconvenience. If you haven't already, please reach out to our Bodewell service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed). We're confident our service team will be happy to assist you further.
waste of Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave stopped heating after 2 months and it cant be returned
No, I would not recommend this to a friendBrand response from GE Answers
Posted .If your microwave runs but is not heating, there could be one of many components that is not working properly. Please make sure the “Timer” function was not inadvertently used. Also check to ensure the door is closed securely; open the door and close it firmly. This confirms the engagement of the door's safety mechanisms. -- If these suggestions do not solve the problem, we recommend following the warranty exchange instructions on page 15 of the Owner’s Manual. The Owner’s Manual can be viewed at the bottom of the Features tab on the product page of the Best Buy website. Lauren@GEAppliances
Garbage Product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY! Since covid GE has been putting the cheapest parts in these microwaves and things are getting worse and worse. The switches inside go out very quickly after opening the box and now GE put in some kind of door locking mechanism that is goes out very quickly. I installed it 3 days ago and it already messed up. GE products are becoming trash. SAVE YOUR MONEY AND TRY A DIFFERENT BRAND!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for sharing your feedback. We encourage you to reach out to Best Buy directly for assistance with this issue that you're experiencing with your microwave by calling: 1-800-433-5887. If Best Buy is unable to assist, we recommend you take advantage of the one year limited warranty by calling us at: 1-800 432-2737. We hope you allow us to work hard to earn your trust again in the future. -Don@GEAppliances
Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a month and a half it started to make a buzzing noise when starting and anything frozen would cause a fog in the door between the glass.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .space for many years!
We appreciate you sharing and choosing a GE Appliance Unit for your purchase. Some condensation is normal when using this unit. We would suggest reviewing the troubleshooting tips in the manual that can be found on the website (page 14). If you find that the unit is not functioning normal, and the sound is concerning then service may be needed. You can reach our service team at the phone number here- 833-426-3393 Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday. Dianna@GEAppliances
Rattling noise
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This seemed like a nice microwave at first, but after a couple if weeks, it started to make a rattling noise. We think it may be a fan inside.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to leave your review and choosing GE Appliances for your purchase. There will be some noise from the fan on this unit. We do suggest though that if you are hearing more of a concerning noise that you take advantage of your warranty by calling our service team at the phone number 833-426-3393 Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed.