Customer Ratings & Reviews
- Model:
- GCST16S1WTS
- SKU:
- 6594162
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the size and affordability of the 1.6 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost, frequently citing its ease of use and powerful performance. Many appreciate the inclusion of a child lock feature for added safety. However, some concerns have been raised regarding the microwave's long-term reliability.
This summary was generated by AI based on customer reviews.
Child Proof Microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it but have not yet figured out how to turn off the child proof lock!
I would recommend this to a friendBrand response from GE Answers
Posted .To disable the Child Lock feature: press and hold the “7” key for 3-5 seconds or until
you hear a beep and release. Press the “9” key and release. Press the “0” key and release. There will be two short beeps and the display will flash "UnLo" to confirm you successfully disabled this feature. For more information, review the online Owner's Manual by clicking on the Features tab and scroll all the way to the bottom of the list. It's also available on our GE Appliances site by using your model number to search. -Vikki@GEAppliances
Nice and quality product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product,I like the safety lock for child, good idea..
I would recommend this to a friendjohns review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we love the microwave except for the lock feature.
I would recommend this to a friendGE micrwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. I like the door lock and it heats up correctly
I would recommend this to a friendShipping issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.could not do an accurate review due to the item being broken during delivery. Please note that if the shippers damages the item you are responsible for getting it back to Best Buy the shipper will not return it
No, I would not recommend this to a friendBrand response from GE Answers
Posted .To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances
Micro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with price and purchase. It was a guuuud buy!
I would recommend this to a friendBrand response from GE Answers
Posted .We are happy to hear you are pleased with your purchase and got a great price! This microwave is packed with some really nice features like sensor cooking which conveniently adjusts time and power for delicious cooking results. Sure to be a fast favorite in your kitchen space! Dianna@GE Appliances
Product issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was taped on one end when I received product- I was assured item was fine- Got it home to install- Computer pad was dislodged- Appears package may have been dropped- Called manufacturer- They are working with me for a replacement voucher
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad to hear this is being resolved for you. -Vikki@GEAppliances
Great microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband picked this one out and brought it home for me! It’s be a really nice microwave. And no issues
I would recommend this to a friendGreat microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase. The safety feature to open the door is great!
I would recommend this to a friendBrand response from GE Answers
Posted .We're thrilled to hear that you're very happy with your microwave! Be sure to take advantage of the Express Cook feature. Express Cook s a quick way to set cooking time from 1-6 minutes. Thanks for being part of the GE Appliances family! -Don@GEAppliances
Ok enough
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Useful preset features tray is wide enough for a bakeware and defrost setting
I would recommend this to a friendPurchaser
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It serves the purpose very well and nicely..I recommend it
I would recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works awesome. Heats my food just right, very nice microwave
I would recommend this to a friendNot happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a month and a half it started to make a buzzing noise when starting and anything frozen would cause a fog in the door between the glass.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .space for many years!
We appreciate you sharing and choosing a GE Appliance Unit for your purchase. Some condensation is normal when using this unit. We would suggest reviewing the troubleshooting tips in the manual that can be found on the website (page 14). If you find that the unit is not functioning normal, and the sound is concerning then service may be needed. You can reach our service team at the phone number here- 833-426-3393 Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday. Dianna@GEAppliances
Difficult to Read Panel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not real happy with this product. It’s very difficult to read the words on the front panel and it’s so big. see why it was on sale, if I hadn’t thrown the box away I would return it. I use it for , maybe a year. I’m currently looking for a better product.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We will pass your comments on about the front panel wording to our product team so they may review further.
Happy Holidays
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always find great gifts here for me, family, and friends.
I would recommend this to a friendPanasonic
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have it for almost a year and not started not too work it automatically shut off is less than 2 -3 seconds warm up time.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're truly sorry to hear you're having trouble with your microwave, and we apologize for the disappointment. Please reach out to our Bodewell service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed). We're confident they'll be able to assist you further. - Julia@GEAppliances
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well the time it takes to cook or reheat is exceptional
I would recommend this to a friendMoonlighting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave. Poorly lit control panel. Extremely difficult to see (Use flashlight). Unalbe to increase brightness
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are happy that this microwave is operating as designed. Your feedback is extremely important to us. We will pass these comments regarding the control panel along to our product team to review.
- Cons mentioned:Noise level
Loud grinding sound during use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this item item in April. Within two weeks it began making a very loud grinding sound during use. When I contacted Best Buy about a return I was directed to the manufacturer to resolve the issue.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .In the event an issue develops with your microwave so soon after purchase we provide a one-year manufacturer's warranty. Please call us at 1-800-432-2737 to take advantage of the warranty. -Vikki@GEAppliances
GE Microwave
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked good at first, only had this for 10 months and it stopped working, now I have to call to see if it will be replaced
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We' re sorry to hear that your unit has stopped working. We suggest taking advantage of your warranty and reaching out to our Bodewell service team for additional help so they can properly diagnose the issue. They can be reached at the phone number-833-426-3393 Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed. Dianna@GE Appliances