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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 8827 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the 1.6 Cu. Ft. Over-the-Range Microwave with Charcoal Filter for its ease of use, affordability, and straightforward installation. Many appreciate its size and performance, along with its quiet operation and attractive appearance. However, some customers have noted issues with the door, control panel display, and keypad illumination. Overall, the microwave receives positive feedback for its functionality and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 8,827 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great OTR microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave to go over my range. It looks nice. it works very well and the Price was very competitive. I would definitely recommend this microwave to anybody that is looking to purchase one. Whirlpool is definitely a great brand for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid $179 through pricematch. Was the top rated model in Consumer Reports. Works well, very powerfull - wish the vent fan was more effective - seems my old Samsung did a better job venting.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 2 out of 5 stars

    DISAPPOINTED

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaply made! Light on clock flickers all the time and it is hard to make out the numbers. The door seems like it will break every time it is shut. GE should be ashamed for putting their name on this microwave. It works fine to defrost and heat up food for now. I am very disappointed with this microwave.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      For the door concern, we recommend scheduling a service appointment for one of our Bodewell technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737. Thanks for taking the time to share your feedback, that we'll be sure to pass along to the appropriate team. -Don@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd GE Microwave. The first one I had for 9 years no issues then I sold it with the home. The next house came with a GE microwave which ran for about 4 year but a power surge took it out (no fault of GE). I just purchased this one to replace and it works flawlessly. It even fit the same drill holes as the previous one. I of course added a surge protector this time.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this microwave to replace a Kenmore model that was broken and no longer being manufactured. I'm happy the new one fit perfectly and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    New Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Easy online purchase and pickup as local Best Buy Store. Works as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    easy installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got it when on sale. At first, i do not sure how it fit to my old model, Last week, i decided to open and try to install by myself. it was easy installed then i was thought!!!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello,
      It's great to hear from you! We'd like to take this opportunity to welcome you to the GE family. We're glad you're enjoying your microwave! It's always exciting to purchase a new appliance and we’re happy to hear it’s installation went smoothly. It's a pleasure having you with us and if you have any questions or concerns feel free to ask. Have a good day!-Sylvia@GEA GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A top notch microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this microwave out primarily because it was very highly rated by a leading consumer magazine. I have not been disappointed. So far it has worked well and is easy to use and it has a pleasing appearance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does every basic task

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is easy to use for the day to day periodic user of a microwave at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I bought this to replace a burned out Samsung. Installation was pretty simple and the mic works as it should. I hope I feel the same a year or two from now!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very easy process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the process was very easy right from when we got to the store. we knew which microwave we wanted and the person we worked with made it so simple to process the order. the microwave came in the time she told us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this microwave! We had to change the surface light to a halogen 20W bulb as the bottom of microwave was extremely hot to touch.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a great unit. This unit was the best purchase I made in a long time

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    G.E. 1.6 Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only suggestion would be to make the Keypad easier to see. It is difficult to see numbers and functions on the keypad without kitchen being brightly lighted. Otherwise we love it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great Microwave for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit is exactly same dementions as last GE! Made the overhead instal a breeze! Hope this unit holds up better than the last. It is very probable that last unit had help by being sprayed by an exterminator that destroyed all of our other appliances!

    I would recommend this to a friend
    • Brand response from GE_Answers
      Posted .

      Hello BestBuySteve - this is Nancy at GE. Thanks for providing your feedback on your new microwave. We're glad it was easy to install for you. We are sorry to hear about your unfortunate experience with your last appliances. We appreciate your loyalty to GE! GE_Appliances

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Replacement Item -- All Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this to replace an identical unit that had failed. Was happy to find it still available. Seems to be a solid unit, although we don't use it very often. BB installation was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Burnt Out

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right when I needed to nuke a dish in my microwave it failed me. My most faithful appliance just couldn’t perform anymore Off to Best Buy purchased same model and had it installed by the technician. When you need a replacement item and it’s in stock brings down the level of tension in your life

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple Nuke

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was purchased for a vacation rental so the fact that it is easy to use with few options is a bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad microwave, it fits the space perfectly & is working just fine. I'd have considered 5 stars except that the keypad doesn't light up and the timer is linked to cook times only. Bottom light is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good microwave, for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install the microwave. I did it myself with a friend. The instructions came with a template that guided me to mount the appliance onto the cabinet.

    I would recommend this to a friend