Customer Ratings & Reviews

easy to use great interior size easy install insructions

From start to finish my online purchase went flawlessly, the pick went smoothly as well, when I brought it home I was afraid it wouldn't fit properly, well their measurements as specified was spot on, it fit like a glove and our microwave is incredible, for once I really think I got more bang for my bucks, thank you!

I got this to replace a similar GE microwave. It fit in perfectly and works great. I recommend this microwave.

When our counter top microwave failed, we wanted to replace it with an under cabinet unit. This was among the more cost effective units and it has exceeded our expectations. In addition to being easy to install and configure, we were pleasantly surprised to find how quiet it is when operating. The two brightness settings on the lights were also very helpful.

Second one I have bought from Best Buy. Works great and the price is amazing. I recommend this for anyone who wants a great product for a great price!

I love the way the microwave operates, but I can’t believe the handle snapped off so soon. I’m not rough with it, and I wouldn’t even say it gets used everyday. I called for a replacement handle and they want $58! I’m not even sure if I’d be able to replace the handle without knowing how to completely disassemble the door. The screws are located INSIDE the door. To replace the whole door, it’s $148! I might as well spend $200 and buy another brand that isn’t a cheap piece of junk. There is also a crack in the plastic on the bottom of the door.Even though the model number is different, this is exactly what my microwave looks like, so I’m assuming this is the new version. My model # JVM3162RJ1SS

This GE Microwave was purchased as a replacement. Best Buy offered quick delivery and installation and indeed it was. The unit is quiet and very easy to operate. There are so many features that we have not tried all of them yet however we are confident in this purchase.

Works great and easy to install. There was not an existing one so we didn't have anything tobstart from. But it went great.

Great microwave. Easy to use, easy to install. Great purchase. When you install, make sure to change the fan direction in the back to match your config. I had to remove it and change it which wasn't too big a deal. A+ unit.

Easy to install. Easy to use. Great features! GREAT PRICE! Installed in 30 minutes max. Did not even remove the old bottom support tabs that were already mounted on the wall from the 15 year old model that this one replaced. Needed to trim the left tab with tin snips, however. BEST BUY has me hooked. Their delivery was great and they hauled away my old appliances no problem.

Overall performance 5 stars gave rating 4 stars due to being loud. Functions are overall great and seems to be a great microwave for the price. Just seems louder then other microwaves i've used. Really its great other then being loud.

We bought this to replace our non-functioning Kenmore. The price was right in my opinion. However, installation was a little more difficult than we thought. I'm sure there will be some know-it-all that will read this and say, "how hard could it have been?" We had to take the metal plates installed with the old microwave and drill different holes for this different model. So far, it works well. However, it has only been in use for about two months.

So far, this microwave is what always wanted. It is easy to operate, silence, affordable and easy to clean.

The unit is exactly what I wanted. It is easy to operate, simple to maintain, and consistent in meeting expectations expectations.

Just installed and so far works excellent. Only thing is the location of the screw on top is different from older generation. Apart from that, all is great.

We purchased this microwave to replace one that was barely 3 years old. Hopefully this one will last longer than that. Overall the design and function are great. We got it on sale so that was a plus too. It is fairly quiet and my handy husband installed with minimal effort. We did buy online pick up in store and it was great.

Replaced the one that came with our house. Easy to use and plenty of features,

First GE microwave lasted 17 years, second one lasted 3 years (beyond totally disappointed). Replacement was installed a little over 2 weeks ago (keep going with GE because of color match options), and it was horribly noisy, grilles missing at the front top of door, and microwave was venting out of the intake and into the kitchen, and the 13.5 inch turntable (per GE specs) was 12 inches. Best Buy customer service was awesome and reordered the microwave. Installation crew came 2 days ago and removed the microwave that was installed 2 weeks ago and showed us - those installers hadn’t aligned the exhaust with the vent, bent the exhaust door so it wouldn’t open, resulting in the air venting out the intake and horrible noise. The crew that came 2 days ago was awesome, installed the unit correctly and demonstrated that it works properly. This unit has the grilled, has a 13.5 inch turntable, is quiet, and works properly.

Spacious and quiet. Easy to operate. Love the express buttons.

Bought as a replacement for an older GE microwave. I assumed that it was essentially the same as the old one. Wrong. The reheat cycle is cheapened up. Essentially now just a timer. Old unit reheat sensed humidity and corresponded accordingly, which worked impressively.