Customer Ratings & Reviews
- Model:
- JVM3160DFBB
- SKU:
- 1694257
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the 1.6 Cu. Ft. Over-the-Range Microwave with Charcoal Filter for its ease of use, affordability, and straightforward installation. Many appreciate its size and performance, along with its quiet operation and attractive appearance. However, some customers have noted issues with the door, control panel display, and keypad illumination. Overall, the microwave receives positive feedback for its functionality and value.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Beautiful, easy to learn how to operate. PROBLEM !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the appearance, the features, the ease In using. I had microwave professionally installed. One day, for what appeared to be for no reason...the vent went on. I could not turn it off and I could not activate any control. The installer came out and could not find a problem. A tech person from Best Buy came out and told me that whenever I cook on top of stove to turn on vent. He explained that newer models require that vent be turned on as a safety measure. I hate the sound of vent on when using range; however, I will comply with suggestion.
No, I would not recommend this to a friend - Cons mentioned:Keypad
Doesnt' work reliably
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave looks nice and cooks well when it works. It is finicky though! The door often doesn't latch completely so the timer and fan work but turntable and cooking do not. I need to push hard on the handle to complete the circuit when this happens. And now the 1 and 2 keys on the keypad have stopped working, and others work intermittently.... so not very functional after 6 months of use!
No, I would not recommend this to a friend - Pros mentioned:Performance
GE Microwave Oven.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Live this microwave so far it is great addition to our kitchen appliances. It looks good installed and works even better.
I would recommend this to a friend - Pros mentioned:Installation
My replacement microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its quiet, which is a nice touch. The directions on how to mount it were very helpful. Easy to get inside. Doesn't have as many features as my previous microwave, but that's fine.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello MikeW, thank you for your review. We're glad to hear that you have been overall pleased with your new microwave's features and functionality. We're always happy to help should you have questions about your appliances and accessories. Welcome to the GE Appliances Family! -Chris@GEA
- Pros mentioned:Ease of use
Sleek look, exterior doesn't show fingerprints!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to keep clean, exactly matches the refrigerator I bought from same line. Both items coordinate well with other appliances. Looks so good, and has all the usual microwave capabilities/features.
No, I would not recommend this to a friend - Pros mentioned:Price
OTR GE microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product for the price, looks excellent above our new GE electric range
I would recommend this to a friend - Pros mentioned:Size
Great refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful inside and out. Very nice fridge. Perfect size ice cubes.
I would recommend this to a friend - Pros mentioned:Performance
Fits
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine and fits in with the custom cabinets.
I would recommend this to a friend - Pros mentioned:Price
Good value and works great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a power surge took out my 15-year-old over-the-range GE microwave, it seemed too good to be true that this replacement would be quieter and less expensive. It even fit on the existing wall mount. Great value.
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Door
Great Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy enough to install, works great. Replaced our old microwave with this one. Heats well, easy to clean. Door clicks open and shut fairly loudly which is my only concern. Otherwise a sturdy machine so far, we have used it for four months.
I would recommend this to a friend - Pros mentioned:Ease of use
Excellent Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and easy to use! Extra buttons make cooking easier.
I would recommend this to a friend - Cons mentioned:Keypad
Keypad is illegible!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We just got this microwave as a gift from our children. Compared with our ancient microwave this is great! BUT the keypad is hard to read when the lighting in the kitchen is bright and impossible if the lights are low. I have to turn on the lights to turn off the under light at night. I understand that adding back light to the pad would add cost, but just make the graphics white instead of dull gray. Too bad this one flaw ruins an otherwise solid product.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Hornsmith, thank you for your review. We are sincerely sorry you have not been pleased with the craftsmanship of your microwave. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We have passed your comments along to our microwave design and development team for future improvements. -Chris@GEA
- Cons mentioned:Display
good microwave, maybe bad workmanship
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave worked great for a year and a half. Then the display started to flicker. The function was just fine, but the display should last longer.
I would recommend this to a friendBrand response from GE Answers
Posted .If you have not already done so, we recommend disconnecting the power to your microwave for 2-3 minutes to reset the electronics. If the issue persists once the power is restored, please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full model and serial numbers, any service confirmation or case numbers you have, along with a copy of this review.
- Pros mentioned:Ease of use, Performance
Old microwave went and this is perfect replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really love this microwave. It was easy to get used to because it truly was just an updated version of the one we had for 20 years. It’s great.
I would recommend this to a friend - Pros mentioned:Installation
Fits our needs perfectly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Surprised at how quiet this is while in use. Like the "reminder" feature if you don't remove your heated food from the oven right away. Has all the things we were looking for in a over the stove microwave, plus was not difficult to install.
I would recommend this to a friend Needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never have any issues when purchasing from Best Buy. My new microwave looks great in my kitchen. I had to wait a few days to pick up, it was worth the wait. My next purchase will be a new stove. Maybe a washer and dryer. It's about that time, out with the old in with the new.
I would recommend this to a friend- Pros mentioned:Ease of use
Easy kitchen update.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install with just a few tools. Intuitive to use. The brushed steel is easy to clean and looks sleek snd modern.
I would recommend this to a friend Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hot this in offer price of $199.Great to buy in Best buy.
I would recommend this to a friendPowerful & Quiet Vent Exhaust OTR Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave with a strong exhaust for when you're cooking on your stove. I had the exhaust go right outside and it's made a Huge difference in my home. It also does not make a lot of noise at all while operating or simply using the vent exhaust fan for when you're cooking on your stove as the is an Over the Range Microwave. Great value and it's G.E.
I would recommend this to a friend- Pros mentioned:Installation, Price
OTR Replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First the installation easy as long as you have all your necessary tools handy. We were looking for a inexpensive replacement OTR microwave without all the bells and whistles. This microwave is basic. This has all your basic functions such as quick 30 second button, venting options, one press button timer, etc. Unlike the newer and more expensive models this unit can be very noisy. If your looking for an OTR with lesser decibels then this microwave is not for you.
I would recommend this to a friend