Customer Ratings & Reviews

Great product and easy to use. The installation process was simple.

Does what it is designed to do. Definitely read the manual. The reheat option caused a few headaches until we found out you have to open and close the door to get rid of the "FOOD" message on the screen. Defrost works well and the other functions are fine. It's a good value.

too much force is needed on key pad. wife has a hard time. door to thick it hits wall on left side.

Smooth online purchase. Great customer service with updates. No issues. Great buy no regrets. I always appreciate I can trust Best Buy. Thank you

We purchased this microwave about a month ago and have been happy with it. A couple of "first world problems" were not being able to see the buttons too well if not in well lit area. We did have to take the first microwave back as a bolt at the top of the microwave was missing and it was a must have bolt to secure to the wall. Best Buy was so easy to exchange so that was a cince...considering it wasn't there fault but more of the manufacturer. We do love the one touch time feature on the microwave. Just push like 2 and start and it heats for 2 minutes. Very happy at this point.

Excellence customer service professional and courtesy.

This microwave was perfect for the space that was available, plus it’s a Whirlpool.

Replaced an older GE over-range microwave oven with this new oven. Very easy to install, and accomplished it alone. Made temporary "table" to rest the microwave on top of range - "table" consisting of a piece of plywood placed atop of two 1-gallon paint cans. (used bath towels to prevent scratching range). Raised back of microwave, slid it back to engage hanger, and rotated the oven into place. May not have been necessary, but I replaced the old hanger bracket with the newly supplied hanger to assure ease of installation. Had to drill three new 3/8 inch holes in base of the overhead cabinet for the screws which secure the oven in place.

Love this microwave! Simply to use, affordable & easy to install! Super happy with this purchase 5+ stars - would absolutely buy again!

Purchased this to replace a broken microwave. It happened to be on sale which was a plus. Instructions were detailed which made it easy to install. Works great!

Was relatively easy to replace the old one with this one. Working well so far, but only had it about a month. Matches other appliances pretty well.

This microwave is a good value for the money. it was purchased to replace a unit in a rental home. It looks nice and works as intended. Also Best Buy had this in stock and I did not have to wait to get it.

Easy to install and works great. My wife was very happy with it.

It is a gift and I am happy with my own GE microwave.

This piece of junk didn’t even last 2 years. It never worked great to start. The vent doesnt work. Heating takes a long time. The sounds for the buttons and finishing stopped working in under a year. The display numbers started flickering also. But just under 2 years it stopped doing its one job - heating food. Best Buy Geek Squad charges $104 to come diagnose problem, which i already knew what it was. Then it was going to be over $300 for them to repair it. That’s more than the microwave cost new!!! GE couldnt have cared less since warranty only for 1 year. Absolute junk.

Best price among all the big box stores and available for pick-up the same day. Nice since it replaced one that stopped working. Fairly easy to install but required two people.

The over-the-range microwave was purchased for under $200 and was well worth the money. Of course, installation was about $80. It works great and looks nice above my white cooktop.

Works great. Has all the daily presets. Light and fan settings are very intuitive. Lovely over the range microwave. Took two people to self install.

Excellent replacement microwave oven. Easy to use and works great. Fit was perfect in the old location above the stove.

I love this microwave! It replaced another GE microwave of the same size. I was able to use the old microwave hanger on the wall. However, I had to drill new mounting holes in the cabinet that is over the microwave to line up with the hole pattern on this microwave. It comes with a hole template, but read the instructions on the hole template carefully.