Customer Ratings & Reviews
- Model:
- JVM3160DFBB
- |
- SKU:
- 1694257
Customer reviews
Rating 4.4 out of 5 stars with 8975 reviews
(8,975 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers are pleased with the ease of use, performance, and reasonable price of the 1.6 Cu. Ft. Over-the-Range Microwave. Many find the size ideal and appreciate the straightforward installation process. However, some customers have expressed concerns regarding scratches on the door and difficulty reading the control panel. Additionally, a few users have noted issues with the visibility of the display and the lack of illumination on the keypad.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good microwave for money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Has a sleek look to it. Easy to use.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
GE Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is good working and looks like Wonderful.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a perfect fit, works great, exactly what we wanted.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendBrand response from GE Answers
Posted .Thanks for the review on your microwave and for making GE Appliances a part of your home! -Mikayla@GEA
Rated 5 out of 5 stars
Large
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave can fit a lot. I love the color as well. Super easy to use. I wish the buttons lit up though.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Slate
I would recommend this to a friendRated 5 out of 5 stars
Happy Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 15 year old microwave died suddenly and I needed a replacement. Turns out Best Buy had a July 4th sale and I found a "Bisquit" GE that would fit well. I ran over closed the deal and scheduled the install. Very happy, it looks great and works well.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Bisque
I would recommend this to a friendRated 3 out of 5 stars
Not as Shown
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works great, however, if you are looked for the model in the photo, you will not get it. The model is completely changed and will not match previously installed models, meaning the installation will need to be from scratch.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .While we’re glad the microwave is working well for you, we know not getting the model you expect must be concerning. If you received a different model than the one you purchased and want to reach out to Best Buy about this, their customer service is available at 1 (888) 237-8289. If you received the model you ordered but aren’t happy with its design, we can advise that as well as similar models being released over time, design changes may also be made to models over the years. For over-the-range microwaves, we can also advise the hardware (including the mounting bracket) that comes with the new unit should be used. Changes may have been made to the hardware design even if the model is the same, and we cannot speak to the compatibility, safety and reliability of using old hardware with a new microwave. Your feedback regarding this experience is truly appreciated, and will be shared with our team for consideration. -Sarah@GEAppliances
Rated 5 out of 5 stars
Great Design & Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek Design & Great Quality Micro!! Easy to use & Clean. Would definitely recommend!!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Works great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave. Like the express buttons. Easily installed. Fit into same spot as old microwave. Very satisfied with purchase.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 5 out of 5 stars
Great Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tenant is very pleased with the microwave. Looks good and works well.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendBrand response from GE Answers
Posted .We're thrilled to hear this microwave is working as designed. We're confident this unit will continue to serve you well for years to come! Thank you for choosing GE Appliances. - Julia@GEAppliances
Rated 5 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, fit perfectly, heats food well, looks great, well priced. Im happy with it
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
large microwave for a good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a pretty big microwave. Price is very good compare to the others in the same level. I highly recommend it.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
above stovetop micro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent above stovetop micro. Easy install. Works great
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was everything we wanted. We've had it for about 5 weeks now and we are currently having no issues at all. I would recommend to others and would buy again. The guy that installed it for us said that he has the same item in his home and he has installed lots of them and that I had made a great choice.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great micro hood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my 22 year old micro hood with this one. Installation was easy, runs much quieter than my old one.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friendRated 3 out of 5 stars
Microwave. gE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The film over the letters is coming off. Works very well
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Slate
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear about the film covering the control panel coming off. We recommend checking to make sure that this isn't a layer of protective film leftover from manufacturing. If you require assistance with the control panel, we recommend contacting our Bodewell team for assistance. You can do so by calling 1-833-426-3393.
Rated 1 out of 5 stars
Daily I Want to Smash It with a Sledge Hammer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is attractive, quiet, heats well, and has all the basic functions we need: hence a Consumer Reports "Best Buy." We bought it to replace a GE Spacesaver that served us well for an impressive 35+ years (RIP). My husband and I work from home and use the microwave all day long. We are not picky; we just need basic features to reheat food and beverages. Despite this microwave's good qualities, I deeply regret buying it. (I wish we had simply flushed $200 directly down the toilet and saved all our installation time.) I'd return it but we are past Best Buy's short 15-day return window. (With any luck this one will die within a year as it has for so many other buyers.) Until then, we are trying to tough it out because we hate to waste our $$ and all our installation time. Multiple times a day I want to smash this microwave with a sledge hammer. Why? We underestimated the ongoing annoyance of the poorly designed keypad and a "done" buzzer that (like a smoke alarm) won't shut off on its own. In particular, I hate that an appliance that was once my slave is now my master. Example: if I heat a beverage and run upstairs, I MUST race back to the kitchen when summoned: otherwise the beeper keeps chirping intermittently--annoying my nearby husband. It does NOT shut off on its own as our previous microwave did. Also, in the past, I was able to use my microwave timer for other tasks---but no more. I had to buy a portable timer so I don't have to keep racing back to the kitchen as summoned by the microwave. In addition, the poorly designed keypad is a constant annoyance. It's hard to read and use because of: 1. the poor color contrast between the button text and background (for us light gray on white) 2. no backlighting and 3. poor button placement. I hate that the most used "Add 30 seconds" is buried in the middle of other less-used buttons like "Turntable." Ideally it should be in the bottom right--easier to find and closer to "Start." I tried to adjust to the layout for several weeks. But in the end I got tired of scanning and just put bright stickers by the most needed buttons. (And yes, it's not fashionable to have bright stickers on your microwave. But it works--whereas the keypad layout doesn't.) The first rule of design is that Form should follow Function..and that doesn't happen with this microwave. As Randy Pausch taught his students (by destroying an annoying VCR with a sledgehammer on his first day of class): When you “make something hard to use, people get upset. They become so angry that they want to destroy it. We don’t want to create things that people will want to destroy.” And that is precisely what GE has done with this microwave. It's too bad that such a nice microwave is spoiled by a poor user interface: but it is. And for that reason, I give it a single star.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
No, I would not recommend this to a friendRated 5 out of 5 stars
Easy to install. Easy to use. Looks great too.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the looks and performance. Easy to read panel. Timer beeps until you stop it manually. This is a good feature.
I would recommend this to a friendRated 5 out of 5 stars
Good item, good price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase and quick install. I didnt use the template because it detailed measurments off the centerline which i marked. Have used for 3 weeks and no issues as noted in the "Bad" reviews.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
GE - 1.6 Cu. Ft. Over-the-Range Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this oven. Works fine, not loud, very efficient.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Quality Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality Product, Very silent while running and easy to install.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend












