Customer Ratings & Reviews

Awesome microwave! Fit perfectly, heats food in less time, looks amazing!

Fit perfectly and works great. No complaints from the family

THIS MICROWAVE LOOKS GOOD AND SO FAR SO GOOD WITH THE HEATING UP OF MY FOOD, EASY TO USE

simple and similar to what I had before Other reviews complain about the numbers not lighting up - I don't have a problem with that, I don't need it & my old one did not have that feature

Great price point and easy to prepare and install!

Easy install from Best Buy. Took less than 30 min. The microwVe works great.Great ptice. Ordered online. Went to locsl Best Buy store and they were no help.

This microwave has been working great with no issues from me! Fits the space perfectly.

It was easy to mount. Works as advertised and looks very nice.

This was a great purchase. Nice size, nice look, and easy to use with one button push times.

Great over the range microwave. Runs very quiet and has many good features.

Microwave works great. It looks very nice and matches all my stainless steel appliances.

Works great for our family. Easy to use. Has a soft handle and quiet

Works well and it fit in my old microwave space very easily. The mount js great too

This is the third GE microwave I have had. I believe the first had a control issue. The second probable had a magnetron problem. I like the functions and the color is unique so this is number 3.

Looks good. Works fine. Great value for the price and has a lot of extras.

Love it, easy to use, more powerful than the old one, installation went smoothly

I bought this on sale to replace an older GE over-the-range microwave of roughly the same size. I did have to drill new top anchor holes in my cabinet as GE had redesign their placement. I was, however, able to reuse the older back wall bracket. The oven does its job. It heats! I also like the continued presence of express buttons up to 6 minutes.

Great microwave larger inside. Installing was a breeze, great instructions and all parts were with it.

This microwave is attractive, quiet, heats well, and has all the basic functions we need: hence a Consumer Reports "Best Buy." We bought it to replace a GE Spacesaver that served us well for an impressive 35+ years (RIP). My husband and I work from home and use the microwave all day long. We are not picky; we just need basic features to reheat food and beverages. Despite this microwave's good qualities, I deeply regret buying it. (I wish we had simply flushed $200 directly down the toilet and saved all our installation time.) I'd return it but we are past Best Buy's short 15-day return window. (With any luck this one will die within a year as it has for so many other buyers.) Until then, we are trying to tough it out because we hate to waste our $$ and all our installation time. Multiple times a day I want to smash this microwave with a sledge hammer. Why? We underestimated the ongoing annoyance of the poorly designed keypad and a "done" buzzer that (like a smoke alarm) won't shut off on its own. In particular, I hate that an appliance that was once my slave is now my master. Example: if I heat a beverage and run upstairs, I MUST race back to the kitchen when summoned: otherwise the beeper keeps chirping intermittently--annoying my nearby husband. It does NOT shut off on its own as our previous microwave did. Also, in the past, I was able to use my microwave timer for other tasks---but no more. I had to buy a portable timer so I don't have to keep racing back to the kitchen as summoned by the microwave. In addition, the poorly designed keypad is a constant annoyance. It's hard to read and use because of: 1. the poor color contrast between the button text and background (for us light gray on white) 2. no backlighting and 3. poor button placement. I hate that the most used "Add 30 seconds" is buried in the middle of other less-used buttons like "Turntable." Ideally it should be in the bottom right--easier to find and closer to "Start." I tried to adjust to the layout for several weeks. But in the end I got tired of scanning and just put bright stickers by the most needed buttons. (And yes, it's not fashionable to have bright stickers on your microwave. But it works--whereas the keypad layout doesn't.) The first rule of design is that Form should follow Function..and that doesn't happen with this microwave. As Randy Pausch taught his students (by destroying an annoying VCR with a sledgehammer on his first day of class): When you “make something hard to use, people get upset. They become so angry that they want to destroy it. We don’t want to create things that people will want to destroy.” And that is precisely what GE has done with this microwave. It's too bad that such a nice microwave is spoiled by a poor user interface: but it is. And for that reason, I give it a single star.

I researched this microwave online and then went to the store to purchase only to find out they don't keep it in stock. Had to order from store and ship to home. It arrived in only a few days but after opening, I found out it was dented across the top. The box was fine so I was concerned that it was dropped/dented before being packed. I called Best Buy and after discussing with the associate I was told if I kept the microwave Best Buy would submit a request to GE to contact me for either a monetary discount for the dent or possibly an extended warranty as I was nervous there might be damage internally beyond the denting I could see externally. Since the microwave mounts to the cabinets, the denting would be hidden and I didn't really want to wait for another microwave to ship so I took this option. Assuming GE would call and offer some sort of compensation since I was assured they would. They never did... So far the microwave seems to be working fine but beware if the same happens to you. It might be better to send back the damaged microwave since they don't follow through with any compensation. I ended up paying full price for damaged goods.