Customer Ratings & Reviews
- Model:
- JVM3160DFBB
- |
- SKU:
- 1694257
Customer reviews
Rating 4.4 out of 5 stars with 8812 reviews
(8,812 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the 1.6 Cu. Ft. Over-the-Range Microwave with Charcoal Filter for its ease of use, affordability, and straightforward installation. Many appreciate its size and performance, along with its quiet operation and attractive appearance. However, some customers have noted issues with the door, control panel display, and keypad illumination. Overall, the microwave receives positive feedback for its functionality and value.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Payed for a new microwave, received a damaged one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I researched this microwave online and then went to the store to purchase only to find out they don't keep it in stock. Had to order from store and ship to home. It arrived in only a few days but after opening, I found out it was dented across the top. The box was fine so I was concerned that it was dropped/dented before being packed. I called Best Buy and after discussing with the associate I was told if I kept the microwave Best Buy would submit a request to GE to contact me for either a monetary discount for the dent or possibly an extended warranty as I was nervous there might be damage internally beyond the denting I could see externally. Since the microwave mounts to the cabinets, the denting would be hidden and I didn't really want to wait for another microwave to ship so I took this option. Assuming GE would call and offer some sort of compensation since I was assured they would. They never did... So far the microwave seems to be working fine but beware if the same happens to you. It might be better to send back the damaged microwave since they don't follow through with any compensation. I ended up paying full price for damaged goods.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Awesome microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfectly and it looks really nice. The geek squad came and install the microwave for me and he did an awesome job!!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and matches our kitchen better! Super happy with the product!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hi, Thanks for sharing and welcome to the GEA family! It's always exciting to get a new appliance and we're glad this one could meet your expectations. It's a pleasure having your business and if there are any further questions or concerns let us know. Have a great day! -Sylvia@GEA
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Quiet, great value, sleek look
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Looks great and easy to install. It is really quiet when in use.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
LG Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my LG microwave. Very wide for large items very easy to use.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.May be bottom of the line but I love it. Works great. Looks great. Does everything I need it to do... easily.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Slate
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
GE Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit was a replacement. Very happy with performance and appearance.
I would recommend this to a friend - Pros mentioned:Installation
Rated 4 out of 5 stars
Good microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really good microwave for the price and it was installed within minutes which was great for me. I had this same model and when it died, I wanted the same one again as I really liked it very much. :-)
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend - Pros mentioned:Ease of use, Price
Rated 5 out of 5 stars
Budget microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, fit in my kitchen perfectly,easy to used!
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend - Pros mentioned:Installation, Size
Rated 5 out of 5 stars
Nice microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great microwave. install went smoothly fit is perfect
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
New microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Fits perfectly! Replaced existing one above range!
I would recommend this to a friend - Cons mentioned:Door
Rated 1 out of 5 stars
Cheaply built. Not as good as older models
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace the same model from 10 years ago. Thought it would be the same or better. Turned out to be cheaper and worse in terms of quality. Also, the bolts are not in the same spots and the mounting plate changed. I thought it was going to be a simple swap, but it required a bit more effort than expected. The touch pad is cheap. Pressing certain buttons make a cheap plastic creaking sound which didnt happen my old unit. The blower unit also makes a high pitch noise that didnt exist on my old microwave. If you're sensitive to noise, you may want look elsewhere. The door is very light and feels cheap. The top edge of my door was grinding against the adjacent edge of the microwave housing or cover. It made a popping sound every time I opened the door. I had to get a screwdriver and hammer to reshape the metal housing to fix the problem. Bad QC by GE. There is only one light bulb instead of two found on older models, so this one is dimmer but still ok. Otherwise, the microwave works fine.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are happy to hear that your microwave is working well and appreciate you taking the time to provide your feedback on the unit. We do take this seriously and will pass your comments about the functionality of your unit to our product team so they may look into this further as we are always looking for ways we can improve moving forward. Dianna@GEAppliances
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice. Pretty easy to setup. Works great. Fan is loud.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Great microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this microwave to replace my 17 year old GE that finally gave up. This is very similar to the old model so no new learning curve. Same great features and the new one is working well. If this one lasts as long I will be a happy customer. Kudos to Best Buy having it in stock. Other stores said it could be weeks or months before they would have any back in stock.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Loved his work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.His service was fabulous. He was so nice, efficient, informative, clean, and conscious of taking care of my home. I took down the name of his company so that I could call him in the future, if I need his type of service in my home. I really can’t say enough great comments about him. Simply everything that I would want in a service man, along with his assistant.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend - Pros mentioned:Performance, Size
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit in the spot perfect and works great. This was a great buy
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
GE Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exact replacement for our old GE microwave. Buttons are similar and functions beautifully. Install was easy and BB crew were in and out in 15 mins.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Perfect for my kitchen.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this purchase. The microwave fits perfectly in the space, which was very important because there is granite on each side, so the measurements were exact. The installation was scheduled without any problems, the installation was fast and well done. The option of having the old equipment removed and recycled was excellent. I am very happy with the product and service.
I would recommend this to a friend - Cons mentioned:Control panel
Rated 3 out of 5 stars
Control panel and stove light SUCK
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works. BUT the control panel broke almost immediately. It doesn't beep anymore, its always flashing and the light over the stove is really hit and miss. It will be fine for a year and then you have to replace the bulb ever two weeks for a couple months, and then it'll work for another year. Would not purchase again
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very Good budget priced above range wave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Install was simple. Functions well. spacious oven, easy to use. Runs quietly. I would buy this one again.
This review is from GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White
I would recommend this to a friend












