Customer Ratings & Reviews

I had no idea hat kjnd of microwave I needed. I only had the outside measurements. My salesperson, who's name I can not remember, was so helpful. I had narrowed it down to a couple but I needed to talk to my contractor. He told me they would only be on sale until the end of that day. Sales pitch, maybe?? I went to my car, called my contractor for advice then I googled Best Buy. Sure enough, the ad said on sale until that date. I went back in and bought the microwave we had decided on. The guy went to the storeroom to make sure it was in stock, brought it out for me, then got another guy and they loaded it into my SUV for me! Wonderful!

Bought this to replace my old GE Spacemaker. Got the first one with unaligned door and replaced with a new. Build quality is so plasticky not as solid as the old spacemaker. Mounting bracket has only two screws instead of four. Similar operation logic and functions to the old. Hopefully it can last for 15 years as my old one was.

[](https://www.homedepot.com/p/GE-1-6-cu-ft-Over-the-Range-Microwave-in-Stainless-Steel-JVM3160RFSS/204394354) The GE 1.6 cu. ft. Over-the-Range Microwave (model JVM3160RFSS) offers reliable performance with 1,000 watts of power and convenient preset cooking modes. Its spacious interior and straightforward controls make it user-friendly. While lacking advanced features like sensor cooking, it remains a solid, budget-friendly choice for everyday kitchen needs.

I am overall satisfied - with the appearance, the features, & the price. However, the touch screen requires an unusually firm press, sometimes needing to be repeated, & causing me to wonder if this won't limit the longevity, as well as the door handle requiring a strong pull to open as opposed to a release button under the handle as I am accustomed to.

Works great. Easy to use. Big on the inside, with a big plate. A bit loud. Easy to install if you have installed one before.

We are replacing an older model of this same microwave by GE. It is their basic, no-frills model, which is just what we wanted. The mounting brackets for this newer model were slightly different so the replacement was little more complicated than we originally expected. We are happy with it so far.

Amazing product! Incredibly easy to install and very user-friendly. I bought this as a replacement for my old one, and as a woman, I was initially nervous about installing it myself. However, the process was surprisingly simple, quick, and hassle-free. It’s also lightweight, which made handling it even easier. Highly recommend!

Very good microwave. Perfect fit and easy to install. Fan a little too noisy.

Easy to install and has worked great. So far so good

It's quiet, it has normal settings and features. It looks nice an it's quiet, it has normal settings and features and wasn't difficult to install

It has been a good item. I love the looks of it and how easy it is to keep it clean. It's also easy to navigate the buttons on it. The size is perfect! I wouldn't change anything on it!

Works great and has held up to daily use! Very easy to clean and very quiet. We love it!

So far so good after 1 week of use. I bought the cheapest brand name appliance because most, if not all, appliances are made to last 5-7 years. So why spend more. This microwave does what i need it to do.

The microwave unit is quiet. Two levels of under unit lighting, Slow speed fan is very quiet. Heats items very nicely. Easy to use and clean and even install. Did not match my recent LG unit's frame so I had to drill holes for the back frame bracket and new holes for the top in the kitchen cabinets (LG died 1.5 years after purchase, no service plan, from HD and box was damaged). After installation I noticed that the door does not open. All tape was removed. It turns out that the top plastic fan / air grill interferes with the door mechanism near the hinge side. I am running the microwave without the top grill at the moment. Need to call service as I bought the full service 5 year plan for this one. Also note that one month after I bought the unit I was hired by a Best Buy store also. I have to note that here according to a rule. The issue appears to be just a plastic grill cutting issue and not on the actual microwave. I am giving this a good overall rating because, I have been using a table top microwave on a bedside like table (in the kitchen) and it is very inconvenient, and this one has brought such relief and ease of use and convenience.

I had to unexpectedly purchase this microwave during the Covid-19 Pandemic stay at home restrictions, following multiple Earthquakes that hit my area during the stay at home restrictions, If the pandemic itself was not enough to worry about. The earth had to shake things up a bit more! I believe my other one, which was not that old, must have had a power surge during the initial 5.7 earthquake. fortunately that my only real damage. And this was not a good time to be without a microwave, for sure. you can not be at stay at home restrictions during a pandemic and NOT have a microwave! I got online, ordered this microwave and had my brother help me install. I chose GE because I was replacing a GE and hoped all the mounting hardware would match up. The bracket did, but had to drill new holes for the mounting screws. all in all, it was installed in about a half hour. It is quieter than my old one, which I am very happy with. The old one had more features but this one has plenty for my needs. The only thing I can say I wish was different, is.. My old one had green digital lights for the time and such, that matched all my other appliances, but this one has white digital lights. wish it had the same display lights, but I will get used to it. I would recommend this microwave. It looks good, installed easily for my situation and is quiet. The last thing I want to say is THANK YOU Best Buy for being open for curb side pickup during a very different time in the world and being open and available to me when I need this item. Thank you!

Overall, im liking the performance so far. Looks good too

Product size and unit works perfectly, and as expected.

works great! heats up the food in seconds super nice lots of room , and I like that is quiet , and easy to use. good quality and works great has the light which helps at night and looks super fancy also the fan works great!!! I'm glad I go this one. Is big, looks nice and heats up super good for the price you are getting something really good

It’s a solid product. We understood that it wasn’t top-of-the-line when we purchased it but it meets our need. The only concern we have at this point is it would seem that we have some mild peeling of the film on the control plant panel.

I read lots of reviews. So fair to post one. Works great. Quiet. Fan option is nice. I installed by myself. Looks great. Most folks don't use any of the features. They just toss in the food and pick a time, but I had some leftovers today, chose "reheat", chose the type of food, chose the approximate amount (1.5 cups) and my food was heated perfectly. Time will tell, but so far I picked a good one.