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Customer Ratings & Reviews

Your price for this item is $260.99
The comparable value price is $314.99

Customer reviews

Rating 4.4 out of 5 stars with 8368 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the 1.6 Cu. Ft. Over-the-Range Microwave with Charcoal Filter for its ease of use, affordability, and straightforward installation. Many appreciate its size and performance, along with its quiet operation and attractive appearance. However, some customers have noted issues with the door, control panel display, and keypad illumination. Overall, the microwave receives positive feedback for its functionality and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 8,368 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Solid choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my go to OTR microwave for the last 5 years. Solid choice for a basic microwave.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We truly appreciate your loyalty to our brand, and we’re glad to hear you’ve had a great experience with this model! We’re confident the model will continue to serve your needs well going forward. -Sarah@GEAppliances GE_Appliances

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great cost effective microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I was looking for a new above the range microwave, I looked at many out there. I wanted one that didn’t break the bank and also did its job. Great microwave! I like the different options to choose from when reheating food and also the choices of the nightlight.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy Camper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Easy to clean and looks great. Will recommend to friends and neighbors

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very satisfied customer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this purchase from the price, product, delivery and installation. I am a very satisfied customer at the moment. The microwave looks amazing in my kitchen. My delivery window was 9-11 I got a call around 8:30, the delivery guy was in around 9am and out the door around 9:30. The tech was very professional and polite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Replacement for Older Model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement for the 20 year old version that came with our house. This model is the current direct replacement from GE. The look is refreshed, newer model seems to be more powerful, features are similar. The only downside is that the door hinge is a little different on this new one and it actually rubs against the wall when we open it. The original one did not do this.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new microwaveGreat price. The features are great especially the under lighting

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation of under cabinet microwave. Easy cleaning too

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      This is a wonderful microwave model, and we're thrilled to hear you're enjoying it. We're confident this unit will continue to be an asset in your home for years to come. Thank you for choosing GE Appliances! - Julia@GEAppliances GE_Appliances

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good microwave, crappy cabinets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the GE microwave is great. Does everything I need it to and more. The install sucked. I have awkward cabinets which made it impossible to use the provide template for install. Also the provided hardware is not the highest of quality. I work in a construction field so I was able to make several measurements and get the holes drilled where I needed them. If you are not familiar with tools, or comfortable drilling into your cabinets and walls, I would highly recommend paying for the install package.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Sleek microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic microwave. Easy to use. Good size with simple features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New, basic, easy to use, all wite, easy to install, we are happy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty display and other issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This series of GE microwaves is known to have issues with the display. Mine was good for the first 6 months then occasionally flashed on the 2nd digit. I didn't think anything of it. Just after the year warranty expired the 2nd digit went completely crazy to where it is now often unreadable with the various segments of the number either not showing or randomly flashing like a strobe light. I am now buying a replacement control board to fix this (part WB27X29801) for about $100. Shame on GE for not having better quality control on these. Also, the glass rotating plate inside is fairly delicate. A coffee mug hit the plate when being placed inside and a chunk of the lip cracked off leaving a jagged edge (another $100 replacement for the official GE plate). On top of this, Best Buy uses a terrible outside company for installations called Premier Logistics. I have never seen bigger idiots. It’s like the Three Stooges were sent to install this. They were shocked it wouldn’t fit on the existing bracket and were very hesitant to install a new one (like they weren’t totally sure how). When they finally did start installing it 2 guys did most of the work while the 3rd stood around supervising. The supervisor then decided to randomly touch the microwave which he then immediately sliced his hand on and proceeded to bleed all over my kitchen floor while trying to nonchalantly hide his hand from me. I had another terrible experience with Premier Logistics about a year later when a different team came to deliver and install a dishwasher at which point they flooded the kitchen and tried to scam my elderly parents out of $200. Before you buy anything from Best Buy, check to see if Premier Logistics will be involved in any way (delivery, installation, etc.) and if so look somewhere else. I would not buy this microwave again and I’m very hesitant to buy any appliance from Best Buy because of the aforementioned issues with the install team.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Given the issues you had with your microwave, we'd very much like to review your situation. We encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, service history and a copy of your review. -Vikki@GEAppliances GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I Love My GE Microwave Oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new GE Microwave Oven. It is attractive, accurate, easy to clean, ready when I need it. It really compliments my GE stove.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Performance

    Rated 5 out of 5 stars

    Wow what a deal of course it works good it’s GE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow what a deal of course it works good it’s GE Easy to install works great it’s good I would recommend this microwave to anyone who needs a microwave over the Range

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Oven range microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice microwave. Really easy to install! Works well! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great looking and works well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the GE microwave when our old one broke. After checking prices, I found the best deal, and best appearing one at Best Buy. Great deal and great appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and has great features. I will need to get something to reduce fingerprints on it. First stainless steel appliances so I expected this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is very nice. It looks sleek and expensive. It works better than any I have ever owned. It is easy to use and heats quickly and thoroughly. It has a vent fan that does a fantastic job. Definitely worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this microwave. GE products are the best. Learned a lesson on "microwaves" never buy one that fell or damaged while being packaged or in store, no matter how low the price, Because if that door gets out of line even a hair it will cause the fuse to blow constantly. Just buy one that is 100% in superb condition.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Strong enough hood vent simple buttons

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Retrofit this into my juila childs 50s style outdated kitchen works great get some stuff to vent outside works awesome simple buttons nothing fancy just the way i like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE Microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great most of the time but once in a while it will freeze up and I will have to unplug it and plug it back in.

    I would recommend this to a friend
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