Customer Ratings & Reviews

Great product, great service and installation. Service representative was very thorough and helpful. Product working great and looks great in our kitchen.

This microwave is exactly what I wanted. The people who helped me find it and buy it were helpful and efficient. I liked the service so much that I went back to Best Buy for a different purchase just a week later. The microwave was easy to install and works perfectly.

This is the 2nd time we have bought this GE Microwave; we just replaced the old with the same model. Our last microwave lasted 5 years with heavy every day usage. While I wish it lasted longer, 5 years is about an average life span of a heavily used microwave. It looks very nice (stainless steel), easy to use and heats up food pretty quickly. We bought the same microwave again because it was on super sale and installing it would be easier as it’s the same specs. We’ve been switching out our initial LG Appliances with GE and have been happy with GE.

works as expected plus the install crew went above and beyond

Had to replace an identical much older version of this because the door broke. This microwave works just fine for the space. Would recommend if needing this exact dimensions or aesthetic to match.

Microwave has adequate features and is user friendly. It performed well until it started to fail just 3 months past the warranty end date. Item Installed 5/31/23. Sound panel began to fail on 9/1/25. Total tech extended warranty is misleading as it states the purchase is covered for an additional 24 months. However, according to C/S Rep. the warranty is only extended for 12 months beyond the manufacturers 12 month warranty. The 24 month extended warranty only applies to APPLE products. One Star Rating based on the fact that we as consumers should not have to be replacing appliances every two years, and if that is what things are coming to, then the microwave should have been priced at $50.00 to $75.00. Very disappointed with GE...They used to build quality products.

We bought this microwave on May 26, 2020 to replace a similar GE unit that failed after 4 years (magnetron went out and repair was more than purchase). We chose the new similar model to match other GE appliances finish and because the measurements were same as prior unit and made installation easy (no change in support bracket and holes in cupboard for bolts was required). Best Buy had a sale for $195 ( $100 off). Best Buy provided contactless purchase to ease concern of coming in store due to coronavirus. We hope to get better life out of this unit.

This microwave has met my expectations so far after about a month of use. Installation was about moderate difficulty - for my application, I had to change the fan orientation, which was not terribly difficult. Installing the bracket to hang the microwave was easy, but the template for where to cut holes in the cabinet above was downright frustrating. I would recommend simply measuring reference distances and marking where to cut and drill. I wasted about 45 minutes here that could have been saved. During my installation, I had a bolt that was not threaded correctly and would not seat into the microwave from the cabinet above. A quick call to GE had a kind service representative sending a replacement my way. The part arrived within a week. Overall, the install took about 3 hours. The microwave itself works great now that it is installed. Noise during use is relatively low, the surface light is bright, and the cooking options are varied enough to be useful. Power is adequate, so food comes out hot without enormous cook times. My one real complaint is the exhaust fan. It just does not pull enough air from above the range. I also feel that vent intakes are too far to the back of the range to be at all effective for a pan that is steaming on a front burner. This seems to be a common issue for most newer microwaves, as I have seen the same thing at friends' houses as well. All in all, I am pleased with this microwave for the sale price that I paid.

Solid performer. Not a high end machine but does what I need it to do. If your looking for sensor probe cooking, or all the bells and whistles, look elsewhere. I primarily use it to reheat, warm soups, cook popcorn occasionally, ect. Was average in degree of difficulty to self install. It run about a 1/16th inch narrower than some over the stove microwaves which made it perfect for my very tight 30 inch opening. Best buy was the best price.

This is your typical, form and function over the range Microwave oven. As the oven seems to work properly I have two things I don't care about. One, The white LED is so bright, and I guess that's better than it being to dim, you have no problem seeing your way thru the Kitchen at night, LOL. The touch pad is far beyond TOUCH, you have to press pretty hard to get the function buttons to do anything. Now, I have arthritis but had no problem entering time and so on on my old microwave. I have to bend my finger and use my knuckle to enter anything on this panel.

just what we wanted Installed perfectly and working well Good looking and convenient

Although this is a very nice microwave, it is not the identical model I ordered. The model number has an additional letter in it. The one I ordered had 2 lights under and this one has only one which was not bright enough. I had to take the cover off the light to get sufficient light. I called and customer service was quite helpful but no one could figure out what happened so I did not pursue it any further.

very good so far GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless steel

This microwave installed easily. The wall bracket from the previous microwave worked with this one. The vent and plug were in the standard places. I like the simplicity of operating the microwave.

This model is very similar to the one it replaced except it has more features and looks great. It was also reasonably priced.

THEY had so many to look at we were thrilled. We were looking for a larger turntable and this one is perfect.

The microwave was light and easy to install. The unit has sufficient easy to use features at a reasonable price.

This microwave looks great and works great. We love the express One touch features and also got a really good deal on it.

The product was good - ease of operation, clarity of owner's manual, overall appearance. Some problem with the door - slightly out of alignment, which might be due to installer - me. Which leads me to the biggest problem - despite two attempts to arrange installation through Best Buy - on the website during purchase, and call to the store after purchase - I got no response. You lose installation fee Best Buy - which was quoted as $140.

Simple use microwave with nice features and a low price point.