Customer Ratings & Reviews

Very simple basic model purchased to replace an Advantium during renovation prior to selling house. Easy to install and use. Only thing we don’t like about it is how hard you need to press control pads to operate it.

I love my microwave. Its a beautiful addition to my kitchen. Thank you Best Buy!

The microwave works great. I was thinking I needed something smaller but this one fits great. I love the brand.

Perfect microwave , GE is very trustful brand. It works perfectly and fitted very well on the space

The microwave works fine. The only thing that is not great is that the digital numbers are placed too close together on either side of the colon. It’s hard to read the time quickly.

Great microwave and the price is even better! I bought it for a rental property and I haven’t heard any complaints.

So far I am very pleased with my new microwave. It has some features my old one did not have.

Great product so far! I’ve only had this for a month but it fit perfectly where the previous one went before. Heats the food great and has a good amount of internal space. Lots of curation settings. The price is also great compared to a lot of others.

This series of GE microwaves is known to have issues with the display. Mine was good for the first 6 months then occasionally flashed on the 2nd digit. I didn't think anything of it. Just after the year warranty expired the 2nd digit went completely crazy to where it is now often unreadable with the various segments of the number either not showing or randomly flashing like a strobe light. I am now buying a replacement control board to fix this (part WB27X29801) for about $100. Shame on GE for not having better quality control on these. Also, the glass rotating plate inside is fairly delicate. A coffee mug hit the plate when being placed inside and a chunk of the lip cracked off leaving a jagged edge (another $100 replacement for the official GE plate). On top of this, Best Buy uses a terrible outside company for installations called Premier Logistics. I have never seen bigger idiots. It’s like the Three Stooges were sent to install this. They were shocked it wouldn’t fit on the existing bracket and were very hesitant to install a new one (like they weren’t totally sure how). When they finally did start installing it 2 guys did most of the work while the 3rd stood around supervising. The supervisor then decided to randomly touch the microwave which he then immediately sliced his hand on and proceeded to bleed all over my kitchen floor while trying to nonchalantly hide his hand from me. I had another terrible experience with Premier Logistics about a year later when a different team came to deliver and install a dishwasher at which point they flooded the kitchen and tried to scam my elderly parents out of $200. Before you buy anything from Best Buy, check to see if Premier Logistics will be involved in any way (delivery, installation, etc.) and if so look somewhere else. I would not buy this microwave again and I’m very hesitant to buy any appliance from Best Buy because of the aforementioned issues with the install team.

Works great most of the time but once in a while it will freeze up and I will have to unplug it and plug it back in.

So we’ve had this micro wave just about two years and sadly, it’s kind of a disappointment. It wasn’t the cheapest option but maybe a year into owning it we noticed the sounds turn on and off randomly-not good if you’re using the timer and it’s silent. And it also doesn’t always warm up food for awhile. Again, it’s just here and there and we never know when but we tried to spend some money so we would have something decent for a long time and eliminate excess trash in the world but it really isn’t great.

We are very happy with our new over the range Microwave. It has a larger range than most and you can fit larger casserole dishes in there which is good when cooking for a larger family.

I bought this after my other one quit. I did the install myself and it was very easy. Very happy with this purchase.

I am very satisfied with this purchase. It is the right size and just what I needed.

Looks and works great. It’s the perfect size to fit our kitchen

Purchased this model on sale in the store and had Best Buy install it. It send to be working well. I do like the option to turn off the turntable. I also like the "add 30 seconds" option. Surface light has two settings which I also like. The vent fan noise doesn't bother me. The unit looks nice under the cabinetry. My range is not GE but the microwave matches really well.

Good over the range microwave. Good features for reasonable price. Wish they hadn't made the vent fan automatically turn on whenever the microwave is in use, however, I do like that the vent fan will turn on when the microwave detects too much heat/moisture from the stovetop. Overall a good OTR microwave for the money.

It is the best one. Eve thing works well thank you best buy

This is our second purchase of this model microwave, and we are very pleased with its performance.

This Microwave is not feature packed! My last one was and when it stopped working I realized I had not used half the features on it! This is just what I needed all alone. Looks nice, quieter than my last one. Slate finish looks good in my kitchen.