Customer Ratings & Reviews
- Model:
- JNM3163RJSS
- SKU:
- 4916913
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the 1.6 Cu. Ft. Over-the-Range Microwave's ease of use, spacious size, and attractive appearance. Many appreciate its straightforward installation and consider it a great value for the price. Positive feedback highlights the microwave's performance and ability to accommodate larger dishes. Overall, the product receives overwhelmingly positive reviews.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
GE microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this microwave!!! It has upgraded my kitchen . Work perfectly. I highly recommend this product
I would recommend this to a friend - Pros mentioned:Performance
New appliances sell a home !!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace old appliances in our home we were selling. Pretty sure the new appliances sold the house. Very happy
I would recommend this to a friend - Pros mentioned:Ease of use
Satisfied with my order
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very good product!! Easy to installed . I recommend this microwave without a doubt
I would recommend this to a friend - Pros mentioned:Ease of use
GE Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An inexpensive microwave replacement, perfect for my much needed broken one. Very easy to install and operate. Quite powerful too!
I would recommend this to a friend - Cons mentioned:Control panel
Low-quality touch pad. Poor design of controls.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The touch-pad is clunky. It takes a heavy push to trigger a control. The design of the controls is poor, and the touch-pad had already to show delamination “rings” around the areas that are used most frequently. I don’t recommend this GE microwave.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you taking the time to leave us your review. We know how important it is to have a microwave that meets your needs and expectations. We'll share your experience with our team for future consideration. Thank you for bringing this to our attention. -Kacie@GEAppliances
I love this microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks very nice in our kitchen. Love how powerful It is.
I would recommend this to a friend- Pros mentioned:Installation
Happy wife, happy life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife is happy with it. Easy installation, looks great.
I would recommend this to a friend Reimagined one touch microwave.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Innovated and updated version of my previous microwave.
I would recommend this to a friendBest microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our over-the-range microwave died after 15 years of service. Our local Best Buy, Lebanon, NH, surprised us by having this model in stock. It's a new version of the model we had. It's a great microwave and saves precious kitchen space. The instructions were easy.
I would recommend this to a friend- Pros mentioned:Ease of use
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very amazing! Easy for cleaning, use, cook etc very recommend !
I would recommend this to a friend Over the Range Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old GE microwave died after 27 years. It really served me well and I guess it had to go sometime. I purchased a new GE microwave in stainless steel and had it installed by BestBuy. They did a fantastic job and the technician was friendly and was great at getting microwave installed.
I would recommend this to a friend- Pros mentioned:Ease of use
We love it!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing microwave so easily to install and use!
I would recommend this to a friend - Pros mentioned:Performance
GE MICROWAVE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave as an open box. It came with all parts and is in excellent condition. So far it works great and I am happy with my purchase.
I would recommend this to a friend AVOID! Bad Design flaw with fuse.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This model felt really nice at first. But beware the faulty fuse! If you open the door before the microwave is done cooking it shorts out the entire system. This started happening after about a year... well out of Best Buy's warranty period. You then have to remove the front and top vent in order to replace the fuse. So infuriating. After searching message boards, I found out this is a common issue with this model which we didn't know before buying. Since we bought it we've changed the fuse at least 10 times and it still occurs. Major defect. Avoid buying this model if possible!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are sincerely sorry that your microwave is frequently blowing out its fuse. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
- Pros mentioned:Price
GE microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave fits nicely above my stove. It is high powered and serves the purpose at a great price. Excellent Buy!!
I would recommend this to a friend - Pros mentioned:Performance
Great replacement.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great, replaced an old GE over range microwave.
I would recommend this to a friend They just don’t make things like they used to!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace a 15 yr. old GE. Not as well made as the old one, somewhat noisier. Functions are basic, maybe we should have spent more for a higher end model? Hope it lasts as long… I put “yes” to recommend for a friend because they didn’t have a maybe and we haven’t had it long enough!
I would recommend this to a friend- Cons mentioned:Door
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it, but the door is a little wobbly. Works great. Looks great. Just that door tho. Could be a little more steady
I would recommend this to a friend Great and powerful!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic product. Sleek and powerful. Installation was done professionally and seamlessly.
I would recommend this to a friendHappy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase, it was time to replace my old one and this one is perfect. They isn’t many options with black products so I was happy I came across this one. It look beautiful too
I would recommend this to a friend