Customer Ratings & Reviews

I needed a replacement OTR microwave and this one works nicely.

I bought this to replace an eight year old GE that quit working, so far it is meeting my expectations, only difference is that fan runs during operation and it’s pretty loud.

Installation was a bit annoying since the mounting holes (already in our cabinet) that were used to insert the bolts that screw into the top of this microwave, didn't line up with this model's mounting threads. So we had to drill new holes in our cabinet. Also, the wall mounting bracket has changed from 4 tabs to 2 tabs, and of course they are also in different locations, meaning the wall bracket had to be changed. It would have been nice to save those steps during installation. Once mounted, the microwave looks nice and seems to work fine.

I actually placed an order for this microwave in mid May. The item did not come in & order cancelled. I placed a second order early June which was ready for pick up late June, and was installed early July. Installation was made using the previous wall bracket, but more holes were required to attach to the upper cabinet. Not too bad, took about an hour with 2 people. The microwave operates as expected, although it is still new. Hope it lasts longer than the last one!

Bought this to replace our 20 year old ge microwave. Instalation was easy and worked great for a while but then had problems with it only heating intermittently. Called GE for service and they came out and got it fixed so hopefully it will last now

Happy with this microwave. !! Works great , no issues. I would recommend this microwave. Moderately priced. A good buy ..

A really great looking and functional product from GE. It was easy to install and Best Buy’s price was right.

Very quiet, warms quickly and cooks evenly!! Both the whole kitchen appliance pkg and we love this color. GE made an amazing product

I like that I don't have to turn on the exhaust fan every time I use the microwave. It turns on automatically. The keypad is straightforward. No real learning curve unless you want to program the Express Cook buttons, but who does that, right?

This microwave was easily installed and is easy to use. It has many easy to use settings and looks great with our other stainless appliances. It has sensor cooking but we haven’t tried it yet. We liked the idea of the filtered vent fan. Overall we have been very pleased with the fan.

After having it for 2-3 weeks, it's performing to my satisfaction. It's a little louder than my previous microwave and seems "labored" at start up but it warms/cooks well, so far. Typical plastic where you'd expect it in today's world of manufacturing. Good value for the money.

So far,so good; only time will tell! It was a little difficult to install. I expected the mounting to be the same as the exact same model it replaced. It seems a lot flimsier than my old microwave

Please don’t buy this microwave. I rarely write review but enough is enough. I have had two of these microwaves one lasted a week another a month and a half. The first I returned to Best Buy because it was under 15 days. I bought the second because I was assured that I must have got lemon. I feel foolish that I listened but I did and the other microwave lasted over the return date to Best Buy and the factory warranty took over (even though I purchased an extended warranty form Best Buy, nonetheless, the GE factory warranty is the one I was told to use by Best Buy). It has since been 4 months with no fix. The first scheduled appointment (which took 6 weeks) I was told a part was needed and a re-schedule date was made. I took the day off to meet the repairman when I received a phone call late in the day and was told the part had not arrived and they would have to reschedule again. I was also told that the part would have to be sent to my house and should call to have someone promptly repair the microwave. Well the part has finally shown up three weeks later and every time I call l’m I hung up on if the phone even gets through. The website is no help either. As I’m writing this review I’ve finally got through and I’ve been on hold for 2 hour and 14 minutes and on my wife’s phone 2 hours. Firstly Best Buy has little help and GE has been horrendous, I will never buy another GE product and if I can save anyone else from this experience I at least done something. I should just go buy another brand of microwave and eat the cost, because, I need a microwave.

Everything turned out well. I bought it as an open box and the only thing that it was missing was the mounting plate. Other than that everything worked perfect. It went right on to the existing mounting plate from the old microwave.

Blends perfectly with our remodeling job caused by Hurricane Melton

I really love the microwave. Its very nice to replace one 14 year's old.

Appreciated the team member helping to narrow down the right microwave within my budget. It’s a great product and they provided excellent timely installation.

Very happy with this purchase. I had it installed by Best Buy and they did it very quickly. It works perfect and it is easy to use. Love how it looks as well. It was a great buy.

This microwave works great and we really like it, but we wish we would of purchased the fingerprint resistant model- this was the only one our Best Buy had in stock, and we needed it right away.

I bought this to replace the previously existing microwave and I’ve been truly happy with it! It’s a perfect fit!