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Customer Ratings & Reviews

Your price for this item is $296.99
The comparable value price is $449.99

Customer reviews

Rating 4.4 out of 5 stars with 1167 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, installation process, and overall performance of the 1.7 Cu. Ft. Over-the-Range Microwave. Many appreciate its price, size, and array of features, as well as its appealing design and appearance. However, some customers have noted concerns regarding the noise level and power, while others have mentioned issues with fingerprints and the control panel's susceptibility to scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,167 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work's great looks nice! Perfect for our needs and fit into our budget

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek line of this model and has been simple to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the defrost setting.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use, and it looks nice. I liked getting this microwave at Best Buy. I loved the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ed Fellowes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many features that enhance your cooking experience. Sensors that determine when your food is cooked perfectly. Just put it in and you're done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service at Best buy. Love the microwave purchased for our kitchen. Very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic clean design works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microwave replaces a GE spacesaver model from 1999 and uses a similar mounting system and screw locations thereby saving time on installation. The mounting bracket provided is far inferior to the existing bracket so I threw it away andf used the old one. Installation was quick, easy and didn't require any cutting of the cabinets. The Microwave itself works as designed, heats food similar to the prior model and has a better blower for the vent. It even comes with a carbon filter to kill food odors which is an improvement. The under counter light is in the rear of the unit and should be placed near the front to light into pots. It lights the wall well but not where you need it. The control buttons will take a little getting used to as their lettering is grey as opposed to white on a black background and can be difficult to see. The features are basic (no temp sensor probe, message console or fancy functions which rarely got used) and work as expected. A good overall unit that should last the next 15-20 years. Thanks GE !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid microwave choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great looking over the range microwave with sufficient power and features. This oven is a bit more noisy when cooking than my older GE but nothing absurd. Had to use the new mounting bracket and the top hole placements where different which was a bit frustrating given i had GE before this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved us at Christmas time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like how it looks and operates. A little different from my older GE that died, but am learning. Just wish an operators manual came with it. I assume there may be one online, just haven't looked for it yet. Had to replace it just before Christmas with company coming, was so happy it was available for pickup so quickly and when our Best Buy 70 miles away said it would be. Price was very competitive with other places.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Direct replacement - 17 years later

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our microwave has been a warrior, especially in this day and age, where we "Nuke" almost everything! Our unit hit a snag, the keypad was "non-communicato"! It's a GE, let's replace the broken touch pad! The part was $282 and it was refurbished! Got a brand new direct replacement for $300 AND they delivered it to our home for free! Install took about 45 minutes, but nothing major! I hope it will be this easy for you!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re so glad to hear you’ve had a good experience! If you’d like to share your positive feedback regarding delivery and installation with Best Buy, their customer service can be reached at 1 (888) 237-8289. We truly appreciate your loyalty to our brand, and we’re confident your new microwave will work well for you for many years to come, just as your old one did. Enjoy! -Sarah@GEAppliances GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Microwave Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use microwave, it just takes a while for it to get certain things hot when warming up

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for the feedback—it's great to hear the microwave is easy to use. We appreciate your comments on heating performance and will be sure to share them with our product team for future improvement considerations. Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Microwave review GE - 1.7 Cu.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand loyalty, easy-to-operate, desired size and color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new microwave. Looks great and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice GE Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first over the range microwave purchase and I like it so far. I had Best Buy install it and the installer did a great job. This microwave comes with many cook options and fits very well in the space above my range and I also have more countertop space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable does what it needs to do. Great buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This one better last!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced a 4 year old GE microwave with this microwave, (both have the same model number) mainly because we believed it would be a straight swap and no change of the support, upper cabinet screws and the power cord would all be the same. Well, of course, none of that was true. Had to replace the wall support (drilling new holes for screws and mollie bolts), drill new holes in upper cabinet and a new large hole for the power cord. Very frustrating. The fan is also different and careful attention must be given to the directions depending on whether you have an outside or inside exhaust. This micro seems to be a little cheaper build compared to the old one. But it does have a larger turntable which is nice. Works like a microwave - heats things up. Hope it lasts longer than the last one. If it doesn’t, this is the last GE appliance we will ever buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great, reasonable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a replacement over the stove microwave to fit in the space where the old had been so we had specific dimension requirement. Also, did not want to spend thousands of dollars. This microwave is the exact size that we needed, I love the clean lines and look of this microwave, it has some nice features, and feels very sturdy. Some other lower priced microwaves feel flimsy and cheap and you can tell they are not going to last, but this one feels sturdy and we are very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, looks good and works good. If you are replacing your older model microwave, like I did, that was only 4 yrs old, which was this same model just obviously older, the mounting bracket is different and so are the top mounting holes. Which was kind of a pain having to mount the back plate, which of course has different mounting hole locations than the other newer model, and same with the top mounting holes, they have shifted forward about a inch and a half, and if you have a top cabinet that is a bit shallow it will be a bit more difficult to drill the new holes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Best Buy that installed my microwave were fantastic!! Besides being thoroughly professional, they were very nice and friendly. I'd hire them any time!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product, horrible Customer Service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is great, heats as it should. The installation and customer service was a joke, honestly will not order something to be installed by Best Buy again, will look for a real appliance store.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re happy to hear you’re happy with your new microwave and that it is working well overall. -- To best address your purchasing concerns, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances GE_Appliances

  • Rated 3 out of 5 stars

    Replacing the same model that stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope this one is better than the one it is replacing. I had to replace one that was less than 4 years old when it stopped working. Since this model is still made, it made most sense to get the same model, which I was able to install, on my own, in about 30 minutes. It fit right onto the existing bracket that was already on the wall.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for sharing your experience. We're confident the replacement microwave will serve you well. -Vikki@GEAppliances GE_Appliances

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