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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1988 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers consistently note the ease of use and quality of the 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost. Many appreciate its quiet operation and fingerprint-resistant finish. However, some customers have reported issues with the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,988 reviews
  • Rated 4 out of 5 stars

    Nice addition to the package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product but have only 1 "cons" to this item: I wish the control panel would illuminate at dark or a button option to make it light up. It is hard to see any buttons at night and I have to turn on the big overhead kitchen light

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    New microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave replaced a 16 year old GE Profile which was beginning to falter and make noises. This unit is working great and is much quieter than our previous model and we are happy with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Perfect size. Easy to install. Lots of options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works but Issues with Mounting Hardware

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the GE microwave because I thought it would fit in the space left by my prior GE microwave. While the dimensions are as advertised the actual mounting hardware has changed from prior models both for the wall mount and overhead hole locations. This made installation challenging. Otherwise the microwave works as advertised and will probably last for 8 years as this seems to be the life span of these microwaves.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I like the sensor melt and defrost are good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this one because it was the same one I had. Wasn't happy with the way they changed the screw holes to hold under cabinet. I had to cut tile and remove wood to make it fit instead of 1/2 hour install it took hours. when they change things they should explain it.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad to hear you're happy with the sensor melt and defrost, and we appreciate your loyalty to our brand! We can advise than when an over-the-range microwave is replaced, you should use the mounting bracket that comes included with the new microwave, even if you're replacing with the same model. The new screws, bolts and other hardware should also be used, and the new installation instructions should be followed. This is because the design and installation requirements can change over time. Your feedback regarding the process of installing this model is appreciated and will be shared with our team. GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and very effective in performance and look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the defrost setting.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use, and it looks nice. I liked getting this microwave at Best Buy. I loved the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice over-the-range microwave

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, we are very pleased with the performance of this microwave oven. The Potato feature cooks yellow and sweet potatoes remarkably well. The Melt feature is terrific for melting butter. The Mute feature is great to have when other family members are sleeping. It's very easy to wipe up splatters or spills from the interior surface. The one aspect, that could use improvement, is the noisy door which makes a loud bang when it is closed. In addition, it would be better to have 2 light bulbs underneath (like our old GE microwave did) to provide more light on the top of the range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service at Best buy. Love the microwave purchased for our kitchen. Very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good microwave for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave replaced a 15 year old microwave and has all of the features my old Whirlpool Gold had. It is easy to use, large interior. The control panel is a little hard to read because it is black. I love the Slate color, doesn't show the fingerprints. Was very easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek line of this model and has been simple to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ge microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The easiest install and the perfect fit for our kitchen .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not happy with the engineers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the microwave oven is the same as the one i took out. the only problem is the top mounting points are in a different location than the old one. this has been a problem even with first to the second and now the third.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value and looks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great and cooks, defrosts, and all auto features work well (e.g., popcorn, reheating). For me usage is straight forward and I like features as adding additional time without stopping and starting, changing the temperature also without stopping and resetting. Very please with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Working well

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one lasted about a week and died. It was replaced and the replacement is working wonderfully more that a year and a half later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with this purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave looks good and functions well so far. Compared to our old microwave, it is quieter and the fan works better. The only negative is that the control panel isn't very sensitive so you have to push kind of hard for the buttons to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great! Works great! i really couldn’t be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    NICE MICROWAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FITS IN THE SPACE WE NEEDED AND HAS AN OUTSIDE VENT. EASY TO CLEAN

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Microwave Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use microwave, it just takes a while for it to get certain things hot when warming up

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for the feedback—it's great to hear the microwave is easy to use. We appreciate your comments on heating performance and will be sure to share them with our product team for future improvement considerations. Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    GE worth the price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great Color is fabulous, tired of stainless steel

    I would recommend this to a friend