Customer Ratings & Reviews
- Model:
- JVM6175YKFS
- SKU:
- 6364410
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the ease of use and quality of the 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost. Many appreciate its quiet operation and fingerprint-resistant finish. However, some customers have reported issues with the installation process.
This summary was generated by AI based on customer reviews.
Good over stove microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this to replace the built in microwave that quit working. It was easy to install and works perfectly
I would recommend this to a friendWorks well, looks good, easy to use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation is completely standard, so no surprises there. It looks good and works just like a microwave should. I didn't think I was going to like keypad layout, but I bought it anyway because it was the biggest internal size that would fit our opening. However, turns out we all love the new keypad design. It is very user friendly and makes for a much more intuitive experience. I like this unit and would recommend.
I would recommend this to a friendNice looking microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave, but we are having trouble with the door--the light stays on & sounds like it is running until we giggle the door until it quits. We will be contacting customer service.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Beighlee - We are very sorry to hear about this. Please disconnect power to the microwave for two to three minutes. This should reset the electronic components and restore normal functioning. Should the issue persist, I recommend scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and repair your appliance. You can schedule an appointment by calling 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET or schedule online anytime at: http://www.geappliances.com/ge/service-and-support/service.htm . GE Appliances technicians are certified specialists trained by the factory and supported by our technical assistance team. They use proprietary computer technology to more accurately diagnose the problem and make sure the appliance is fixed properly. No other servicer has this technology. GE Appliances technicians are certified specialists trained by the factory and supported by our technical assistance team. They use proprietary computer technology to more accurately diagnose the problem and make sure the appliance is fixed properly. No other servicer has this technology. - TREY@GEA
Sensor cooking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a replacement for an existing g.e. microwave with sensor cooking. I liked the one that was in the home I bought but it stopped working shortly after we moved in so when we went to best buy we wanted something similar to what we had. I'm still very satisfied with the brand and the features. My popcorn has never popped so perfectly and my food is warmed up more evenly than with other brands.
I would recommend this to a friendMicrowave had to fit perfectly and it does
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went perfectly!! I was worried about replacing my microwave that would fit perfectly in my custom cabinets, but Best Buy did it perfectly! Love my new microwave!
I would recommend this to a friendNew Over the range Microware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and is working great and pretty easy to install
I would recommend this to a friendOwner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install Fast pickup Great working machine For the price
I would recommend this to a friendBrand response from GE Answers
Posted .We love hearing that your pickup and installation went well and are glad it met your price point. This is a great microwave that has many great features, including the add 30 seconds button and the on off on the turntable for larger casserole dishes. Thanks so much for your purchase!
Bait and switch
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nope, I wanna do it….. not so much the product but I’m gonna go get this blast on Best Buy second time I purchased an item from them that was different than the one selected online feels very much like a bait and switch got a cheaper microwave and today I got a cheaper printer so I have to return it buyer beware
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear your experience with your microwave. Please call the Best Buy team directly at 888-237-8289 for further assistance.
It'a just a microwave.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it works fine, It make a loud start up noise for some reason and I think I may take it back. Quality of the door, buttons etc. seems to be cheap China. I replaced this with an Advanteum model and it was much better.
No, I would not recommend this to a friendNice microwave for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave has many features and looks good.For the price it is a good buy.
I would recommend this to a friendGreat replacement for our old microwave.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used some of the features on the microwave, but the ones I have work great.
I would recommend this to a friend- Pros mentioned:Ease of use
GE Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and clean. The design is practical and smart.
I would recommend this to a friend - Pros mentioned:Noise level
Very good microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient and silent. I didn’t think will be so good but I’m very pleased with this purchase
I would recommend this to a friend Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good nice looking matches my other appliances
I would recommend this to a friendThe magnetron is LOUD
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great was was easy to install. However, in the first two weeks or so, the magnetron was extremely loud and the fans were almost silent. It wasn't until the fans seem to get some use that the noises started to sort of balance out. The microwave itself is powerful and the premade setting do come in handy.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We’re happy to hear that you have been enjoying your new microwave. If you have any questions regarding your microwave's features and functionality, please feel free to reach out. We're always happy to help. -Chris@GEA
average
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had it for several months still works fine but a bit weak compared to others
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for choosing a GE Appliance microwave unit for your home. We do appreciate the feedback about the unit and will take that into consideration on future builds as we are always looking for ways we can improve. If we can help with anything in the future feel free to reach out and let us know. Dianna@GE Appliances
Pleased customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as good as my cook stove, heats everything evenly easy to clean, love it
I would recommend this to a friendNew up to date microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After trying to get microwave delivered for a month, I finally had to pick it up. I am pleased with this. I like the melt feature, the sensor fan that cuts on automatically. I had my previous microwave for 16 years. I picked a really good one. Best friend has one identical in her new house!
I would recommend this to a friendGood Product, Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When our 14 year-old GE microwave oven died recently, I researched which model would be compatible and where the best deal was. I found that Best Buy had the product I wanted in the finish that fit our kitchen. Best Buy had an attractive price. I ordered it on-line, and it was delivered to the store at no charge. When I picked it up, the staff were very helpful in bringing it to my car and helping me load it. Kudos to Best Buy.
I would recommend this to a friendworks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.fit in the spot where the old unit was installed my wife was very impressed with young lady who installed it locally.
I would recommend this to a friend
