Customers consistently note the ease of use and quality of the 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost. Many appreciate its quiet operation and fingerprint-resistant finish. However, some customers have reported issues with the installation process.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 1,988 reviews
Rated 3 out of 5 stars
Loud
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Microwave is very loud. On the upside the look is very sleek.
Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had since Aug. 2022, now as of Dec 2024, the magnetron is going bad, sounds like a sickly humpback whale. Sadly this is my 1st dealing and major appliance purchase (stove, refridge and dishwasher) for GE appliances and I am less then thrilled to have to buy another already.
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review.
Rated 3 out of 5 stars
Needed service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The microwave is good but needed service from warranty in first 30 days. The part has been back ordered for almost 2 months
This reviewer received promo considerations or sweepstakes entry for writing a review.
We bought this microwave because it gets very positive reviews, but we scored a lemon. 6 months after we purchased it. It stopped working 3 separate times. GE sent a repair guy who ordered parts and fixed it. 3 weeks later a different part failed, the thermostat. Same process and 3 months later it broke down a 3rd time. Appears to be the thermostat again and now we had it. No more GE microwaves.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am surprised there are so many good reviews. This microwave is super loud. I had an old GE microwave which stopped working/heating, and was producing a loud buzzing sound. This new microwave has similar loud sound. My heart rate goes up when this is microwave is on. Note that there is no loud sound if you use reheat. But for other settings like Express Cook, there is this loud buzzing sound (which is as loud if not louder than the vent fan. The vent fan sound is at least more pleasant)
I exchanged it once, and it has the same sound. Tired of exchanging again, I had a technician come over to check it out. Technician says it is normal. My 12 year old GE microwave was much quieter.
Hello, we appreciate your review. We’re sorry to hear of your concern regarding the noise level of your new microwave. We appreciate you providing us this feedback and we will pass it along to our microwave product development team for future improvement. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
Rated 2 out of 5 stars
Hardware
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Microwave look fine but Missing all hardware had to order in Amazon because the bolt holder the microwave on top of cabinet is special bolt .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy the name doesn’t keep there words of saying price match guarantee. Don’t trust on there this guarantee it’s a lie… I bought this microwave and price dropped after 2 week when I went for price match they said they can not do price match because item was already discounted. That was very disappointing…
Hello there, we appreciate your honest feedback. We're wishing you the best and appreciate you choosing GE Appliances. - Guy@GEA
Rated 1 out of 5 stars
Alas! Short Lifespan
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased April, 2019 to replace an older GE model which was over 16 years old and still working. Replaced to match color of our new stove. Unfortunately a BIG mistake as this unit started to show signs of trouble before reaching it’s second anniversary, and as of this past weekend no longer heats. What gives GE, should I have bought one of your competitors instead?
This review is from GE - 1.7 Cu. Ft. Over-the-Range Microwave - Black Stainless Steel
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
Hello, thank you for your review. We are sincerely sorry that your microwave stopped operating properly so soon into its lifespan. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
Rated 2 out of 5 stars
Brand new defective
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Arrived defective.
The fan goes on when any good is heated. Very noisy...
GE warranty is taking weeks to get the part and return to fix the brand new installed microwave.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Under the microwave air filters fall onto stove when door is closed. Asked for replacements 2 times and received the filters 2 sizes too large each time. Otherwise Microwave works great!