Customer Ratings & Reviews
- Model:
- JVM6175YKFS
- SKU:
- 6364410
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the ease of use and quality of the 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost. Many appreciate its quiet operation and fingerprint-resistant finish. However, some customers have reported issues with the installation process.
This summary was generated by AI based on customer reviews.
microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with my last transaction that never happened.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there! Thanks for the review. We are really disappointed to hear about your trouble with your transaction, and it is definitely understandable how frustrating it would be to run into issues in purchasing a new microwave. For this experience, we sincerely apologize. At this time, Best Buy would have the most up-to-date information on your transactions, so we recommend reaching out to them with any questions that you may have. We hope this helps! -Elliot@GEA
Unable to open door of microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave can not open the door after installation due to the Cabnet.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are sincerely sorry your microwave's door is not opening properly due to its installation. In this case, if you do not already have it installed, we recommend you check out the compatible bump-out kit for this microwave, part number JX15BUMPBB. Otherwise, we recommend you contact your installed and have your microwave reinstalled correctly. We hope this helps! Thank you for choosing GE Appliances. -Chris@GEA
Unavailable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All GE produced were returned due to refrigerator being unavailable.
No, I would not recommend this to a friendThe button to start are not workable.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to push the buttons a couple of times for it to work. Not happy about it.
No, I would not recommend this to a friendDishes doesn’t dry completely
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We tried all available options but still dishes doesn’t dry completely.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Anil1, thank you for taking the time to review your dishwasher. We hate to hear it is not performing as it should and would be happy to help. For the best wash and dry performance, we recommend making sure the water is at least 120 degrees when it enters the tub. Also, check that the filters are not clogged and the dishes are loaded properly. Selecting any additional heat settings will help both the wash and dry cycles as well as high quality detergent and rinse aid. Please let us know if you have any more questions or concerns. -Chris@GEA
not good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.quit working after 4 months and best buy is closed until the end of may,
No, I would not recommend this to a friendMicrowave didn't work when installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave wouldn't power on when installed and plugged in
No, I would not recommend this to a friendNo playe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered on Jan 14th still no plate what a joke. I would never recommend buying anything from Best But
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello DisgustedCustomer - We are very sorry to hear that your new microwave was missing the turntable. If you are having issues obtaining this part through Best Buy, please contact us directly: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact . -TREY@GEA
broke with a spray of water to clean
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sprayed water and vinegar in it to clean and it broke... only 1 year old
No, I would not recommend this to a friendCheap, loud, creaky, fan always on.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My GE microwave from 2006 was much better than this. The buttons are terrible and literally creak. Why do my buttons creek? So annoying. The fan turns on when you start microwaving anything, also super annoying. The door is cheap, the unit is loud, there isn’t as much sound dampening as there should be. Shouldn’t appliances get better over time, not worse?
No, I would not recommend this to a friendstill waiting for it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.waiting 3 weeks so far. you are blaming the manufacturer. not sure I believe you.
No, I would not recommend this to a friendlooks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave was easy to install and works great, love it
I would recommend this to a friendGREAT MICROWAVE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I LIKE THE IMPROVEMENTS TO MY PREVIOUS GE MICROWAVE.
I would recommend this to a friend- Pros mentioned:Fingerprint resistance, Noise level, Quality
2024GE microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality product. Quieter than last one. Nice fingerprint resistant stainless.
I would recommend this to a friend Good replacement for my ge spacemaker eterna.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install with same mounting details used on my 2002 GE Eterna. Beautiful unit and works well. I did not understand why the owners manual shows two grease filters on bottom of unit while my unit has no such filters and no place that I can see for grease filters. Also the installer did not rotate my blower to blow out the front and I do not know if that is an absolute necessity or not as there seems to be a good flow of air, I do not like that there is a very expensive charcoal filter that is supposed to be replaced every months.
I would recommend this to a friendAll GE Appliance Kitchen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is our fourth GE 1.7 cu.ft. over-the-range microwave in 40 years. They are dependable and meet all of our needs.
I would recommend this to a friend- Pros mentioned:Ease of use
Poor Exhaust
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The exhaust is loud and works poorly. Steam and smoke go right past the exhaust filters and roll up the front of the microwave door. Using the outside top exhaust the unit came set up for. Verified blower motor orientation is correct. Very poor suction. The microwave is easy to use, looks nice, and heats food well.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to write this review! We’re so glad to see that you are enjoying the usability and heating capabilities that this microwave offers. At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for the aspects of this unit that did not meet your expectations. Thank you again for your honest feedback, as it allows us to learn the best methods to improve our products in the future. Best wishes – Matthew@GEA
Works Well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased this microwave to replace an older one. So far, it’s working well and I have no complaints.
I would recommend this to a friendMy GE microwave is exactly what I wanted.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying the sleek design and features of my new microwave. It warms up and cooks things very quickly.
I would recommend this to a friendMicrowave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product! highly recommend form your next upgrade!
I would recommend this to a friend
