Customer Ratings & Reviews

We got this microwave to replace the exact same model of a few years ago, and they must have updated the microwave, because it looks and feels much better than before. Looks great and works great.

We needed to replace the microwave we have had for 5 years. We were concerned that we wouldn't be able to find the exact model, but Shawn Campbell at the Best Buy in Greenwood, IN found it for us!

So far so good. Installation was easy to follow, template was so easy to follow. Taking less then an hour to install. Large bright easy to read timer

This product is fine. Your system is NOT. This is the third or fourth time you have asked me for my opinion. Your delivery procedures are terrible, although your actual physical delivery was fine. You will likely not read this, and just look at the stars. That is OK for the product - I have an identical one myself, but not for Best Buy. I am reluctant to use your services again.

Works great now without issue. Had an old GE microwave from 2008 that we wanted to replace, and the over-range mounting hardware was the same dimensions/style. GREAT so that you don't have to detach anything from the wall, just drill new holes into the cabinet to match the new support points and install in minutes. One nicety compared to LG close alternative is Express Cook buttons which we got very used to. Unfortunately, the first one we bought had some manufacturer's defects with dented metal panels on top and bottom. Best Buy replaced it no problem, but it was a pain to bring it all the way back to store for exchange.

Got this as a replacement for GE microwave jvm1870sf02 ( 1.8 cu. ft.). Looks great, works well. Fits perfectly in the dimensions to replace the old microwave. However, the mounting templates and required hardware are completely different and requires reconfiguring and drilling of holes. Overall satisfied with the product.

Great microwave and great price and best service in town!!

Good product so far. Nice looking , good functioning

This is very clean and great looking. Works great i have owned a GE for 18 years and was time to upgrade the kitchen i trust noting but GE. They have a great support line for any question you may have.

Nice microwave with all the necessary options and more.

I wasn’t really in the market for a new microwave, but thought the old one would look shabby next to the new stove and refrigerator. This one was inexpensive, gets the job done and looks nice

The new microwave looks great. The installers did a great job. It is easy to use.

This was a replacement to a previous over the range unit. We were advised that the new unit usually mounts to the same back bracket. It did so installation was fairly easy.

I absolutely love this microwave. It works great and is a great addition to my home as well as user friendly. The only thing I would recommend is superbright leds for the underneath of the microwave, it makes this unit perfect

Even though I was after a stainless steel , I believe I like the black stainless better. This Micro has all the convinces I was looking for easy to install, easy to operate, has melt as well as reheat.

Amazing Microwave, delivered with white glove type service. Has all standard microwave functionality. Easily installed using comprehensive directions included. Digital displays is clear and easily read. Plenty of bang for the buck. Easy to clean.

Great microwave after my older one went out. More modern and quiet.

It was just what I wanted and the Brst Buy staff was great. Helpful and explained everything very clearly. I also want to commend the delivery company. Set up times and kept me informed of their arrival. So appreciated.

Great microwave and it was easy to install it over my range. It is a perfect replacement of my old one and the bolts positions are the same too.

Perfect unit for our kitchen! Fit perfectly within our kitchen wall nook and it is quiet, convenient, and easy to warm items quickly.