Customer Ratings & Reviews
- Model:
- JVM6175DKWW
- SKU:
- 5291526
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the ease of use, installation, and performance of this 1.7 Cu. Ft. Over-the-Range Microwave. Many appreciate its size, price, and the various features it offers, along with its attractive appearance and quiet operation. However, some customers have noted concerns about the door's sturdiness and the control panel's ease of use and susceptibility to scratches. A few also mentioned issues with fingerprint smudging and the microwave's light.
This summary was generated by AI based on customer reviews.
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Not perfect. Doesn’t have some features.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there, we appreciate your honest feedback. We're wishing you the best and appreciate you choosing GE Appliances. - Guy@GEA
Alas! Short Lifespan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased April, 2019 to replace an older GE model which was over 16 years old and still working. Replaced to match color of our new stove. Unfortunately a BIG mistake as this unit started to show signs of trouble before reaching it’s second anniversary, and as of this past weekend no longer heats. What gives GE, should I have bought one of your competitors instead?
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are sincerely sorry that your microwave stopped operating properly so soon into its lifespan. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
Excellent Microwave BUT…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Under the microwave air filters fall onto stove when door is closed. Asked for replacements 2 times and received the filters 2 sizes too large each time. Otherwise Microwave works great!
I would recommend this to a friendBrand new defective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived defective. The fan goes on when any good is heated. Very noisy... GE warranty is taking weeks to get the part and return to fix the brand new installed microwave.
No, I would not recommend this to a friendIt does what it's supposed to do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a microwave. It does what it's supposed to do.
No, I would not recommend this to a friendThe loudest fan I’ve ever heard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fan has 2 settings. Loud and Superloud. Otherwise it’s a good microwave
No, I would not recommend this to a friendlooks good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It great for a small kitchen, specially for saving space.
I would recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It looks good but don’t like place of buttons seems they were put in wrong area
I would recommend this to a friendNot sure about this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Weird sounds when cooking, not sure if installed wrong but I'm so done with this company.
I would recommend this to a friendProduct as advertised and works great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well built with a not too hard installation. Was a little scared to attempt putting this up but took my time with the proper tools and was done in an hour. it was important to have electrical box in the proper location prior to installation. Also to have hole big enough to let plug through to cabinet.
I would recommend this to a friendBetter Geek Squad Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Microwave is good but service could be better.
No, I would not recommend this to a friendGood Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is a great match for the range and fridge I just purchased.
I would recommend this to a friend3 years and she passed on...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well 3 years & 1 month later, microwave is id not heating food and making a strange sound. Why even 2 stars? IDK....something tells me since all my appliances are GE Stainless, I will get yet another one. I do so love punishing myself...
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there! We appreciate your feedback and you being part of the GE Appliances family. We're sorry that your microwave is not heating food and is making a strange sound. We see how this can be frustrating. Can you please reach out to us at our social pages so that we can look into this further for you? Stay safe. Emily@GEA
GE Over the Range Microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in October 2020. Quit heating January 2022. See reviews that this model has a history of this malfunction. Cheaper to purchase a replacement since the price has doubled on this current model.
No, I would not recommend this to a friendSo far so good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Microwave oven. Nothing fancy and extra ordinary compared to others.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello Rene - thank you for your review regarding your new over-the-range microwave. We're glad to hear you think it's great. It has many options that we hope you enjoy. Thanks for providing your feedback and for choosing GE Appliances! NANCYatGEA
Not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not have power feel very cheap, flimsy and not the best quality
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you sharing your thoughts. If you’re concerned about the heating performance of your microwave, we recommend visiting the GE Appliances website and searching for the article titled “Microwave - Performance Test” for a helpful step-by-step guide. If service is needed, you can also schedule a repair appointment online by visiting the GE Appliances website or by calling 833-4BODEWELL (833-426-3393) M-F 8AM-8PM ET, Sat-Sun: Closed. Lauren@GEAppliances
Open box item door doesn’t close right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The good news is it has one year manufactures warranty.
I would recommend this to a friendOven is easy to operate and easy to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item is an adequate replacement for our previous unit.
I would recommend this to a friend- Cons mentioned:Control panel
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Control panel is not very readable in the best lighting. When low light on in kitchen you need a flashlight to see controls. Whole panel needs a backlight,,,,
No, I would not recommend this to a friend Not what it seems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave looks great but is cheaply made. Only had it for a month before the light went out on it and the door started making noises.
No, I would not recommend this to a friend