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Customer Ratings & Reviews

Your price for this item is $269.99
The previous price was $344.99

Customer reviews

Rating 4.4 out of 5 stars with 1677 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,677 reviews
  • Rated 4 out of 5 stars

    Old GE microwave? No time savings on installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was a bit annoying since the mounting holes (already in our cabinet) that were used to insert the bolts that screw into the top of this microwave, didn't line up with this model's mounting threads. So we had to drill new holes in our cabinet. Also, the wall mounting bracket has changed from 4 tabs to 2 tabs, and of course they are also in different locations, meaning the wall bracket had to be changed. It would have been nice to save those steps during installation. Once mounted, the microwave looks nice and seems to work fine.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, we appreciate your review. We’re sorry to hear of your concern regarding the changes that have been made to the installation process from your old microwave to your new microwave. We appreciate you providing us this feedback and we will pass it along to our microwave product development team for future improvement. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA GE_Appliances

  • Rated 5 out of 5 stars

    CNC Programmed engineering ( retired).

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good Stuff. My last one was retired after 15 years ( same brand).

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    My newly installed GE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and easy to installed…I installed by my own…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything turned out well. I bought it as an open box and the only thing that it was missing was the mounting plate. Other than that everything worked perfect. It went right on to the existing mounting plate from the old microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Microwave I have it for almost a year

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great product to replace your current microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised the dimensions were accurate installation was easy and product works great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Please don’t buy a GE kitchen appliance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please don’t buy this microwave. I rarely write review but enough is enough. I have had two of these microwaves one lasted a week another a month and a half. The first I returned to Best Buy because it was under 15 days. I bought the second because I was assured that I must have got lemon. I feel foolish that I listened but I did and the other microwave lasted over the return date to Best Buy and the factory warranty took over (even though I purchased an extended warranty form Best Buy, nonetheless, the GE factory warranty is the one I was told to use by Best Buy). It has since been 4 months with no fix. The first scheduled appointment (which took 6 weeks) I was told a part was needed and a re-schedule date was made. I took the day off to meet the repairman when I received a phone call late in the day and was told the part had not arrived and they would have to reschedule again. I was also told that the part would have to be sent to my house and should call to have someone promptly repair the microwave. Well the part has finally shown up three weeks later and every time I call l’m I hung up on if the phone even gets through. The website is no help either. As I’m writing this review I’ve finally got through and I’ve been on hold for 2 hour and 14 minutes and on my wife’s phone 2 hours. Firstly Best Buy has little help and GE has been horrendous, I will never buy another GE product and if I can save anyone else from this experience I at least done something. I should just go buy another brand of microwave and eat the cost, because, I need a microwave.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - We are truly sorry to hear about the difficulties you have had with your microwave and with getting the unit repaired in a timely manner. This is not the owner experience we want for you and can understand your disappointment and frustration. If you are continuing to have trouble getting an appointment scheduled to have your microwave repaired, please reach out to us on one of our social channels so we can review your situation further. We want to restore your faith in our brand. Kind regards - Vikki@GEA GE_Appliances

  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    My kitchen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this purchase, really good quality works excellent very easy to use and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for me! Good fit for my needs. No brand logo so it will blend with your old setup. Price is right. It does the job. Well done insignia!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Good Choice and A Great Look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    G E Microwave was in stock which made delivery and instillation fast. The appearance looks so nice, operation is easy to understand, temperatures allow food to cook evenly and quickly. Unit is light weight.

    I would recommend this to a friend
  • Cons mentioned:
    Warranty

    Rated 1 out of 5 stars

    Handle delaminated after 7 months. see photos

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the matching microwave to my GE stove. I'm a 60 yr old Profesional and use the range top rarely. The Microwave handle de laminated after 7 months. No problem I thought - I have the GE warranty and bought an extended warranty of 5 years from Best Buy. I scalled and tried to place a claim and told this is normal and not covered. If this is how GE and Best Buy think a new rarely used device should look after 7 months I will have to buy else ware in the future.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello RichM, thank you for your review. We hate to hear that your microwave handle is becoming delaminated. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Very good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, what a microwave! We have a lot more cabinet space using this kind of microwave, The sensor cooking works very well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently moved into a new house and needed to replace the microwave that came with the house. This microwave has been amazing so far. Lots of smart settings and a smaller profile than the one I replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek. Works well. And the mute function is the absolute best so we don’t wake the kiddo.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Coming unglued

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent microwave. Does what it’s supposed to do however mine is coming unglued. I guess the stainless steel front is glued to the door and the adhesive is starting to wear off. I have only had the microwave for three months!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Appliance, works well mounted under cabinets and plugged in above cabinet with the outlet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Plenty of space and heats probably.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SJSmicrowaves

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this microwave. Integrates well into kitchen and decent options for the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flying high with a Best Buy microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect replacement microwave for food, drink & POPCORN!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Handle Broke Off

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great until the handle broke off just over a year of gentle use. Both plastic supports completely snapped. This is unacceptable quality from an outfit like GE. I had to super glue it back together because the manufacturer warranty only lasts one year. Hopefully it will hold. I see the price is now $400, way up from what I paid in Aug 2019 ($269). Consider another option!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello FamilyMan, thank you for your review. We are sincerely sorry your microwave's door handle broke off from the unit. This is certainly not something we would expect to hear and would love to assist you in having it properly repaired. In this case, please reach out to us on our social media platforms so we can assist you further. -Chris@GEA GE_Appliances