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Customer reviews

Rating 4.5 out of 5 stars with 1598 reviews

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  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,598 reviews
  • Rated 2 out of 5 stars

    the light hangs down under the microve,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The light hangs down to low under the unit, and on the inside it looks like a piece of cardboard on the right side which covers the vent. The door is very flimsy when you open and close it sounds very loud, not nice and quite like my old GE. I do not like the dark color on the inside and the light is very small so it is dark inside.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello 1542 - thank you for providing a review of your over-the-range microwave. We're sorry to hear that it hangs too low. It should be installed so the top of the microwave is at least 66" from the floor. The cardboard is there by design. The cardboard (mica) covers the waveguide system that feeds microwave energy into the cavity and should not be removed. The microwave should not be used for any function if this cardboard cover is not in place. If removed, it would require service to replace. The difference in the door noise is due to a firmer spring in the door latch; this is a normal condition for the microwave. You can lift up on the latch to feel the tension. We appreciate your feedback regarding the door color and light and will share same with our product team Thanks for your feedback and for choosing GE Appliances! NANCYatGEA GE_Appliances

  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave heats up fast, and I’ve had no issues with it. The color is grey slate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last GE Microwave was purchased in 1998. Hopefully I’ll get as many years of use with my new one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Door sits 1/8" high creating noticeable gap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave seems fine function wise, but either faulty manufacturing or delivery fumbling it means the door doesn't sit level with the rest of the unit, about 1/8" off. Juuust enough to be annoying whenever you look at it. Makes you winder what else is bad in the build.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fit sams space for old microwave. Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just replaced an old GE. Fit the space perfectly. Works great. Love it!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap Handle

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very disappointed in the quality of this microwave. We had it for less than a year when the handle started buckling and the material on sides was sharp so dangerous to open. We had to pull it off to make it safe. Now we have to buy a new one because it’s so unsightly and no way to replace the handle.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this microwave on 8/30/23. Initially I was satisfied with this product. Fast forward to January 2024, I live in Missouri. It is very cold here this week, below 0 temperatures. I went to use my microwave and there is literally frost on the back wall of the microwave. I have never seen anything like this. I have been in my home for 17 years and only replaced my old microwave because I was changing appliances. I never had any issues with frost in my old microwave. I think this unit is made very cheaply and poor insulation. I do not recommend this product. Stay away, you have been warned. See pictures.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just had it installed...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was just installed a few days ago. I have some damage on the front panel and it appears to be bent on the side also. Other than that it works well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do NOT buy! Horrible!!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is horrible! It has cracked from the heat of the stove and GE will not honor the warranty because it’s considered cosmetic.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there, and thanks for letting us know about the experience you’ve had with your microwave. We truly hate to hear you've had an issue with the model cracking. We know this must have caused concern, and it's not the positive ownership experience we wish to provide. Our Cooking Products Design team will be informed of the trouble you've had for future review and development; we value your insight, as we strive to build quality, durable products that are built to last, and want to know of any potential issues. Information on your limited warranty is also available on page 21 of the manual, if you need to review it; that can be viewed online by going to our GE website and searching for your model number. If you have any other concerns or questions we are always happy to assist, here or over social media. -Sarah@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Crushed microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this microwave from the Best Buy Outlet in Eden Prairie. Was told there was nothing wrong with it, but when the contractor went to install, it was crushed. The box looks fine though. And it did not include the mounting plate.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking and working microwave. Just not happy with venting design. Moisture vents straight up, settling on wood cabinet doors above microwave.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly so happy with the features Easy to understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great has good features looks good in the kitchen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. My only complaint is that you have to hit cook time and then the amount of time that you want to cook the food for if it is not a whole minute or 30 seconds. Otherwise it works fine and seems easy to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice replacement for older Spacemaker XL1800

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, kinda loud, installation was pretty easy as this was a replacement for a previous GE unit, has an interesting “hidden” feature that I may have missed in the manual. tl;dr Purchased this unit to replace a previous GE over the range unit (spacemaker 1800XL). Internal and external dimensions were basically the same which made install easier. Once installed, the unit works very well. Noticed it was a bit louder than the previous unit, not a deal breaker, drowns out the noisy teenager asking if dinner is ready (lol). Really like the fact it no longer has the mechanized front vent, less functional failures. Darker interior is nice for appearance of cleanliness. Controls are responsive, vents strong. Now, something that I think was weird and maybe a “hidden/secret” feature of this unit: automatic ventilation? I haven’t looked through the manual, but the other night when I had a cooked meatloaf on the stove resting, the vents automatically kicked on. Not complaining, but took me by surprise. Overall, for the amount paid during the sale it is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on a Memorial Day sale for a great deal, and I love it! Our old one was busted from previous owners so when we got this we were so excited. Wipes clean easily, the controls and buttons are nice, and it just looks good!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE microwave.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this over the stove unit to replace my old failed GE microwave, due to same size to fit. It had a couple differences, as in a new bracket to hang it and had to drill a new hole in above cabinet due to relocated fastener in top of new unit. Otherwise, the new unit works fine with a few differences and improvements. Was able to hang new unit myself without help.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We truly appreciate your continued loyalty to our brand. -Vikki@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Nice new version of a familiar ole microwave oven

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this GE 1000 watt Microwave to replace a different brand that broke prematurely. I've been using this new GE for 1 week and it works great. I am hoping it lasts for years, like the 20 my mother's GE microwave lasted. I initially dinged GE 1 star because it is 2021 and this microwave still has the hard-to-press old type keypad - mash on the plastic-skin button until it reacts, as opposed to modern touch-glass - similar to touching a cell phone. Also the stove-top light is incandescent (the old yellow glow with lots of heat) as opposed to a long-lasting and much brighter LED. Now I am returning this to 5 stars because I just realized I can clean the keypad without unplugging the Microwave - a major aggravation with my old microwave's touch glass. And by random chance this old-fashion incandescent bulb perfectly matches my warm-color LEDs in the blended kitchen/family room which looks great together in the evening. The clock LCD is too bright, fortunately there is a setting to turn it off. The display still operates normally - just no clock (my stovetop has one anyway). Installation went well. GE ships it for an upper-rear exhaust and includes adapters for rear and recirculate, plus GE included a vent extender which makes it easier to attach with the hood in the cabinet above the microwave. The microwave itself has the same loudness as my prior microwave. The stove-top fan is amazingly strong but again, no louder than my prior microwave - I checked the exhaust vent outside of my house to make sure the backdraft flap opened properly. I couldn't believe how much airflow the stovetop fan pushed out. Operationally, my first cooking attempt required 4:00 mins but the microwave started the moment I pressed 4. I then pressed "Cook-Time" -> 4:00 -> Start and it worked as expected. The keypad numbers 1 - 5 are "Express Cook". Not sure anyone uses Express cook buttons - I could do without them. I'd rather set the time and press start. A manual isn't included so I have no idea what 1 to 5 actually is used for but GE thought ahead. Normally there is a sticker inside the door frame that tells you - not this one...but there is a QR code inside the door, and scanning it takes you to the microwave's page on GE's website. There you can download the manual, registration, product details, etc. Honestly, it was faster and easier than tearing open a plastic bag, pulling out the manual, and then looking for a place to save it - The manual is saved on my phone for easy lookup. In summary, I am very, very happy with this Microwave. In 20 years I hope to still be using it. Things I'd like to see improved: Replace the bright LCD clock with an LED display, replace all incandescent bulbs with LED, replace keypad & controls with touch-glass version (add a "Clean" button users hold for 3 seconds to prevent activation while wiping smudges off).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still great two years in

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    two years ago, I purchased the GE 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning, and I’m really impressed with both its performance and features. This microwave is a great combination of power, convenience, and modern design. First, the 1.9 Cu. Ft. capacity is perfect for my needs, offering plenty of space for larger dishes, casseroles, and even big dinner plates. The sensor cooking feature is fantastic—it automatically adjusts the cooking time and power level based on the moisture levels in your food, which ensures that everything comes out perfectly cooked without any guesswork. It’s especially useful when reheating leftovers or cooking frozen meals. The steam cleaning function is another standout feature. It’s so easy to use—just add a bit of water to the microwave, and it helps loosen up any food splatters or stains. After just a few minutes, the interior is cleaner, and I don’t have to scrub for hours. It’s a great time-saver and really helps keep the microwave looking fresh. I also appreciate the sleek design of this model. It looks great in my kitchen, and the backlit digital display is easy to read, even in low light. The over-the-range design not only saves counter space but also adds a modern touch to the kitchen. The ventilation system works well, with multiple fan speeds to keep my kitchen smoke- and odor-free when cooking. The microwave heats up food quickly and evenly, and the quiet operation is a nice bonus compared to other models I’ve used in the past. Whether I’m making popcorn, reheating a meal, or defrosting something, the microwave does the job efficiently. Overall, the GE 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning is an excellent choice for anyone looking for a powerful, versatile, and easy-to-maintain microwave. It’s spacious, smart, and stylish, making it a great addition to any kitchen. I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Microwave. Highly Recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely please with this over the stove microwave . So easy to operate, well lit inside as is stove top which has two light settings. Easy to clean interior. Runs quietly and the installer provided by Best Buy was profession and cleaned up all the packaging plus hauled my old microwave away. I would buy this model again.

    I would recommend this to a friend
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