Customer Ratings & Reviews

Louder than our prior GE microwave. Handle is flimsy. The features appear to all work just not the quality we are used to with GE.

So far no complaints about new microwave. Easy to use.

Good size. Looks great. Only downfall is some kind of sensor keeps saying add food. Sometimes takes 2-3 try’s to get it to actually microwave something.

The buttons are very hard to see, especially at night. They should be lit up in some way.

Purchased an open box unit. Was assured that all the parts and pieces were in the box. Parts were missing. Had to return the issue and purchase another unit.

The microwave is cheaply made. I was disappointed in its quality.

In 2017, we bought a new house that was only a year old . All appliances (Microwave, dishwasher, stove) in the house were GE. After 6 months, the microwave stopped heating up. I gave the brand a fair amount of trust, went ahead and replaced it with another GE microwave. Less than a year later, the new GE replacement has become a fire and health hazard in my house. Couple days ago, after I turned the microwave on, it started making a clicking noise, then smoke . The entire house started smelling electric burnt. The smell is very strong and toxic. Also, my GE dishwasher has been repaired more than 3 times in the space of 2 years. I am very disappointed in GE.

First few seconds of operation very loud, fan operation very loud, closing of door very loud. Would not buy again.

How can I review when I did not receive the product yet. What is the deal????? Ordered on 10-18-23

Bought a new microwave…was sent a used one that was completely full of grease and gross. Returned it and they ordered a new one for me and then canceled my order the following day. Their advice to me was buy a different microwave, use it and send it back once other one gets there. Buyer beware when shopping at Best Buy.

Over the Range Top Microwave GE Model JVM7195KSS. Installation drilled new holes in my cabinets that were not needed. Wooden scraps & chunks in cabinet where my wife keeps dishes. I think Microwave was not vented correctly as this new model JVM7195KSS has 450 CFM fan and will not remove the steam off of one pot. Old GE Microwave bought in new home in 2009 was much much quieter and with 300 CFM fan removed most all steam or smoke from counter top cooking. Best Buy wants to charge me an uninstall fee to come remove this dog of an appliance after a shoddy installation. Good Luck Guys !

Closes loudly, door on microwave. Other than that ok.

It would be nice if manufacturers would all have the same product sizing & installation set up. This microwave looks great & seems to work just fine. But once again have another set of holes in my cabinet as every manufacturer makes the bolt holes in a different spot.

This microwave died after only 11 months, only 2 adults in household, and minimal use. Contacted Best Buy only to be directed to their very expensive repair department. Not the first time purchased something from Best Buy that had issues. Done with this company.

I am one that uses a microwave several times a day, so when mine broke a month ago I was freaked out....we ended up getting all 4 appliances since all the other ones were almost 20 years old as well. I figured it was time- so we splurged! I am so glad to have all matching pieces!

so far so good. had another brand that stopped working properly the first year. never got them to take care of. expecting good things from this one.

The underlight is not very bright and it's a halogen. GETS HOT !!! Otherwise it cooks fine. Still trying to get used to the button locations.

I should have noticed a few things before buying this microwave 1.) The panel is hard to read(its really dark and could use a light 2.) No potato, rice or vegetable instant cook button (out last one had it and now i miss this!)

I liked this microwave AND it was on a great sale. It has the steam clean feature and it is literally never dirty! I highly recommend this type of over the range microwave.

Informative controls and clear white LED display. Worked immediately right out of the box, even though it was a floor model. Purchase at Best Buy was easy and no hassle.