Customer Ratings & Reviews
- Model:
- JVM7195EWES
- SKU:
- 6587848
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
to a friend
Super micro wave oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GE micro wave oven speaks for itself. The best part was the guys who installed it. I bought the same microwave at HD and when the installer came they couldn’t put it in. A week later, i bought the exact same unit and it was a piece of cake for the Geek Quad.
I would recommend this to a friendGood buying experience but installer didn't show u
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did our research and had a good buying experience at the Menifee location. After waiting 3 weeks for our install date, the installer did not show up. We tried to get help from the service 800#, but its only an automated voice. Tried to call our local store, but automated operator said all staff busy, call later. Finally drove to the store to cancel our order and had to wait for days for store to verify microwave was no longer "in transit" to our house. Can't keep blaming poor service on covid.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello there, we couldn't be more sorry to hear you had such a poor experience, that your installers didn't show up, and that you had to drive over to cancel your order. We know how valuable your time is so we never want to hear such a thing from our consumers. If you're still needing help getting an appliance ordered, we suggest messaging us on social media. All the best. - Guy@GEA
New microwave GE 1.9 Cu. Ft. over the range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the performance and the heating speed. The melt choice is a plus to avoid butter spilling inside the microwave.
I would recommend this to a friendOver the range micro.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave, only problem is that the handle gets very hot when cooking from the stovetop. Hopefully the hard plastic doesn’t start to melt. Other than that, very satisfied!
I would recommend this to a friendNot the Best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave only lasted 2 yrs and 2.5 months. NOT GOOD!! This is the second one that did this from GE. Never again!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello PDubs - Thank you so much for being part of the GE Appliances family. We're sorry to hear it is not been a great experience and are surprised to learn about the problems you have described. We hope you will reach out with any concerns and we have the opportunity to earn your trust back. - John@GEAppliances
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the smudge proof of this item had a stainless steel looked horrible when grubby kids touched all over it replaced every appliance with this
I would recommend this to a friendThis Is The One
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My last GE microwave lasted about 16 years. It was a sure thing to purchase another GE microwave. It runs smooth and is quieter. The sensory cooking is great and heats my food to perfection. Still learning about this one and really like it.
I would recommend this to a friendBroken Microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received on 11Sep24 and on 12Nov24 the microwave stopped working. It stopped heating the food. Would not buy again
No, I would not recommend this to a friendBrand response from GE Answers
Posted .If your microwave runs but is not heating, there could be one of many components that is not working properly. Please make sure the “Timer” function was not inadvertently used. Also check to ensure the door is closed securely; open the door and close it firmly. This confirms the engagement of the door's safety mechanisms. -- If the issue persists, we recommend scheduling service online by visiting the GE Appliances website or by calling 833-4BODEWELL (833-426-3393) M-F 8AM-8PM ET, Sat-Sun: Closed.
Glad GE still has microwaves.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave. Only problem is you have to push the buttons a little harder than I'm used to. The color is not exactly black, more like dark grey.
I would recommend this to a friendTcr
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s was just installed yesterday and were happy with it because it came & installed before Christmas. I can’t give much review bec we just got it.
I would recommend this to a friendVery Low Power
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great but I need to warm something for two minutes that I used to pop in for one minute in my last microwave. A little disappointed.... Fan is INCREDIBLY LOUD.
No, I would not recommend this to a friendWorks fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Not the exact color I wanted, but looks fine. I wanted glossy but didn’t want to wait another month. Got the black stainless steel.
I would recommend this to a friendGE microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave with adequate power and basic features.
I would recommend this to a friendGreat so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far very happy with it, a month later. Wonder what that piece is made of that covers the side opening inside. Looks like cardboard, no one mentions it anywhere.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello Oven, thank you for your review. We’re happy to hear that you have been enjoying your new microwave. The cardboard cover on the right top or side wall of the microwave interior is there by design. The cardboard (mica) covers the waveguide system that feeds microwave energy into the cavity and should not be removed. The microwave should not be used for any function if this cardboard cover is not in place. If removed, it would require service to replace. If you have any questions regarding your microwave, please feel free to reach out. We're always happy to help. -Chris@GEA
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is great but had to call the technician out when I first got it because the plate on the inside drags when spinning. It was fixed though with a little maneuvering.
I would recommend this to a friendLemon?
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this thing for 2 years and it’s already shorting out. Right after the 1 year warranty expired it started giving us problems. The light shorts out and sometimes the beeps and buttons stop working. Really disappointed because GE is supposed to be a respectable brand
No, I would not recommend this to a friendDefective Microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plug in Microwave immediately after pursuing. We didn't do that and once we installed it there is really loud noise coming out of it. We missed the return/exchange time and now it's a nightmare to get it fixed. Will have to pay for the warranty to fix it now.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - Thank you for reaching out to us. We are truly sorry to hear about the difficulty you are having with your microwave as this is not the experience we want for you. Your microwave is covered by a one year manufacturer's warranty. Please call 1-800-432-2737 to schedule an appointment with GE service to have the microwave repaired. Kind regards - Vikki@GEA
Broke less than 3 years later!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased all new GE appliances installed microwave on 6/20/18, quit working 3/7/21! our last microwave still worked after 10 years should have stuck with that one. won't buy GE again.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello JAXLP, thank you for your review. We are sincerely sorry that your microwave has stopped operating properly. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
Great features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave has lots of good features that I’ve not used before. I like that you can turn off the turntable and the presets are good. The light is nice and bright, despite what others have said.
I would recommend this to a friendRidiculous wait time to get item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still waiting for item…put an order in a while ago and nothing yet
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear you haven't received your order yet. We encourage you to reach out to Best Buy directly, by calling your local store, for additional information on when the item will be delivered. Best Buy is truly best equipped to assist you in this case.