Customer Ratings & Reviews
- Model:
- JVM7195RWSS
- |
- SKU:
- 6587844
Customer reviews
Rating 4.5 out of 5 stars with 1640 reviews
(1,640 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the overall performance and ease of use as standout features of the 1.9 Cu. Ct. Over-the-Range Microwave. Many appreciate its size, the relatively straightforward installation process, and the variety of features it offers. Some customers have noted concerns regarding the door quality, fan functionality, light brightness, and keypad sensitivity.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
He Micro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replacement Ge Microwave Works good like dark interior
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Microwave purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a microwave on-line. It was ready for pickup in less than an hour. I picked it up directly from the distribution center. The pickup was quick and easy and the loaded it in my truck for me. I got it installed and it works great.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Happy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm happy with my purchase. I would suggest this item to anyone.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Black
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Good all around
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had zero problems installing. Fairly quiet. Good size. Fan speeds very good.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Installation, Size
Rated 5 out of 5 stars
great countertop microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I researched my over the counter GE microwave and that opinion was seconded by the Best Buy sales person. She discussed size, features and the reliability of GE products. She was very knowledgeable. The size is perfect and my contractor said it was a simple installation. Very happy with this product.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Solid microwave
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave. We have been using for a several months. No issues. Performs well.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend - Pros mentioned:Features, Overall performance
Rated 2 out of 5 stars
It's ok but worse than my 20 year old GE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not too thrilled with this microwave. I had a GE before that lasted over 20 years and was still working but the handle kept breaking so we got this one. #1 - doesn't heat up as fast as the last which was not a high wattage as this one. #2 - the beverage takes forever to heat up. before it was really quick. #3 - there is a "thumping" noise when it comes on (it sounds like the plate is not on properly but it is). #4 - the popcorn option doesn't work well. Stops too fast and still a lot of popcorn to be popped. I don't understand the sensor because I thought that if I selected "beverage" it would heat up and stop eventually when it "sensed" it was hot but it brings my coffee to a boil if I don't stop it. Maybe there is a default adjustment? I like the quick time buttons and the melt feature and the way it looks, I didn't think I would like the inside being so dark but I actually like it. I haven't used the steam clean feature yet. Anyway, I thought we would have an upgraded microwave, instead it takes longer to heat up food/drinks and makes that annoying thumping sound. I read other reviews about the thumping sound.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - We appreciate you taking the time to share your review. Thank you so much for your detailed feedback! We will be sure to pass this on to the appropriate team for future design and development. We can understand your concern about the thumping sound. We recommend service. You can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We apologize for any inconvenience it has caused. Olga@GEA
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
My new microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great looks good good price easy purchase delivered on time and installer installed in 10 min.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok..noisier than the 18 yr old one I replaced though
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave works just as advertised. The large size is a definite benefit. The variety of sensor settings is also a plus with this unit.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White
I would recommend this to a friend Rated 5 out of 5 stars
Would recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, fit was perfect and operates great
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just for know it’s Working perfectly fine! Good buy for you Money
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Good quality and easy install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave is really good. Easy to install and works as expected.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend- Pros mentioned:Ease of use, Installation
Rated 5 out of 5 stars
Excellent oven.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent oven, very easy-to-use. It was easy to install. Instructions are very clear.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Blessed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for new house haven’t used it yet. I hope it works great.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - White
I would recommend this to a friend- Cons mentioned:Fan
Rated 4 out of 5 stars
Auto fan won't shut off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking microwave but the auto fan had ran for days. This is not the vent fan but a built in auto fan that kicks on. Now the turn table doesn't work so I don't know if we got a defective machine but still not fixed yet. Geek squad didn't schedule my 1st appt now I have to wait another week for a new appt
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Black
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Open box
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My LG crapped out so was in a pinch found this open boxed. Nice for how cheap it was, works like it should
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Steam Cleaning - Black Slate
I would recommend this to a friend - Pros mentioned:Features, Overall performance
Rated 5 out of 5 stars
Very nice microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I was looking to replace my older GE microwave with a new one, I was looking at manufacturers like Whirlpool. But when it came down to price vs quality (reviews) vs features, this one came out ahead. And I’m glad I got it. No complaints!
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
I would recommend this to a friend Rated 2 out of 5 stars
Purchased, installed, immediate issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After reading reviews, we were excited to purchase this unit. We did just before we went on vacation. We got back and it two about two more weeks before we could get it installed. Once installed, it worked fine for about 2 days. Then on day 3 we noticed that, when we would open the door, place a plate of food in, and hit the numeric keypad for auto time (such as 1 for 1 minute, 2 for 2 minutes, etc) it would perform a series of clicks, and the timer would start counting down, BUT, the microwave would not turn on and start heating. Hitting the cancel button, and repeating, would produce the same result. We then discovered if we open the door and shut it once again, it would work as intended. So, we called Best Buy, and lo and behold we were at the 31 day mark since our purchase, and we were told that was NOT in the return window for Best Buy and we now have to work with the manufacturer. So we have a brand new microwave that is already having issues. ONE DAY outside the window, I really wish Best Buy would have made an exception ... we have been very loyal and active customers for MANY years. So overall, I am disappointed in Best Buy as much as I am in this product. You do not spend several hundred dollars for an appliance and installation and expect to have troubles right from the start.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear you are having these issues with your new microwave. We hope that you will take advantage of your warranty and reach out to Bodewell Service by calling 1-833-426-3393.
Rated 4 out of 5 stars
A bit loud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This newer model is louder than my previous GE microwave.
This review is from GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel
No, I would not recommend this to a friend






