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Customer Ratings & Reviews

Your price for this item is $849.99
The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 117 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the 14.1 Cu. Ft. Frost-Free Upright Freezer's ample storage space and convenient size. Many appreciate the quiet operation, easy-to-use features, and effective temperature control, including the handy door alarm. The bright interior light and airtight seal also receive positive feedback. The turbo freeze function is highlighted as a useful feature for quickly cooling items.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-117 of 117 reviews
  • Rated 4 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer works fine, delivery was great. If it last as long as the last one ill give it a 10

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BEWARE!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware! Freezer quit working after 18 months! Now they want $130 just for diagnostics plus parts & labor!! You should expect an appliance to last longer. No more GE. My GE refrigerator only lasted 5 years.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. GE_Appliances

  • Rated 5 out of 5 stars

    perfect size for garage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of shelves and door storage. plug it in and set the temp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for basements

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it wish I brought the bigger one. I how no problems with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ge Freezer Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent freezer for the price. Best Buy had the lowest price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Beats my old chest freezer with no auto defrost.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 1 out of 5 stars

    Great freezer but...!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this excellent fridge/freezer and am enjoying filling it up! Its a great size and model. All is good, except...! I bought the freezer in store, it was the only one left and it was an open box item that was used by staff to store their drinks. I was assured by the sales people that the freezer/fridge would be cleaned and sanitized before delivery. Not a problem then. The freezer was delivered - delivery team were excellent by the way. I looked inside the freezer and it had not been cleaned. I was not happy. I cleaned and sanitized the freezer. I am very happy with the product but not the service. I am a long time and loyal Best Buy customer and am very surprised by this this as I've never had an issue before. Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frost free, light inside, adjusting glass shelves

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the ratings that I have been read must be true. I like this freezer. But time will tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From sales to delivery all was flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole tram from sales to delivery should be recognized

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it's supposed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great freezer. It's really nice to have a couple drawers to help organize.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the freezer for the garage, works as it should.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    3 for right now

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could review this freezer but it has not been delivered or installed. We cannot accept door drop off delivery so I was offered delayed delivery. Having said all that we had two chairs delivered recently and a neighbor had an appliance delivered and installed 10 days ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freeze works great! It reached freezing temp in a very short time and stays frost-free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite taking quite a while to have it delivered, we love our new freezer so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy is better than H.D. for appliances

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the product and the customer experience especially the delivery. What a difference to Horrible H.D. I would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upright freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far, so good. Having had a recent experience with a another freezer this one so far is working great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failed after 18 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend you avoid this one Ours failed after 18 months - started to intermittently thaw out. The Turbo freeze button seemed to fix the issue but after a few days, it thawed again - now facing a repair that's half the value of the Freezer. A freezer should last 5 times this long - the last GE product I'll be buying

    No, I would not recommend this to a friend
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