Customer Ratings & Reviews
- Model:
- AWCS05BWB
- SKU:
- 6562077
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the 150 Sq. Ft 5000 BTU Window Air Conditioner's cooling performance, ease of use, and quiet operation, with many praising its ability to cool rooms effectively and its compact size. They also appreciate the relatively easy installation process and the affordable price. However, some customers expressed difficulty in cleaning and reinstalling the air filter. Overall, the positive feedback outweighs the negative comments regarding the filter.
This summary was generated by AI based on customer reviews.
my best buy #1 store
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only buy from best buy they offer insurance and honor it
I would recommend this to a friend
Keeps room cold
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good ac unit, would reccomend and buy again..
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ac is ok but if you have a large room getting bigger ac
I would recommend this to a friendRed blinking light
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont know why new and red light blinks quite a bit and just put inthe window?????
No, I would not recommend this to a friendBrand response from GE Answers
Posted .The red blinking light is associated with the remote control function. It is normal and not an indication of an issue. -Vikki@GEAppliances
Air conditioner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice! Not bulky and small. I would buy again.
I would recommend this to a friendWindow room air conditioner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this a small front room of 12x16’ and it doesn’t seem to cool down at all.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We certainly want to assist with any issue you're having with your air conditioner's cooling. Model AWCS05BWB has 5,000 BTUs of cooling power and is designed to cool rooms of 100 to 150 sq ft. As your room is 192 sq ft, an air conditioner with 6,000 BTUs of cooling power (which is designed for rooms of 150 to 250 sq ft) would be best for your space. As this model does not have the proper capacity for your space, we would recommend contacting Best Buy at 800-433-5887; they are best positioned to address this matter for you.
Not bad but not cd enough for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok but only goes down to 64 and there are times when I need it cooler so although it works it doesn't really meet my needs. Just not as cold I like it.
No, I would not recommend this to a friendCold Air Conditioner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Air Conditioner in great for a small room!!!!
I would recommend this to a friendHappy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product item is nice and durable, product is useful
I would recommend this to a friendNot for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My bedroom is small and this unit does almost nothing for it. The noise is also terrible.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate hearing your experience with your air conditioner. If your unit isn’t cooling as expected, we suggest reviewing the “Air conditioner does not cool as it should” section on page 14 of your Owner’s Manual for helpful troubleshooting steps. For the noise, the “Normal Operating Sounds” section on page 15 can help you determine if the sound is typical or if adjustments are needed. Checking for proper installation, cleaning the air filter, and making sure the grille and louvers are in good condition can also improve both performance and sound levels, and our “Air Conditioners Rattling Noise” article on the GE Appliances website offers additional tips. Lauren@GEAppliances
Dont buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good until it wasnt, only lasted 3 months and stopped cooling
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for taking the time to share your experience. We suggest checking out the “Air conditioner does not cool as it should” troubleshooting section on page 14 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. If those tips don’t help, please see page 17 of the Owner’s Manual for warranty exchange information. Lauren@GEAppliances
Not happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. Compressor never turned on. Just blew hot air! Had to do a lot of finangling to get it in the window. Side pull outs did not meet the window casing as stated in the measurement. And temp in the room went from 74 to 78 in 3 hours. Very unhappy and returned for refund.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear that you have to return this unit due to it not functioning properly. We appreciate you taking the time to share your valuable feedback. -Don@GEAppliances
Does not effectively cool
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it to cool my fairly small bedroom (approximately 8x10) and it basically does nothing. Even when temperature outside is only slightly warm (78), I turn it on and my room might be a degree or two lower 5 hours later if I'm lucky. Might be bad insulation in my apartment or the unit might have broken, I'm not sure, but if it did break it broke within 2 months of purchasing. Don't waste your money
No, I would not recommend this to a friendBrand response from GE Answers
Posted .At 2 months old, your air conditioner is still covered by the one-year limited manufacturer's warranty. First, check with your dealer to determine their exchange policy. If you are beyond their exchange period, please call 1-866-907-1655 to discuss the options available to you. --Vikki@GEAppliances
Doesn't cool a small room below 67 degrees
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The AC cannot be set below 64 degrees. We didn't think it would be an issue except it won't cool the room below 67 degrees even when set on the lowest setting of 64 and on for 8 hours. The room is just over 100 square feet. The room is left feeling lukewarm and not cool.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .The lowest temperature our air conditioners are designed to reach is 64°F. The actual temperature you can expect the room to become can be impacted by the outdoor temperatures. A room air conditioner will improve indoor air temperatures approximately 15° to 20°F. For additional information, please search for a support article we make available online titled "Air Conditioner - Not Cooling Well / Running Constantly". -Vikki@GEAppliances
Very weak
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very weak. It doesn't even make a 100sqft room cold
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We understand your concerns when your air conditioner doesn't cool as expected. Consider the temperature of the room when the air conditioner was first turned on. If the room was very hot, it would take longer to cool the room. When heat is stored up in walls, furniture, rugs and draperies, it will take longer to cool the room down. Whenever possible, turn the air conditioner on before the room heats up. Also, be aware when outdoor temperatures are extremely high, a room air conditioner will improve indoor air temperatures by approximately 15°- 20°. If you continue to have concerns regarding the performance, we recommend contacting your dealer about exchanging the product if it has been less than 90 days since the date of purchase. If it is over 90 days, please contact 1-800-432-2737 to discuss your options under the one-year limited warranty. -Vikki@GEAppliances
Is not cooling properly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is not cooling the room effectively. The air that comes out feels more like room temperature rather than cold, even after running it for a while.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear the AC is not cooling properly, and we'd like to help. Page 14 in the Use and Care Manual provides some helpful troubleshooting tips in the "Air conditioner does not cool as it should" section. Among other suggestions, this section recommends ensuring the airflow is not restricted and that the temperature is properly set. The Use and Care Manual is located in the "Features" section of this product page. If these tips don't resolve the issue, please reach out to our Bodewell service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) for further assistance. - Julia@GEAppliances
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it feels more like a fan not a air conditioner. I have a different brand air conditioner with the same voltage and it’s no comparison. You get what you pay for i guess.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear your air conditioner isn't cooling as well as you expected. We want you to be happy with your purchase. This model is perfect for a bedroom, office, apartment or any small area in your home. We recommend making sure you have your setting set appropriately. You can view the manual on our GE Appliances website. Please review page 5 in your manual. If you continue to have issues, please take advantage of your warranty and contact Bodewell Service by calling 1-833-426-3393 between 8:00-8:00 EST. Joyce@GEAppliances
Bad A/C
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A/C stopped cooling after only 2 months and is no longer returnable. Got a lemon.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear your air conditioner is no longer working. If you are unable to return the unit to the store for an exchange, please call 1-800-432-2737 to discuss the terms of your warranty. -Vikki@GEAppliances
Not a good quality product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not an item as it appeared in the ad. The AC isn’t getting able to make my room cold.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We want to help with the cooling performance of your air conditioner. Please review the article titled "Air Condtioner Sizing" on the GE Appliances website to ensure this unit is properly sized for your space. If you are still experienceing trouble we recommend reaching out to our warranty team for additional help. They can be reached at the phone number-833-426-3393.
Don't
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for a day then nothing. And it's unbelievably expensive to run for no difference in temperature
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are very sorry to hear you've had this experience with your new air conditioner. If you haven't yet, please try unplugging the unit for a couple of minutes and try it again. If you still have issues, please reach out to us via a private message on GE Appliances social media like Facebook or X and include a copy of this review, your model and serial number, address, email and phone number. Thank you! Joyce@GEAppliances