Customer Ratings & Reviews

Quiet and effective. I like that it doesn’t just run constantly.

Bought this for my daughters college room & works flawless. Keeps her room cool...

I purchase this for a small window. The price with warranty was reasonable and runs very well. Quiet and has not raised my electric bill either.

Cools off the room I bought it for perfectly, I’m glad I was able to find one at a reasonable price.

Ask my kids. Got it for them and they couldnt be happier.

Love this air conditioner. This cooled off one of our bedrooms and hallway within minutes. We have no shade in the back of our house and the sun makes it so hot in the back bedrooms. We have central air but it doeant help back there , so we bought this. Soooo worth it.

I like in a fairly crappy apartment it’s ALWAYS hot. It is a small 2bd 1ba apt but this has kept my living room, kitchen and office area cool. If you have more than 200sq foot place I would recommend going up a size.

am a college student is a really good product if ur on a budget works really well, coolings on point really worth the purchase

Works really well for our bedroom. Easy to install. Easy to use.

Great price for great summer time to keep us cool all day long, in our cozy bedroom

Great customer service, ese of buying. Did not go into store. I asked for same day delivery before a certain time. The air conditioner arrived on time.

This little window unit saved ur after a hurricane... Got it connected to our generator, and worked like a champs. We were able to sleep comfortably for 5 nights straight.

Subject: Somewhat distraught with Best buy (BEBY) online customer service on handling failed deliverable & accountability. Sunday: Order this item online supposedly thru my preferred store for delivery, but the order was routed the Bronx Terminal for next day free deliver. This was part of the sale. So I would take a Monday (5/26) deliver for Memorial Day. Had some plans, but opted to get out to get the AC. Notice the that my signature preference was not listed. I want a package with required signature. Called BEBY to add it on. Then notice the delivery will be on Tues (5/27) instead on Monday. No customer service available that night. Monday: Called BEBY & told them they advertised the product deliver for Monday, but the receipt had Tues. I said I have set aside time & cancelled plans for this delivery. This Cust. Service (CS) called Roadie (UPS subsidiary). The CS said Roadie will pick up from the Shipper btwn 12 & 1pm & deliver it by 5-6pm. Great. Then the CS said maybe he should have an email confirmation. I kept checking Roadie delivery app for the status. No pick up at the Bx Terminal by 2pm. So I did not leave my apt & waited. No delivery. What's going on? I was assured it would be delivered. Called BEBY again with another CS & had to explain this all over again. CS apologized & said it will be delivered Tues. I told CS I had set time aside for this delivery & now I have to cancel plans for the Tues. I will be a prison in my home again. They said it will be delivered. I was assured again. Tues: Waited again for a delivery. Roadie app status indicated the AC pick up is in progress. Side Note - Roadie is the side hustle/gigs for people to do in their spare time who are not vetted - Random bodies to just do the job. 12:39pm - I get a text from Roadie app - The Diver "Shiann" is on his way to my place. Wow, I am gong to get it sooner, GREAT. 6:06pm - Get a text " the driver has arrived" & replied "I didn't hear my doorbell ring". 6:13pm - The Driver texted me to call him at another number. He told me that he is downstairs & did not pick up my AC. WHAT?! STUNNED - "What do you mean you don't have it?" Strange conversation. He said BEBY would not release it. WHAT?! I said, " you're downstairs now?" "Yes" "What are you doing here? Why didn't call me earlier?" "I don't think of that" (What is going on here?!) "if you had called me, I could have gotten BEBY on the call" He tried to call Roadie, but no one would help. (I had that experience: no one is pick up the phone nor their online CS - no one is responding). This is getting BAZAAR! I record him. Is this a SCAM?! According the Roadie & BEBY website/app, the AC was Attempted Delivery. Now after one supposed delivery attempt, the store returned the item & will refund my payment within 10 days. This considered a return. WHAT?! Guess what I did? Called BEBY again. As you can see, this how a simple delivery item got complicated. And, it gets worse with BEBY CS. Because I could not get one RELIABLE person to follow up on this from the beginning, I have call multiple times (7-8 times). I retold the story each time bc I was rotated from one CS to CS. Each could not follow thru on any of this. There was not one person see this thru to maintain this so-called consistency standard. I think I said enough yet there is more to tell. CS will say sorry you had a bad experience as part of their script. I been a BEBY customer since it arrived in NYC & have been on several of subscription plan including "Total subscription". SORRY DOES NOT COMPENSATE FOR ALL TIME BEING USED & FRUSTRATION A SIMPLE DELIVERY. BEBY Rating: Scaled of 1-10 - 1 - Worst & 10 Best - Did the CS follow thru on your order - 1 - Did the CS provide Value - 1 - Did the CS make the issue easier - 1 - Did the CS provide effective help on your issue - 1 - Did the CS forget you - 10

Works great for a small room which was all I needed it for.

Worked great purchased for my garage to keep the room cool.

Works for a decent size bedroom and is quite as it should be.

Great so far, have not had it all that long but it is for sure doing the job

Great upgrade for my small bedroom, great cooling and even better sound, very quiet

Perfect size for the bedroom it is in. Love the Exo feature and the ability to use a remote.

Works really well, got the room temp low in a matter of 10 minutes