Customers frequently mention that the 17.5 Cu. Ft. French Door Counter-Depth Refrigerator is quiet, contrary to some criticisms in other reviews. However, several customers express disappointment with its small size, particularly the limited storage space in the door bins. Additionally, a few customers experienced delivery delays.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 38 reviews
Rated 4 out of 5 stars
Nice but small
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall, this is a very nice refrigerator. I bought the 33 inch width/ counter depth size in order to fit my existing space. This size is a bit small, and the freezer space is very limited. I would say that this would be a nice size for a single person or couple who do not entertain or do a lot of cooking at home. The only way this worked for me was to have a full size garage refrigerator/ freezer. The water and ice dispenser on the door is a nice feature, and the adjustable split shelves are nice as well. I like the full length deli drawer, but both doors have to be open in order to access the deli drawer. Other people have commented on the very tiny door shelves, and I agree they are very small but I found that they can hold small things like a stick of butter and small bottle of salad dressing.
I would recommend this to a friend
Pros mentioned:
Counter depth
Rated 4 out of 5 stars
Great counter-depth fridge, not so great freezer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a nice looking counter-depth fridge with a useful external water/ice dispenser. The fridge interior space is fairly optimized but the freezer interior space is not. Be warned about lack of freezer space due to a less optimal design. I suggest seeing it in store first.
I would recommend this to a friend
Rated 5 out of 5 stars
Great for small space.
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its perfect for a small condo with small kitchen. I loke the bottom freizer and extra space. It is small with a nice counter depth. Looks good and works well. It hits all the marks, crushed ice, water and french doors. I like its big benifits.
I would recommend this to a friend
Pros mentioned:
Door, Quiet, Storage
Rated 5 out of 5 stars
Great fridge. Criticisms undeserved.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this refrigerator. Contrary to some criticisms on other reviews, be assured:
1. It’s quiet.
2. It keeps food at the proper temperature.
3. The doors aren’t fussy or difficult to open/shut.
4. You can stand a couple of tall bottles in it, like wine and seltzer, by making use of the slider shelf (just slide it back).
5. The left side shelves in the door are narrow, but I’m using them to hold extra sticks of butter, and bottles of hard cider (it’ll hold three of the latter).
6. The fruit and veggie drawers will hold plenty of stuff.
7. The water/ice in door work well. Ice will dispense in a wider swath than a water stream. Perfectly normal.
True that the freezer is small, but I’m good with that, and it IS larger than many top-freezer models.
Bottom line, a counter-depth fridge is smaller, but there’s plenty of room for a two-person household. And I found height and width to be similar to my old full-size fridge.
And it’s handsome.
I would recommend this to a friend
Cons mentioned:
Cheap shelves, Small
Rated 2 out of 5 stars
Loud and small
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
PROS: Looks great. Cleans easily. Was installed well and is the exact fit for our space. I love having a freezer on the bottom. The water spout height is great for my children's school bottles. The lights are all really bright.
CONS: LOUD, like is the fan broken loud...I'm working with Best Buy to see if it is broken?? It also creates a lot of ice on the back wall which doesn't seem right for a nearly $3000 dollar fridge!! , The fruit and veg drawers are REALLY small. You can put in some baby carrots and maybe a box of blueberries. The shelves inside seem really cheap and plastic feeling. I hope they hold up!
Anyway, I would not recommend purchasing based on my two months of ownership.
No, I would not recommend this to a friend
Pros mentioned:
Door
Rated 4 out of 5 stars
Nice refrigerator but limited storage capacity.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Despite two prior attempts, we were unable to have a standard size refrigerator delivered due to a space restriction in our kitchen. We ended up having to purchase a refrigerator with much smaller capacity. We like the fridge and it looks great in our remodeled kitchen. It has all of the features that my wife wanted and it meets our needs and works very nicely. She wanted the French doors with in-door ice maker and water dispenser as well as the bottom drawer freezer compartment. Our disappointment is not with the appliance, but the fact that our space restriction limited our selection. With the smaller storage capacity we have had to adapt our shopping at the grocery store.
I would recommend this to a friend
Cons mentioned:
Water dispenser
Rated 4 out of 5 stars
Good fridge, dispenser needs further development
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice clean look, plenty of storage space even though counter-depth and only 33". The water dispenser "faucet" is quite far out from the activating lever behind it, so the glass has to be tilted out in order to catch the water-- no problem once you know what to do. Also, the crushed ice gets flung around when dispensed, and a lot ends up on the floor unless you use a very wide glass or even a bowl. Therefore (and it's louder than my 20-year-old previous fridge) only 4 stars but otherwise a fine refrigerator.
I would recommend this to a friend
Pros mentioned:
Counter depth
Cons mentioned:
Small
Rated 5 out of 5 stars
mattie
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is much smaller inside than my full size refrigerator but I wanted the counter depth and happy I got it. It looks so nice the way it fits in my kitchen. It will work fine for just two of us but for a larger family I think the storage in side will not work. I knew it was smaller but its just what I wanted.
I would recommend this to a friend
Pros mentioned:
Quiet
Rated 5 out of 5 stars
Three is the charm!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Quiet, efficient, very streamline. Very happy with the refrigerator. I had previously bought 2 GE refrigerators with no water/ice access in the door and both I took back due to first one not getting cold enough and the second ice maker non- functioning.
I would recommend this to a friend
Cons mentioned:
Small
Rated 3 out of 5 stars
My New Fridge
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really like my new refrigerator. It is a little small, though. My old one was 18.5 CuFt and this is 1 cubic foot smaller. The freezer does not hold as much. Also the veggie drawers don't accomodate celery, It is too long to fit. I get grapefruit and it is hard to fit in more than 4 with my apples. Will get used to it. It is very quiet and the ice maker is so perfect. It works to give me ice water in my tall metal glasses I use to take to Aquafitness. Sooo nice!!
I would recommend this to a friend
Rated 4 out of 5 stars
Great fridge; not as quiet as or previous one
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's one of the few fridges that would maximize the awkward space we have. It's a tiny bit smaller than our last fridge, but I actually like that aspect. What I hate so far is that it's obnoxiously loud. Other don't seem to have that problem. Maybe we just got unlucky.
I would recommend this to a friend
Cons mentioned:
Narrow
Rated 4 out of 5 stars
GE counter depth
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Keeps items extremely cold. Narrow front to back.
Well priced.
I would recommend this to a friend
Cons mentioned:
Delivery delay
Rated 4 out of 5 stars
Nice product
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Took a long time to get delivered but seems to be working great.
I would recommend this to a friend
Cons mentioned:
Delivery delay
Rated 4 out of 5 stars
Delayed delivery.
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The product itself is good but delivery was 3 months delayed!!!
I would recommend this to a friend
Pros mentioned:
Storage
Rated 5 out of 5 stars
Ben b
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect size for our kitchen. Great storage and easy access. Freezer is nice size and easily access the storage areas.
I would recommend this to a friend
Rated 2 out of 5 stars
Disappointed
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Delivery service was good. Fridge has problem with the water filter. Bought the official water filter and it will not work because it has to read a microchip so now we can't use the water filter feature.
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
We're sorry to hear that your fridge is having an issue with using the water filter. This model uses filter XWFE. Please make sure the filter is properly installed using the instructions in the "Water Filter Cartridge - XWFE" section on pages 14-15 of the Owner's Manual. If this doesn't prove helpful, we recommend taking advantage of the one year warranty by scheduling a service appointment for one of our Bodewell technicians to assess your unit. You can schedule an appointment by calling us at: 833-4BODEWELL (833-426-3393), Monday – Friday: 8 a.m. – 8 p.m. ET, Saturday – Sunday: Closed. -Don@GEAppliances
Rated 5 out of 5 stars
GE 17.5
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is the only bottom freezer, real counter depth refrigerator with water/ice dispenser that fits in my small kitchen. Produce drawers are on the small side and the sliding cold cuts/cheese drawer is made of thin plastic. For a small model it meets expectations but may be too small as a family refrigerator. Water filter works great so we no longer buy bottled water.
I would recommend this to a friend
Rated 4 out of 5 stars
Debateable
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve not had enough time to use the appliance to give it more accurate review
I would recommend this to a friend
Pros mentioned:
Quiet
Rated 5 out of 5 stars
Joe1898
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it dont have to bend down to get your food. Keeps thing nice and cold. very quiet
I would recommend this to a friend
Cons mentioned:
Water dispenser
Rated 5 out of 5 stars
Good Refrigerator
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Working great. We had slow water problem but that also fixed