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Customer Ratings & Reviews

Your price for this item is $2,519.99

Customer reviews

Rating 3.9 out of 5 stars with 95 reviews

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Rating by feature

  • Quality

    Rating 3.8 out of 5 stars

  • Value

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers are enthusiastic about the spacious interior, counter-depth design, and color options of the 17.5 Cu. Ft. French Door Counter-Depth Refrigerator. They appreciate the ample storage space and the convenience of the French doors. However, some customers have expressed concerns about the refrigerator's size, noise level, and ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-95 of 95 reviews
  • Rated 5 out of 5 stars

    Great for all spaces

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did what was needed for unique difficult space Well design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits and looks great in my condo. Matches my other appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is fantastic. Features are great. Ge number one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it a week so far. .......................

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    Too small.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were unsure as to the room we had for a new refrigerator. This actually was to small for the space. We exchanged it for the larger version.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    It didn't work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed because the water and the ice maker didn't work. I am waiting for an upgraded replacement.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I sold this!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worse refrigerator I have ever owned! It looked fabulous in the store but space wise it rates only a 1 star! The shelves on the doors are so small you literally can only use two of them for sticks of butter! And not adjustable! The ice maker would make ice but the cubes would keep sticking together and you couldn’t get ice out! We sold this and bought a different one!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    great fridge no ice bucket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still waiting for the ice bucket nice fridge .....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is trash. The freezer is tiny. I’ve had it only two years and the freezer handle just complexity came off. Worst appliance purchase I’ve ever made.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi Gabby, thank you for leaving a review. We're sorry to hear about your dissatisfaction with the design of the unit and about your freezer handle coming off. We can understand how this would be frustrating. There is an article on our website that we believe will provide some help, it is titled "BOTTOM FREEZER REFRIGERATOR - HANDLE LOOSE, MAKING NOISE OR FALLS OFF." Hope this helps and that you're staying safe. -Michael@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Best Buy customer service geek squad terrible

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been without a fridge for two months bought the geek squad protection and no one is trying to help I wish I never went to this store Best Buy is the worst retail store I have ever had contact with

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    still waiting on replacement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No interior light. Replacement was damaged as well. Still waiting on new replacement. Disapppointed in GE. Best Buy delivery team was awesome

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of this fridge at all! Aside from the constant upkeep to keep it clean on the outside from fingerprints & smudges (only one person using it mind you) the front display panel has a mind of it's own. Randomly changes temperature, and beeps, as if someone is standing in front of it holding the button! I have owned it for 5 years and it's been like this since the mfgr expired on it a year later.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    like the style, but disappointed at fingerprints1

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The style is great. Have yet to move in to house which we bought it for, but all the times we have used it while building, it has all fingerprints/handprints on it. We open the door and handle has all smudges. We happen to touch the door while holding handle, and again all smudge marks. This drives me nuts! We have a fisher/paykal at last house and even though infrequently there will be finger marks, they come right off while using my norwex cloths! The norwex cloths don't even touch the GE frig as far as cleaning off the finger prints. Sales person said you won't see finger prints - wrong!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BAD REFRIGERATOR- RUST AND LEAKS AFTER 4 MONTHS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DON'T BUY! IT'S LEAKING AND RUSTING AFTER 4 MONTHS! We bought this refrigerator in April 2019. It worked great for four months and then started leaking. Damaged subfloor later, I was told by the GE warranty support that there was a loose nut inside the refrigerator that we did not install or touch when installing that was likely leaking that would not be covered by the warranty, but that she'd be happy to send a repair person who would charge me if the problem was found to not be something they considered to be under the warranty. I can see the junction that we connected and it's not leaking. Then I asked about small rust spots forming on the front (again after four months) and was told that the rust doesn't show up in the first seven days, it's on us. We've maintained stainless steel appliances for years without issues. I guess it was our mistake for spending $2K on a GE refrigerator. Grr!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do NOT waste money on this!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refrigerator from Bestbuy along with other appliances (also GE brand) on March 24th of this year, by April not even 1 month of having this refrigerator it starts leaking water from the water/ice dispenser. I scheduled a service repair through GE warranty plan (well their 3rd party company) and it’s still not fixed and it’s too late to add Bestbuy’s insurance, I thought what can possibly go wrong with this new refrigerator?....everything. Currently waiting on parts to schedule another home repair visit.

    No, I would not recommend this to a friend
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