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Customer Ratings & Reviews

Your price for this item is $2,069.99

Customer reviews

Rating 4 out of 5 stars with 384 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers regard the 18.6 Cu. Ft. French Door Counter-Depth Refrigerator positively for its size, overall performance, and sleek design. However, some customers have expressed concerns about the minimal freezer capacity and the noise level, while others noted that the stainless steel is not very fingerprint resistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 384 reviews
  • Rated 4 out of 5 stars

    Perfect Fit

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model was a perfect fit and size combination for my kitchen.Installing was simple and after 3 years of use we have had zero problems with this appliance. I personally think the design for the water dispenser was an afterthought,making it difficult to push the button and hold a glass and the refrigerator door at the same time. The water dispenser is located inside of the refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator! Super quiet and works beautifully. Couldn’t be happier!!

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 2 out of 5 stars

    Expensive for the size

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top shelf freezes items. Small interior. Looks okay. Freezer design is okay. Water spigot interior and slow dispensing the water.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Works for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a bit high tech for me, but it works great. Right size and color for my kitchen. I recommend this appliance!

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 3 out of 5 stars

    Freezer is a problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is great, nice lighting but do wish the doors would stay wide open, they don’t. The freezer is not the best. Not easy to access. If it could open wider or tilt out a bit I think that would help. You can hardly breach the things in the back of the top basket.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for taking the time to review your refrigerator. We're sorry to hear accessing the freezer is difficult and will be happy to help in any way we can. Our best recommendation is to make sure the unit is properly leveled. The front of the unit should be 1/4" higher than the back to make sure the doors are closing and opening properly. Also, check to see that nothing in the top basket of the freezer is jamming the drawer from opening completely. Please let us know if you have any more questions or concerns. - John@GEAppliances GE_Appliances

  • Rated 3 out of 5 stars

    Came scratched

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product however the tape they put over does not come off easily and causes a lot of scratching

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GE Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love our new refrigerator! Plenty of space and love the water on the inside!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My New GE Ref

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new GE refrigerator. Nice and simple and the size it’s just for me. I really enjoy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great experience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a competitive price, delivered really fast by a terrific delivery team. They managed this fridge up 2 flights of stairs! Thanks Best Buy! We've purchased all our GE Profile kitchen appliances from Best Buy!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor handle design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The handles for this refrigerator are not well designed. The handles easily pop off the doors when opening. Cheap!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Size
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Go with a counter depth refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this GE counter depth refrigerator. I returned a full size refrigerator that overpowered my small kitchen. The fit here is so much better. Go with a counter death refrigerator. There is more than enough room inside this smaller appliance. Inside it It’s bright, well organized. The shelves on the doors are adjustable. I was able to toss all of the refrigerator organization systems that I had. and food will not get lost in the back. You can see everything. I don’t use the water dispenser so I cannot comment on that. The only true negative for me is that it is not as quiet as the Samsung that I returned.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 4 out of 5 stars

    Perfect In My Kitchen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched quite a few units before choosing this make/model. It fits perfectly in my space, and is even a little less deep than my old side-by-side fridge. I can now see everything in the refrigerator, and am looking forward to being able to tuck a whole turkey in there at Thanksgiving, which I was never able to do with the side-by-side. The ice maker is wonderful, and the water comes out nice and cold. It's easy to keep this fridge clean, and I love that I can still hang things with magnets on all sides. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size
    Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Nice fridge for small spaces

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a smaller refrigerator to fit in my space. This was perfect. Has the look of a nice big fridge but fits into smaller spaces where a single door refrigerator once was. The freezer is really small but would be okay for a couple people. Wouldn’t suggest for a large family unless you have a stand alone freezer as well. Ice maker and water work great!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control
    Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Compact and Efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For its size (18.3 c ft) it is great. We couldn't get a larger one due to the space, so it is smaller than our old traditional fridge with wide shelves. Still adjusting to using vertical space and stacking things rather than spreading out across the width of it. The freezer is much smaller because of the shelf on top of the drawer. Much harder to store things there. But it is set to zero degrees so things stay really frozen. We use the standard fridge in the garage for overflow and that is a necessity with this french door model. The filtered water is nice on the inside too.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Great for small spaces.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of nice features. It keeps the temperature at 37 and adjusts as needed. Lots of big door space to place items. The ability to make a 1/2 shelf for milk is ideal. The freezer is small and I feel the ice cube collection container should be smaller and give more room to actual freezer. I do feel it would have been to my advantage to be able to see the model in the store, therefore, and is why I gave it 4 stars instead of 5.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Decent fridge for couple or single person

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this refrigerator for a few weeks now and can say that, generally, I am pleased with it. Food temps seem good. The freezer section is limited in size, so having both a pull-out bin and a top shelf, to me, is a waste of this space. My old fridge, which I believe was a few cubic feet larger, held quite a bit more, both in the refrigerator and freezer sections. I have chosen not to use the water line - no ice maker connection, etc., so if I had not needed a counter depth refrigerator, I most likely would not have opted for this model. This refrigerator is noisy - it makes a low-pitched "growly" sound when running - not sure if this is normal or not.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity, Noise level

    Rated 4 out of 5 stars

    So far so good!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems to be a good refrigerator- I have not had it quite 2 months so cannot speak to how well it performs over time. It is a little noisy at times but not anything bad- I just happen to notice it occasionally which I didn't with my old fridge. I love the French doors- so much more room than a side by side! It does limit your freezer space quite a bit though but for me living alone it is fine. Plus I kept my old fridge in the garage so I have extra freezer space.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Almost Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a refrigerator that was counter depth, and unfortunately there aren't many options. This GE was perfect - counter depth, but still has French doors and a ton of space inside. The price is also good because it has a filtered water dispenser on the inside rather than in the door. I prefer the cleaner look, but it is a bit inconvenient to have to open the door to get water. Regardless, it's quiet and does what it's supposed to do. My biggest complaint is that when you open the freezer door, the top shelf of the freezer bangs loudly. From what I can tell this is just a minor design flaw - not a huge deal, but it is annoying.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi, we appreciate you choosing GE Appliances and we're glad you like the refrigerator. We understand your frustration with the freezer shelf, and we'll try to improve its design. It's great to hear you're enjoying the features of this model and we're sure it looks amazing in your kitchen. Thanks for the feedback and have a great day. -Sylvia@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Great. Small design flaw - but found an easy fix.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Required a small fix to the freezer drawer to get it aligned properly. It was creating frost since the bottom of the freezer drawer was closer than the top (air leaking from the top). I found this was a design flaw, as there was no way to realign the door. However, I invented a small fix to this by adding two strategically-placed washers to the freezer drawer. Locate the safety screws in both sides of the slide assemblies (see manual page 17 item E). If you place a washer between the freezer door drawer and the slide assembly it will permanently adjust the door (i.e. from top assemble the screw head, then the door drawer, then add a washer, then the slide assembly. Do this for both sides.) Hope this helps. Otherwise, this fridge is awesome. Great fridge space and interior design.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Freezer capacity, Noise level

    Rated 3 out of 5 stars

    Just ok.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge looks nice and is spacious. But the freezer on the bottom is cumbersome with the ice maker. it doesn’t have a lot of room. and when you open the door it sounds like something is breaking when the ice maker shelf moves along the track. Also the water dispenser is extremely slow. It takes a couple minutes to fill a small glass.

    No, I would not recommend this to a friend