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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 54 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are satisfied with the appearance and size of the 20.6 Cu. Ft. French Door Counter Depth Refrigerator, frequently praising its good looks and space-saving design. The refrigerator's capacity also receives positive feedback for ample storage. However, some customers have expressed concerns regarding the ice dispenser's functionality and occasional noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 54 reviews
  • Cons mentioned:
    Ice dispenser

    Rated 3 out of 5 stars

    Not recommended for familieS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not recommended for families. This countertop refrigerator is extremely small—better suited for a single person or a compact living space. The ice dispenser tends to spill ice everywhere when you're trying to fill a glass, and the interior space is very limited. The freezer is so tiny it can’t even fit a standard frozen pizza or box of lasagna.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      To keep dispensed ice from missing the glass, put the glass close to, but not touching, the dispenser opening. Thank you for taking the time to share your feedback. We appreciate you being part of the GE Appliances family. -Don@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    General Electtic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer works great, as well as the cooler! The temperature is adjustible to your likings! Enough space for your storage!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    GE Counter Depth Refrigerator Right For Us

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GE has a good mix of features in a counter depth refrigerator. Chosen for previous good reviews of the model. Fits great in our space. Great professional installation by Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Home New Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a French door fridge that would fit my space and this one is perfect. Has its water filter and ice machine. Very happy with my purchase, works perfect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome unit. Better than expected. Would highly suggest.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    GE 20.6 Cu. Ft. French Door Counter Depth Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is very nice looking. Ice and water features work well. Disappointed that the door shelves don't have more flexibility; I can't move them around to accommodate the items I am storing, and some are very narrow. I like that there are separate digital temperature settings for the freezer and the fridge, and that these are on the door front. I have already had to adjust the settings up from the factory settings because food items in the fridge compartment were freezing. Everything seems to be working well now.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Mid Size Refrigerator with French Doors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size of this refrigerator but it does not have some of the features that my previous refrigerator had like a space for the butter dish. The freezer with a drawer that partially opens is space saving but a little awkward. This is a mid size refrigerator with corresponding features. It's not really high end. I knew that going in and just no longer need the size of a larger appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice dispenser

    Rated 4 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the look and the interior shelves. Only thing that we don’t like is that there is no way to position a glass for the crushed ice option that doesn’t result in some ice landing on the floor.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Dreamy refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first experience with a counter-depth refrigerator, and I have to say I love it. This is a sleek and beautiful appliance. The water & icemaker are simple to use, and while it has less space than its giant predecessor, my husband and I find it quite ample for our needs. Compared to others we considered, we feel we got a lot for our money.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Exploring the Balance: A Dive into the Pros and Co

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really looking forward to this refrigerator, and while it does have its strengths, I believe it could work better for my space. The temperature of the water and ice is just right, which I truly appreciate. However, I can't help but feel that an old-fashioned refrigerator might have more storage capacity. I do enjoy having the deep freezer at the bottom and the top drawer as a freezer, but it does require some organization and may not be ideal if you have a lot of food to store. That said, it works just as it should overall. One area of concern is the noise; there are times when I notice a loud hum, which can be a bit distracting. On a positive note, I want to commend the Geek Squad for their excellent installation service—they did a fantastic job!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you sharing your experience as your insights are valued. We use a high-efficiency compressor that may run faster and longer than your old refrigerator. Also, the unit may produce a high-pitched hum or pulsating sound while it is operating. This is normal -Vikki@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Clean lines!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my GE French Door refrigerator for a few months now and couldn't love it more! The clean simple lines are so nice to look at. I enjoy the space saving icemaker in the door as I barely even know it is there. I have a tray in the top tray of the freezer that I do empty the ice into so I have extra when needed. It's just the perfect fridge for me!

    I would recommend this to a friend
  • Cons mentioned:
    Ice dispenser

    Rated 3 out of 5 stars

    Not Happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy with this purchase. Bottom freezer drawer does not close properly, Small ice pieces splatter all over when retrieving ice cubes. Does not display inside temperatures for freezer or refrigerator.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you reaching out regarding the issue you're having with the drawer not closing properly and with the ice dispenser. We recommend contacting our GE Appliances service team -Bodewell at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your refrigerator evaluated and repaired as needed. We also appreciate you sharing feedback regarding the dispenser not displaying the "actual" internal temperature of the fresh food and freezer compartments. We can confirm this is not a feature offered on this model refrigerator. -Vikki@GEAppliances GE_Appliances

  • Rated 4 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about the refrigerator except two items: 1. the lettering for the water and ice maker is hard to see unless you bend down at the height of a child to see it. 2. after filling up my water jug with ice and water, and it's been sitting for a while, particles have settled to the bottom of my jug; not sure why this is happening with a filter on the fridge?

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      It is not uncommon to see white particles in ice cubes. You may notice white particles as the ice melts and see them in the bottom of a glass or container. These particles are minerals that are in your water. All water contains some dissolved minerals and areas where the water is considered to have a high mineral content are considered to have hard water. The harder the water, the more likely you are to see these particles in the ice. These particles are usually calcium carbonate. While the filter on your refrigerator will remove or reduce several harmful chemicals and substances from your water, it is not designed to remove hard water minerals. -Vikki@GEAppliances GE_Appliances

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Maytag Frid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, perfect fit for the location, could be a little bit more spacious inside. Depth little too narrow

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wobbles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a few weeks old. Works well, roomy. Bottom freezer drawer wobbles when opening; indoor freezer compartments move around when drawer is opened. Apparently this is not unusual with this model. Technician came out and confirmed it was assembled properly.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my fridge 2 months ago. Delivery was smooth and in time - well organized. Fidge works perfectly, Took less space in my kitchen as previous one with standard size (it’s counter top sized). Also, it has very good inside opacity. I am happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works great. It is a little smaller than our other one but we will adjust. The delivery went smoothly. They were very respectful of our home and very professional

    I would recommend this to a friend
  • Cons mentioned:
    Ice dispenser

    Rated 5 out of 5 stars

    Shame on GE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the refrigerator overall, but the ice dispenser could be improved on. GE saved a few bucks in the design, by not making the ice and water spout long enough to keep crushed ice from going all over and around a glass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get This

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and convenient. Easy to clean and customize.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for sharing your experience! We’re thrilled to hear that your refrigerator is both convenient and easy to maintain, with customizable shelving to suit your needs. Enjoy the flexibility and ease it brings to your kitchen! Lauren@GEAppliances GE_Appliances

  • Rated 4 out of 5 stars

    Good item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is a high-quality refrigerator that looks good, works well, and offers plenty of space. A strong choice for families or anyone who wants a dependable, modern fridge.

    I would recommend this to a friend
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